Director of Operations
Victoria, BC · On-site
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed. Ensure Housekeeping standards are met and productivity goals ...
Director of Operations
Victoria, BC · On-site
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed. Ensure Housekeeping standards are met and productivity goals ...
Store Manager
Victoria, BC · On-site
CA$23.02 - CA$30.45/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$23.02 - CA$30.45/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$23.02 - CA$30.45/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$23.02 - CA$30.45/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$22.75 - CA$29/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$22.75 - CA$29/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$22.75 - CA$29/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Store Manager
Victoria, BC · On-site
CA$22.75 - CA$29/hr
Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...
Early Childhood Educator
$28.37 - $31.08/hr
Reporting to the Mary's Place Program Manager, the Early Childhood Educator (ECE) will provide ... General office management skills an asset These Skills and Abilities will help you thrive:
Early Childhood Educator
$28.37 - $31.08/hr
Reporting to the Mary's Place Program Manager, the Early Childhood Educator (ECE) will provide ... General office management skills an asset These Skills and Abilities will help you thrive:
Early Childhood Educator
$28.37 - $31.08/hr
Reporting to the Mary's Place Program Manager, the Early Childhood Educator (ECE) will provide ... General office management skills an asset These Skills and Abilities will help you thrive:
Early Childhood Educator
$28.37 - $31.08/hr
Reporting to the Mary's Place Program Manager, the Early Childhood Educator (ECE) will provide ... General office management skills an asset These Skills and Abilities will help you thrive:
Off-Page SEO Manager
Victoria, BC · On-site +1
CA$80K - CA$100K/yr
Experience specifically with vendor/paid-link program management * Familiarity with link-swap or marketplace platforms * Experience building or promoting "linkable assets" (calculators, tools, badge ...
Off-Page SEO Manager
Victoria, BC · On-site +1
CA$80K - CA$100K/yr
Experience specifically with vendor/paid-link program management * Familiarity with link-swap or marketplace platforms * Experience building or promoting "linkable assets" (calculators, tools, badge ...
If you're a top performer in property management, but feel like your current office environment isn ... Benefits Plus program * Access to continued learning opportunities * Certified "Great Place to Work ...
Quick apply
If you're a top performer in property management, but feel like your current office environment isn ... Benefits Plus program * Access to continued learning opportunities * Certified "Great Place to Work ...
If you're a top performer in property management, but feel like your current office environment isn ... Benefits Plus program * Access to continued learning opportunities * Certified "Great Place to Work ...
If you're a top performer in property management, but feel like your current office environment isn ... Benefits Plus program * Access to continued learning opportunities * Certified "Great Place to Work ...
Senior Discipline Lead (Anthropology)
Victoria, BC · On-site
CA$125K/yr
Promotes a safety culture and possesses strong safety management skills * Strong research skills * Willingness to publish peer-reviewed articles Location: This office-based position is based in ...
Quick apply
Senior Discipline Lead (Anthropology)
Victoria, BC · On-site
CA$125K/yr
Promotes a safety culture and possesses strong safety management skills * Strong research skills * Willingness to publish peer-reviewed articles Location: This office-based position is based in ...
Emergency Management Community Liaison
Victoria, BC · Hybrid
CA$42.13/hr
Emergency Management Community Liaison Competition Number: 26/158 Posting Scope: Internal ... Working level operation of current Microsoft Office and database programs. * Maintain accurate ...
Emergency Management Community Liaison
Victoria, BC · Hybrid
CA$42.13/hr
Emergency Management Community Liaison Competition Number: 26/158 Posting Scope: Internal ... Working level operation of current Microsoft Office and database programs. * Maintain accurate ...
Early Childhood Educator
Victoria, BC · On-site
CA$28.37/hr
Reporting to the Mary's Place Program Manager, the Early Childhood Educator (ECE) will provide ... General office management skills an asset These Skills and Abilities will help you thrive: · ...
Quick apply
Early Childhood Educator
Victoria, BC · On-site
CA$28.37/hr
Reporting to the Mary's Place Program Manager, the Early Childhood Educator (ECE) will provide ... General office management skills an asset These Skills and Abilities will help you thrive: · ...
Project Manager
Victoria, BC · On-site +1
This position is based in the Victoria, BC office, however as a project-based organization, work ... Execute quality management program. * Support the Superintendent to drive productivity on the site.
Project Manager
Victoria, BC · On-site +1
This position is based in the Victoria, BC office, however as a project-based organization, work ... Execute quality management program. * Support the Superintendent to drive productivity on the site.
Support the Account/Project management office in proposing and developing the "right" solution for the client. * Investigate, troubleshoot, problem solve and the resolution of technical ...
Support the Account/Project management office in proposing and developing the "right" solution for the client. * Investigate, troubleshoot, problem solve and the resolution of technical ...
Assistant Project Manager
Victoria, BC · On-site +1
Provide safety leadership through implementation of Bird Safety Program and monitoring of safety ... MS Office including MS Project; experience with Viewpoint Project Management system will be ...
Assistant Project Manager
Victoria, BC · On-site +1
Provide safety leadership through implementation of Bird Safety Program and monitoring of safety ... MS Office including MS Project; experience with Viewpoint Project Management system will be ...
Operations Manager
Victoria, BC · On-site
CA$60K - CA$65K/yr
You'll spend time both in the office and in the field supporting your team, coaching employees ... You have at least 2 years of leadership or management experience in a service-based industry * You ...
Operations Manager
Victoria, BC · On-site
CA$60K - CA$65K/yr
You'll spend time both in the office and in the field supporting your team, coaching employees ... You have at least 2 years of leadership or management experience in a service-based industry * You ...
... office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management ...
... office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management ...
... office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management ...
... office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management ...
... Management (SoQM). Working closely with HR leaders, the HR SoQM Office, and the Firm SoQM Quality ... In addition, KPMG offers a comprehensive and competitive Total Rewards program. KPMG BC Region Pay ...
... Management (SoQM). Working closely with HR leaders, the HR SoQM Office, and the Firm SoQM Quality ... In addition, KPMG offers a comprehensive and competitive Total Rewards program. KPMG BC Region Pay ...
Full-time
Dental, Vision, PTO
Re-posted 7 days ago
Job description
Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Westin Bear Mountain Golf Resort & Spa is seeking an experienced and inspiring Director of Operations to support the overall daily operations of the hotel and provide direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services.
This leadership role is responsible for ensuring that all areas operate efficiently and profitably while remaining aligned with Westin brand standards, service expectations, and hotel ownership's objectives.
Working closely with department heads and frontline teams, the Director of Operations will help deliver a consistent and elevated guest experience while maintaining strong operational controls, associate engagement, and service excellence.
The successful candidate will demonstrate excellent leadership, communication, problem-solving, and organizational skills and must be available to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
Hotel Front Office Oversight
Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.
Food and Beverage Oversight
Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.
Spa Oversight
Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.
Leadership and Team Management
Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.
Financial and Business Performance
Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.
Guest Experience and Brand Standards
Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.
Dental care Vision care Paid time off Complimentary access to the on-site gym On-site parking
This company is an equal opportunity employer.
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