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Program Management Office Manager Jobs in Victoria, BC

Director of Operations

Victoria, BC · On-site

  • Dental

  • Vision

  • PTO

Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed. Ensure Housekeeping standards are met and productivity goals ...

Director of Operations

Victoria, BC · On-site

  • Dental

  • Vision

  • PTO

Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed. Ensure Housekeeping standards are met and productivity goals ...

Plant Manager

Victoria, BC · On-site

CA$110K - CA$125K/yr

  • Retirement

A yearly wellness program and employee assistance program * A collaborative, respectful, and people ... Management staff, and all other office and plant personnel What you bring You're a natural fit for ...

Store Manager

Victoria, BC · On-site

CA$22.75 - CA$29/hr

Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...

Store Manager

Victoria, BC

CA$22.75 - CA$29/hr

Training store team (current employees and new hires) on company standards and programs in ... Comply with all head office requests regarding store operations. * Processing and managing all ...

Management Trainee

Sidney, BC · On-site

CA$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service ...

Off-Page SEO Manager

Victoria, BC · On-site +1

CA$80K - CA$100K/yr

Experience specifically with vendor/paid-link program management * Familiarity with link-swap or marketplace platforms * Experience building or promoting "linkable assets" (calculators, tools, badge ...

If you're a top performer in property management, but feel like your current office environment isn ... Benefits Plus program * Access to continued learning opportunities * Certified "Great Place to Work ...

If you're a top performer in property management, but feel like your current office environment isn ... Benefits Plus program * Access to continued learning opportunities * Certified "Great Place to Work ...

This position is based in the Victoria, BC office, however as a project-based organization, work ... Execute quality management program. * Support the Superintendent to drive productivity on the site.

Manager Meat

Victoria, BC

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Store Management Job Category: Retail - Meat Travel Requirements: 0 - 10% Job Type: Full-Time ... Thorough understanding of all relevant company programs; attend training as required * Keeps ...

Manager Meat

Victoria, BC · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Store Management Job Category: Retail - Meat Travel Requirements: 0 - 10% Job Type: Full-Time ... Thorough understanding of all relevant company programs; attend training as required * Keeps ...

You'll spend time both in the office and in the field supporting your team, coaching employees ... You have at least 2 years of leadership or management experience in a service-based industry

Operations Manager

Victoria, BC · On-site

CA$60K - CA$65K/yr

You'll spend time both in the office and in the field supporting your team, coaching employees ... You have at least 2 years of leadership or management experience in a service-based industry * You ...

Branch Manager

Victoria, BC · On-site

CA$60K - CA$65K/yr

You'll spend time both in the office and in the field supporting your team, coaching employees ... You have at least 2 years of leadership or management experience in a service-based industry * You ...

Showing results 21-40

Director of Operations

Franchise Location

Victoria, BC • On-site

Full-time

Dental, Vision, PTO

Posted 16 days ago


Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Westin Bear Mountain Golf Resort & Spa is seeking an experienced and inspiring Director of Operations to support the overall daily operations of the hotel and provide direct oversight of key guest-facing departments, including Front Office, Food and Beverage operations, and Spa services.
This leadership role is responsible for ensuring that all areas operate efficiently and profitably while remaining aligned with Westin brand standards, service expectations, and hotel ownership's objectives.
Working closely with department heads and frontline teams, the Director of Operations will help deliver a consistent and elevated guest experience while maintaining strong operational controls, associate engagement, and service excellence.
The successful candidate will demonstrate excellent leadership, communication, problem-solving, and organizational skills and must be available to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
Hotel Front Office Oversight
Oversee day-to-day hotel operations to ensure smooth coordination between departments, including Front Office, Housekeeping, Food and Beverage, Spa, Maintenance, Horticulture, and other guest service areas.
Oversee the Front Office Manager to ensure proper operational procedures, brand standards, and room rate strategies are being followed.
Ensure Housekeeping standards are met and productivity goals for the department are established and maintained.
Monitor guest satisfaction scores, online reviews, service recovery efforts, and internal quality audits.
Ensure all departments maintain a high level of cleanliness, safety, presentation, and operational readiness.
Conduct regular property walks to identify service, maintenance, cleanliness, and guest experience opportunities.
Assist in preparing and managing operational budgets, forecasts, labor controls, and departmental expense reviews.
Promote a culture of accountability, teamwork, professionalism, and proactive guest service.
Food and Beverage Oversight
Provide leadership and operational oversight for all Food and Beverage outlets.
Ensure Food and Beverage operations meet revenue, profitability, service, quality, and guest satisfaction goals.
Partner with the Executive Chef, Food and Beverage Manager, Banquet Manager, and other leaders to maintain menu quality, service standards, cost controls, and operational efficiency.
Monitor labor costs, food costs, beverage costs, inventory controls, purchasing practices, and waste reduction initiatives.
Ensure compliance with health, sanitation, liquor, food safety, and brand requirements.
Support banquet and event execution to ensure timely setup, high-quality service, and successful client experiences.
Identify opportunities to grow Food and Beverage revenue through promotions, local partnerships, upselling, improved outlet performance, and enhanced guest experiences.
Spa Oversight
Oversee Spa operations to ensure a premium, wellness-oriented guest experience.
Work with the Spa Manager to manage treatment quality, therapist scheduling, retail sales, inventory, cleanliness, and guest satisfaction.
Monitor Spa revenue, utilization, labor productivity, retail performance, treatment mix, and profitability.
Ensure all Spa team members follow licensing requirements, safety protocols, service standards, and professional conduct expectations.
Collaborate with Sales, Marketing, Rooms, and Food and Beverage teams to create integrated wellness experiences for hotel guests, groups, and local customers.
Leadership and Team Management
Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
Set clear performance expectations and hold teams accountable for service delivery, productivity, and compliance.
Conduct regular meetings with department leaders to review performance, staffing, guest feedback, financial results, and operational priorities.
Financial and Business Performance
Monitor departmental revenue, expenses, payroll, productivity, and profitability.
Review financial reports and operational metrics to identify trends, risks, and opportunities.
Implement cost-control measures while maintaining guest service quality and brand standards.
Support revenue-generating initiatives across Rooms, Food and Beverage, Spa, meetings, and ancillary services.
Guest Experience and Brand Standards
Serve as a visible leader in the hotel, engaging with guests, resolving concerns, and ensuring service recovery is handled promptly and professionally.
Ensure compliance with Marriott and Westin brand standards, quality assurance expectations, and guest experience requirements.
Maintain strong relationships with guests, group clients, vendors, local partners, and ownership representatives, when appropriate.
Dental care Vision care Paid time off Complimentary access to the on-site gym On-site parking

This company is an equal opportunity employer.

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Employment Type: FULL_TIME