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Program Manager Process Improvement Jobs in Maryland

Laukoa

Program Manager (PHCoE)

Silver Spring, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

Financial & Realty Services, LLC

Be Seen First

Program Manager

Bethesda, MD · On-site

$90K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Program Manager candidates to support our government client in Bethesda, MD to improve ... processes, procedures and day-to-day support in compliance with The Joint Commission's (TJC ...

Sbdinc

Lead Program Manager

Towson, MD · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Generate, Recommend, and Support Implementation of continuous improvement process development related to Program Management, Process Management, Cross Functional Working Relationship Development, and ...

Stanley Black & Decker

Lead Program Manager

Towson, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Generate, Recommend, and Support Implementation of continuous improvement process development related to Program Management, Process Management, Cross Functional Working Relationship Development, and ...

Entarian

Program Manager

Greenbelt, MD · On-site

$140K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Management and Leadership: * Overall responsibility for program execution of a $200+M ... Drive operational excellence through continuous process improvement initiatives * Support ...

Entarian

Program Manager

Greenbelt, MD · Hybrid

$140K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Management and Leadership: * Overall responsibility for program execution of a $200+M ... Drive operational excellence through continuous process improvement initiatives * Support ...

Entarian

Program Manager

Greenbelt, MD · Hybrid

$140K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Management and Leadership: * Overall responsibility for program execution of a $200+M ... Drive operational excellence through continuous process improvement initiatives * Support ...

Allegis Global Solutions

DEI Program Manager

Hanover, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 2-3 years of program or project management experience required; preferably if related to diversity, equity and inclusion, change management, process improvement, and transformation.

Northrop Grumman Corporation

Program Manager 3

Elkton, MD · On-site

  • Medical

  • Life

  • PTO

Participates in program startup reviews (PSR) as a key Program Management process and tools expert ... Experience with continuous improvement or affordability optimization Primary Level Salary Range ...

Allegis Global Solutions

DEI Program Manager

Hanover, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications * 2-3 years of program or project management experience required; preferably if related to diversity, equity and inclusion, change management, process improvement, and transformation.

Ardent

Program Manager

Suitland, MD · On-site

  • Medical

  • PTO

Ardent is seeking a Program Manager to join our team. This is an onsite position in Suitland, MD ... Maintain an active risk management process and Risk Register, and report risks, issues, and ...

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Program Manager Process Improvement information

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

What are popular job titles related to Program Manager Process Improvement jobs in Maryland?

For Program Manager Process Improvement jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Program Manager Process Improvement jobs in Maryland look for?

The top searched job categories for Program Manager Process Improvement jobs in Maryland are:

Program Manager Process Improvement jobs near you
Infographic showing various Program Manager Process Improvement job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Program Manager (PHCoE)

Laukoa

Silver Spring, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready.
LAUKOA is seeking an experienced Program Manager to lead a multidisciplinary team supporting the Defense Health Agency (DHA) Psychological Health Center of Excellence (PHCoE), located in Silver Spring, MD. This individual will serve as the primary point of contact between LAUKOA, the Government, and overall contracting team and will be responsible for the successful execution of a complex behavioral health research and program management support contract.
The Program Manager will oversee technical, operational, administrative, and contractual performance while ensuring high-quality delivery of services supporting psychological health research, implementation science, surveillance, research translation, health promotion, and other PHCoE mission areas. The successful candidate will provide strategic leadership, manage cross-functional teams, coordinate subcontractor performance, and ensure contract requirements are executed on schedule and within budget while maintaining exceptional customer satisfaction.
Essential Job Functions:
  • Serve as the primary interface between between LAUKOA, the Government, and overall contracting team for all contract matters.
  • Provide overall leadership, direction, and management for contract execution.
  • Ensure successful delivery of all technical, administrative, and operational requirements identified in the Performance Work Statement.
  • Lead a multidisciplinary workforce supporting behavioral health research, implementation science, surveillance, data analytics, health promotion, research adoption, and research execution activities.
  • Oversee staffing, recruiting, onboarding, workforce planning, employee performance, and retention.
  • Monitor contract performance to ensure quality, schedule, cost, and customer satisfaction objectives are consistently achieved.
  • Manage project schedules, milestones, deliverables, and reporting requirements.
  • Develop and implement quality control processes and continuous improvement initiatives.
  • Identify program risks and implement effective mitigation strategies.
  • Support transition-in and transition-out activities to ensure uninterrupted mission support.
  • Ensure compliance with all applicable Federal Acquisition Regulation (FAR), Defense Health Agency (DHA), Department of Defense (DoD), and contract requirements.
  • Lead recurring status meetings, executive briefings, and program reviews with Government leadership.
  • Ensure subcontractors are effectively integrated into overall contract performance and remain aligned with technical and contractual objectives.
  • Promote collaboration among research, clinical, analytical, communications, and administrative personnel supporting the PHCoE mission.
  • Foster a culture of accountability, innovation, and exceptional customer service.
  • Support strategic planning efforts and recommend improvements that enhance operational efficiency and mission effectiveness.

Necessary Skills and Knowledge:
  • Federal contract and program management.
  • Leadership of multidisciplinary professional teams.
  • Healthcare, behavioral health, public health, research, or scientific program management.
  • Program planning, scheduling, resource management, and execution.
  • Risk identification and mitigation.
  • Quality assurance and performance management.
  • Contract compliance and deliverable management.
  • Customer relationship management.
  • Executive communication and presentation skills.
  • Personnel supervision and performance management.
  • Budget oversight and resource allocation.
  • Microsoft Office Suite and common project management tools.

Minimum Qualifications:
  • Minimum of eight (8) years of full-time experience serving as a Contract Program Manager overseeing federal contracts or task orders of similar size and complexity.
  • Demonstrated success managing multidisciplinary teams supporting complex Government programs.
  • Experience serving as the primary interface with Government customers.
  • Experience managing multiple simultaneous workstreams and technical deliverables.
  • Experience developing staffing plans, monitoring contract performance, and ensuring customer satisfaction.
  • Experience supporting quality management and continuous process improvement initiatives.
  • Bachelor's degree from an accredited institution.
  • Ability to effectively oversee contractor personnel and contract deliverables.
  • U.S. Citizenship.
  • Ability to obtain and maintain a Public Trust background investigation and Common Access Card (CAC).
  • Occasional CONUS travel may be required.

Preferred Qualifications:
  • Preference may be given to candidates with experience supporting:
    • Defense Health Agency (DHA)
    • Psychological Health Center of Excellence (PHCoE)
    • Military Health System (MHS)
    • Department of Defense (DoD)
    • Department of Veterans Affairs (VA)
    • National Institutes of Health (NIH)
    • Centers for Disease Control and Prevention (CDC)
    • Department of Health and Human Services (HHS)
  • Project Management Professional (PMP) certification.
  • Experience supporting transition planning and contract start-up activities.
  • Experience overseeing geographically dispersed or hybrid workforces.

Salary Range: $135,000 - $160,000
*This Position is Contingent Upon Award.
LAUKOA is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
LAUKOA offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.
LAUKOA gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

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