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Program Manager Process Improvement Jobs in Maryland

Quantum Sky

Program Manager

Fort George G Meade, MD · On-site

The Program Manager will also be responsible for Program Cost, Schedule, Performance, and ... Monitor practices and processes to guide the implementation of compliance and improvement ...

Goldbelt, Inc.

Program Manager

Silver Spring, MD · On-site

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

Goldbelt Apex

Program Manager

Silver Spring, MD · On-site

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

Goldbelt Apex

Program Manager

Silver Spring, MD · On-site

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

Goldbelt, Inc.

Program Manager

Silver Spring, MD · On-site

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

Snowbird Agility

Program Manager

Cambridge, MD · On-site

... process improvement. The role requires a current PMP certification, with Scrum certification ... Manage program scope via work breakdown structures, change-request tracking, and execution of ...

Stahl Companies

Program Manager

Indian Head, MD · On-site

Establish and implement program management processes, tools, and best practices to optimize efficiency, mitigate risks, and enhance overall performance. * Supervise, mentor, and evaluate program ...

STAHL

Program Manager

Indian Head, MD

Establish and implement program management processes, tools, and best practices to optimize efficiency, mitigate risks, and enhance overall performance. * Supervise, mentor, and evaluate program ...

DAWSON

Program Manager (PHCoE)

Silver Spring, MD · On-site

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

LAUKOA

Program Manager (PHCoE)

Silver Spring, MD

The Program Manager will oversee technical, operational, administrative, and contractual ... Develop and implement quality control processes and continuous improvement initiatives. * Identify ...

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Program Manager Process Improvement information

What is a program manager process improvement?

A Program Manager Process Improvement is a professional responsible for identifying, planning, and implementing changes to business processes to increase efficiency, reduce costs, and improve overall performance within an organization. They manage multiple projects or initiatives related to process optimization, often using methodologies such as Lean, Six Sigma, or Agile. Their role involves collaborating with cross-functional teams, analyzing data, and ensuring that process changes align with the organization’s strategic goals.

How does a program manager process improvement typically collaborate with cross-functional teams?

Program Managers for Process Improvement frequently work alongside teams from operations, IT, finance, and quality assurance to identify inefficiencies and implement solutions. Collaboration often involves facilitating workshops, gathering feedback, and aligning process changes with organizational goals. Building strong relationships and clear communication are essential, as the role requires gaining buy-in from diverse stakeholders and ensuring seamless adoption of new processes. Regular check-ins and progress tracking help keep everyone aligned and address any challenges that arise during implementation.

What are the key skills and qualifications needed to thrive as a program manager process improvement, and why are they important?

To thrive as a Program Manager Process Improvement, you need expertise in project management, process mapping, and data analysis, often supported by a degree in business or engineering and certifications like Lean Six Sigma or PMP. Familiarity with process improvement tools (e.g., Kaizen, DMAIC), project management software, and data visualization platforms is typically required. Strong leadership, communication, and change management skills help drive initiatives and motivate cross-functional teams. These skills and qualities are crucial for ensuring efficient project delivery, stakeholder alignment, and measurable improvements in organizational performance.

What is the difference between Program Manager Process Improvement vs Business Analyst?

AspectProgram Manager Process ImprovementBusiness Analyst
Primary FocusOverseeing process improvement initiatives across programsAnalyzing business needs and defining requirements
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, or relevant business analysis certifications
Work EnvironmentProject teams, cross-functional departmentsStakeholder meetings, data analysis, documentation
Industry UsageCommon in manufacturing, IT, healthcareWidespread across finance, IT, consulting

While both roles focus on improving business processes, Program Manager Process Improvement leads large-scale initiatives and manages multiple projects, whereas Business Analysts concentrate on analyzing and defining specific business requirements to support project goals.

What are popular job titles related to Program Manager Process Improvement jobs in Maryland?

For Program Manager Process Improvement jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Program Manager Process Improvement jobs in Maryland look for?

