Program Manager Intern Jobs in Holyoke, MA (NOW HIRING)

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT THE STORES EXECUTIVE LEADERSHIP
Experience firsthand whatit'slike to lead a retail team within a Target store. This internship is a paid 40hr/week, hands-on training program to develop and prepareyouforstore leadership. As a Stores Executive Intern, you willgeta valuable realistic preview of the Executive Team Leader role(Assistant Store Manager)over a definedperiod of time. Within this store management internship, you will work closely with other managers and team members to develop an understanding of how Target's retail business works and what it takes to excel ina managementrole. You will be introduced to multiple areas of thestore'sbusiness, butthe majority ofyour time will bespent leading amongst the team,identifyingand working towards store priorities,and delivering great guest service.

This program is designed to teach individuals how to lead within a retailstore andyou will:

• Learnhow to drive guest experienceandimpactyour store's financial, team, and operational performance.

• Work alongside a mentor and learn how they effectively lead their department within the store.

• Have the opportunity tostep into leading yourmentor's departments-of course, we will be there to guide you and help you learn along the way!

• Spend your days learning to lead and motivate a team, drive sales results, merchandise products, and provide an exceptional experience for our guests.

• Have ongoing development conversations, as your development will be a top priority of ours.

• Lead and support the execution of daily operations by workingwithyour teammembers tobuildculture and guide your team to grow and achieve goals.

Learnmore from past Interns, Mentors, and Managershere.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career.The goal of the Stores Executive internship is to provide a realistic job preview of an ETL role.The role ofa StoresExecutive Intern can provide you with theskills and experience of:

• Guest service fundamentals and experience building and managing a guest-first team culture across the store

• Guest engagement; problem-solving and resolution

• Retail business fundamentals

• Setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals

• Managing a team of hourly team membersandteam leaderswhilecreating business strategies and goals

• Recruiting, selecting and talent management of hourly team members and leaders

As a Stores Executive Intern, no two daysare ever the same, but a typical day willmost likely includethe following responsibilities:

• Spending time on the storesalesfloorand backroom leadingteam members and aligning the team on daily business priorities

• Working alongside your Executive Team Lead (ETL) mentor and other leaders in the building to gain an understanding of their roles

• Leading through daily priorities (stocking shelves, ensuring a safe and welcoming environmentthat'sinviting toguests, helping build displays within the store, etc.)

• Partnering with leadersregardingteam member performance by teaching, coaching, training, and deliveringtimelyperformance feedback

• Addressing team member concerns and removing hurdles to ensure smooth operations and goal attainment

• Leading/presenting at daily huddles with peer/leadership team

• Planning daily goals and organizingplans within the building

• Providing summary of results and priorities with peer/leadership team

• Working withstoreleaders each day to set goals and expectations

• Reviewingbusiness reporting and guest insights to understand, troubleshoot and follow up on opportunity areas.

• Delivering an exceptional guest experience by ensuring team members are knowledgeable and empowered to make it right for guests

• Providingnew ideasandrecommendsolutions to business or team opportunities

• Taking the initiative to learn how to be a Target leader by seeking out opportunities for growth and development; continuously learningthroughout the internship experience

• Commit to learning Target's expectations of leaders and use them to personally develop by asking questions and seeking feedback

• Activelyparticipatein internship program training activities, developmentalopportunitiesand events

• Demonstrate a willingness to takestrategicrisksand take on new assignments

• Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment

• Work in a safe mannerat all timestobenefityourself and others;identifyand correct hazards;comply withall safety policies and best practices

• Foster an inclusive,equitable,safe, and secure culture

• Carry out principal duties and responsibilities by the department

• Gain an understanding of all business areas to develop business acumen

• Create a welcoming experience by greeting guests as you are completing your daily tasks.

• When guests needassistance, engage with guests in a welcoming way, to help solve their specific needs

• Thank guests and let them knowwe'rehappy they chose to shop at Target

• All other duties based on business needs

ALL ABOUT YOU

This maybe the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

• You are open toworkinga flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).

The good news is that we have some amazing training that will help teach you how to be an effective leader within our stores. But there are a fewthingsyouneedfrom the get-go:

• Previousretail experience preferred, but notrequired

• Strong interest in working in retail, specifically within our storesin management

• Leadership skills and team-oriented thinking

• Learn and adapt to currenttechnologyneeds

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Welcoming and helpful attitude

• Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basicsthatwe expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions, reports, and information

• Accurately handle cash register operationsasneeded

• Climb up and down laddersasneeded

• Scan,handleand move merchandise efficiently and safely, includingfrequentlylifting or moving merchandiseup to 44pounds

• Ability to communicate on multiple frequency devices andoperatehandheld scanners, and othertechnologyequipment as directed

• Flexible work schedule (e.g., nights,weekendsand holidays) and reliable and prompt attendance necessary