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Program Manager Ii Jobs in Springfield, VA (NOW HIRING)

The Program Manager plays a pivotal role in overseeing all aspects of contract operational support ... Must possess two (2) years of task leader experience managing a group of engineers and the full ADP ...

Program Manager ID: 530 Department: IT Technical Expertise & Support Location: Reston, VA ... We hold FedRAMP 3PAO accreditation, CMMC Level 2 certification, and maintain facility clearances ...

CITP-Analysis (within 2 yrs) * 10+ yrs InTP/CI/security program management * Everfox platform experience * Current Top Secret clearance and SCI eligible. * Project Management Professional (PMP) or ...

At least two (2) years of direct experience supporting large-scale U.S. Government programs, with a proven track record of managing complex, multi-disciplinary efforts. * Active SECRET security ...

CITP-Analysis (within 2 yrs) * 10+ yrs InTP/CI/security program management * Everfox platform experience * Current Top Secret clearance and SCI eligible. * Project Management Professional (PMP) or ...

CITP-Analysis (within 2 yrs) * 10+ yrs InTP/CI/security program management * Everfox platform experience * Current Top Secret clearance and SCI eligible. * Project Management Professional (PMP) or ...

Provide Tier II technical support (SAP Certified Silver or above partner) as on-site Administrator ... Program Manager Candidates work to facilitate LMS Administration Support delivering Learning ...

We have an opportunity for a PROGRAM MANAGER supporting one of our Federal customers in Reston Va ... We hold FedRAMP 3PAO accreditation, CMMC Level 2 certification, and maintain facility clearances ...

Minimum 8 years of experience in program management or related field, with at least a portion of experience within the last 2 years * Master's degree in Program Management, Business Administration ...

Provide leadership, management, oversight, control, and direction to all contractor personnel and subcontractors supporting IAD SIVM Services II. * Establish joint (Contractor and Government) program ...

Overview The Project Manager II provides comprehensive quantitative and qualitative analysis of program and contract data for the Product Manager Biometrics (PM BIO), under the Project Manager ...

Program Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified ... They operate a 24x7x365 Tier I/II contact center to receive and process IT incidents and requests ...

The Project Manager II provides comprehensive quantitative and qualitative analysis of program and contract data for the Product Manager Biometrics (PM BIO), under the Project Manager Terrestrial ...

Program Manager Location: Rockville, MD Position Overview The Program Manager provides overall ... Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability. * Drive ...

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Showing results 1-20

Program Manager Ii information

See Springfield, VA salary details

$40.2K

$112.2K

$164K

How much do program manager ii jobs pay per year?

As of Jun 20, 2026, the average yearly pay for program manager ii in Springfield, VA is $112,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $138,400.00 per year, depending on experience, location, and employer.

How does a Program Manager II typically collaborate with cross-functional teams during project execution?

As a Program Manager II, you’ll work closely with cross-functional teams such as engineering, marketing, finance, and operations to ensure program objectives are met. You’ll facilitate regular meetings, track progress against milestones, and help resolve interdepartmental roadblocks. Effective communication and stakeholder management are essential, as you’ll often bridge gaps between technical and non-technical teams to keep everyone aligned. This collaborative environment offers opportunities to build strong professional networks and develop leadership skills.

What are Program Manager II roles and responsibilities?

A Program Manager II is responsible for overseeing multiple projects within a program, ensuring they align with organizational goals and deliver value. They coordinate cross-functional teams, manage budgets and schedules, track program progress, and communicate with stakeholders. Program Manager II positions typically require strong leadership, strategic planning, and problem-solving skills, as well as experience in project management. They often report to senior management and play a key role in driving the successful execution of complex initiatives.

What are the key skills and qualifications needed to thrive as a Program Manager II, and why are they important?

To thrive as a Program Manager II, you need strong project management expertise, organizational skills, and experience overseeing complex programs, usually supported by a bachelor’s degree and relevant experience. Familiarity with project management tools like Microsoft Project, Jira, or Asana, and certifications such as PMP or Agile/Scrum are often expected. Excellent communication, leadership, and stakeholder management skills help you navigate cross-functional teams and drive program success. These competencies are vital to ensure programs are delivered on time, within scope, and aligned with organizational goals.

What is the difference between Program Manager Ii vs Project Coordinator?

AspectProgram Manager IiProject Coordinator
Required CredentialsBachelor's degree; PMP or similar certifications often preferredBachelor's degree often required; certifications are a plus
Work EnvironmentOversees multiple projects and teams within programsSupports project teams, manages schedules, and coordinates tasks
Employer & Industry UsageCommon in IT, healthcare, and large corporationsUsed across various industries for project support roles
Search & Comparison IntentHigh overlap in responsibilities and skillsOften compared due to similar project involvement

The Program Manager II focuses on managing multiple projects within a program, ensuring strategic alignment and coordination. In contrast, the Project Coordinator handles day-to-day project tasks, supporting project managers. While both roles require strong organizational skills and certifications like PMP, the Program Manager II has broader responsibilities and oversight.

What are popular job titles related to Program Manager Ii jobs in Springfield, VA? For Program Manager Ii jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Program Manager Ii jobs in Springfield, VA look for? The top searched job categories for Program Manager Ii jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Program Manager Ii jobs? Cities near Springfield, VA with the most Program Manager Ii job openings:
Infographic showing various Program Manager Ii job openings in Springfield, VA as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $112,245 per year, or $54 per hour.
Operations Manager / Project Manager II

Operations Manager / Project Manager II

Aretec Inc

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 hours ago


Job description

Operations Manager / Project Manager II
CBP Technology Service Desk (TSD)
Location: Remote
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that make a real difference.
Position Summary
Aretec is seeking an Operations Manager / Project Manager II to provide day-to-day operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a large-scale, multi-site service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a hands-on operations leader with strong service desk supervisory experience and a customer-focused mindset.
What You'll Do
  • Serve as the day-to-day operations manager for CBP TSD operations across all supported locations.
  • Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
  • Ensure appropriate supervisory coverage across all shifts and locations.
  • Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
  • Produce after-action reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
  • Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
  • Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
  • Support the Program Manager in all program management and operational oversight activities.
  • Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.

Required Qualifications
  • Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
  • Highly customer-focused, responsive, reliable, and detail-oriented.
  • Strong managerial, communication, organizational, and problem-solving skills.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • ITIL v4 Foundation certification.
  • HDI Support Center Manager (SCM) certification.
  • Experience supporting 24x7 IT service desk operations.
  • Prior CBP or DHS experience.
  • Experience with ServiceNow and Amazon Connect.
  • Experience managing a remote or hybrid workforce.

Why Join Aretec
  • Support a mission-critical federal program with national-level impact.
  • Work closely with senior program leadership in a collaborative environment.
  • Competitive compensation and a comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Certification and Professional Development Support
  • Paid Time Off and Holidays

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status