The top searched job categories for Program Manager Process Improvement jobs in Maryland are:

Program Manager Process Improvement jobs near you

Program Manager

Tyto Athene, LLC

Fort George G Meade, MD • On-site

$175K - $225K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Tyto Athene rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

128th of 224 rated it services

Job description

Description
Quantum Sky is searching for a Program Manager to manage a Unified Communications (UC) services program and a team of expert engineers and technicians supporting a mission critical high profile government customer in the National Capital Region. The Program Manager will be responsible for the operational planning, establishment, execution, and evaluation of the program and projects providing full lifecycle support to UC services. Services include current and future UC capabilities spanning audio visual, video conferencing, digital signage, internet protocol television, telephony, and chat services. The Program Manager will also be responsible for Program Cost, Schedule, Performance, and Cybersecurity in support of the government customer. As the principal point of contact to government stakeholders, the Program Manager will oversee fiscal, operational, administrative, and human resources management of the program; serve as the principal liaison with external constituencies, and provide day-to-day technical/professional guidance and leadership as appropriate.
Responsibilities:
  • Apply Project Management Body of Knowledge (PMBOK v7) and advanced scheduling techniques to ensure multiple, simultaneous, and inter-related projects at disparate locations are completed on time and within budget.
  • Coordinate Quantum Sky and Subcontractor Teammates in the delivery of customer requirements.
  • Supervise program and project changes / upgrades as needed in accordance with government requirements.
  • Oversee documentation of technical challenges and coordinate courses of action with stakeholders.
  • Provide program team leadership and overall responsibility for ensuring successful management of the program for the customer.
  • Serve as the primary customer point of contact. Coordinate with the customer to ensure all program objectives and expectations are aligned and executable. Maintain close communication with the Government COR.
  • Work to resolve conflicts among the team, including the customer; align expectations, and develop both short term and long-term plans to lead the program to its successful conclusion.
  • Ensure the program team understands and has appropriate resources to meet and verify all contractual requirements (cost, technical, schedule) to include performance, quality, regulatory compliance, etc., develop the program plan with the team and conduct regular program reviews, to report and track performance to the plan.
  • Foster team development, encouraging leadership behaviors from all project team members and sharing ownership for the outcomes.
  • Provide program direction during all phases of the program to accomplish cost and schedule objectives and proactively work with the team and customer to address and mitigate the impact of unplanned events (failures, realized risks, material issues, etc.) on the organization and customer.
  • Achieve operational objectives by preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying, tracking, and managing risks; completing audits; identifying trends; determining system improvements; implementing change.
  • Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Maintain quality service by establishing and enforcing Quantum Sky Quality Management standards.
  • Translate understanding of customer mission and objectives into company/account strategic goals; provide input to the company's strategic planning process and recommend/lead new business pursuits and/or possible expansions.
  • Monitor practices and processes to guide the implementation of compliance and improvement strategies.
  • Utilize available information, metrics, and evaluations to develop recommendations for change.
  • Organize and direct teams to address critical system failures.
  • Work with other program managers and project managers to successfully bring projects to completion.
  • Perform project management and oversight to the UC team activities, including but not limited to the tasks below:
    • Coordinate AV hardware installation across multiple sites.
    • Coordinate all aspects of AV fit-up in new and existing buildings.
    • Train government customers in proper use of UC systems.
    • Prepare operational guides.
    • Provide support for implementation, troubleshooting, and maintenance of UC systems.
    • Provide assistance to users in accessing and using UC systems.
    • Document hardware and software configuration management processes and procedures.
    • Apply concepts and define and implement hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrate those scripts with the hardware and software build process.
    • Conduct site surveys.
    • Review and approve project cost proposals.
    • Interpret and review drawings, specifications, and other related documents.
    • Work with engineering personnel, customers, vendors, and other personnel to gather requirements, make recommendations, and create project plan documents.
    • Oversee implementation of AV projects.
    • Act as a backup equipment custodian and perform inventory asset management and accountability functions.
    • Develop and approve installation schedules based upon equipment delivery, integration complexity, and customer priorities.

Qualifications
Required:
  • Ten (10) years in relevant program/project management experience involving IT and/or AV integration projects.
  • PMP Certification

Desired:
  • Experience with one or more of the following: IT or AV projects, Crestron, Skype for Business, Microsoft Teams Room Systems, Cisco Video Conferencing, Haivision, Mass Notification, Land Mobile Radio.
  • Bachelor's degree in business or a technical discipline from an accredited college or university.
  • Experience with VTC/AV integration projects.

Clearance:
  • TS/SCI w/Full Scope Polygraph

Location:
  • Onsite; Fort Meade, MD

About Tyto Athene
Compensation:
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $175,000 and $225,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it.
At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky?
Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

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