1

Program Delivery Manager Jobs in Hampshire, IL (NOW HIRING)

Demonstrated experience managing infrastructure delivery projects or programs, including planning ... prioritization, resource coordination, risk management, and stakeholder communication across ...

Demonstrated experience managing infrastructure delivery projects or programs, including planning ... prioritization, resource coordination, risk management, and stakeholder communication across ...

IT Infrastructure Delivery Manager

Schaumburg, IL · Hybrid

$48.50 - $66.25/hr

Demonstrated experience managing infrastructure delivery projects or programs, including planning ... prioritization, resource coordination, risk management, and stakeholder communication across ...

Senior Program Manager - Hardware PMO

Schaumburg, IL · On-site

$113K - $114K/yr

As a Senior Program Manager for Hardware PMO, you will direct complex, end-to-end hardware ... Program Execution & Lifecycle Delivery * End-to-End Leadership to direct RF Site Hardware projects ...

Program Manager

Aurora, IL · On-site

$72K/yr

The Program Manager provides leadership, oversight, and support for Family Advocacy team members delivering comprehensive, community-based services to vulnerable children and families. This position ...

Program Manager

Aurora, IL · On-site

$72K/hr

The Program Manager provides leadership, oversight, and support for Family Advocacy team members delivering comprehensive, community-based services to vulnerable children and families. This position ...

next page

Showing results 1-20

Program Delivery Manager information

See Hampshire, IL salary details

$36.8K

$102.7K

$150K

How much do program delivery manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for program delivery manager in Hampshire, IL is $102,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $126,600.00 per year, depending on experience, location, and employer.

What is a program delivery manager?

A Program Delivery Manager is responsible for overseeing the successful execution of multiple related projects within an organization, ensuring they align with business goals and deliver value. They coordinate project managers and teams, manage resources and budgets, and facilitate communication between stakeholders. Their role often involves managing risks, resolving issues, and driving the overall program toward its strategic objectives. Program Delivery Managers play a key part in ensuring projects are delivered on time, within scope, and to the required quality standards.

What are the key skills and qualifications needed to thrive as a program delivery manager?

To thrive as a Program Delivery Manager, you need strong project management skills, experience in program oversight, and typically a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Jira, or Asana is usually required. Outstanding organizational, leadership, and stakeholder communication skills set top performers apart. These competencies ensure successful program delivery, alignment with business goals, and effective management of risks and resources.

How does a program delivery manager typically interact with cross-functional teams during a project lifecycle?

As a Program Delivery Manager, you will frequently collaborate with cross-functional teams such as engineering, product management, quality assurance, and operations. Your role involves facilitating communication, aligning objectives, and ensuring that all stakeholders are informed about project timelines and deliverables. This often means leading regular meetings, managing dependencies, and proactively resolving conflicts to keep the program on track. These interactions are essential for successfully delivering complex programs and fostering a collaborative work environment.

What is the difference between Program Delivery Manager vs Project Manager?

AspectProgram Delivery ManagerProject Manager
CredentialsPMI PMP, PgMP, or similar certifications often preferredPMI PMP or CAPM certifications common
Work EnvironmentOversees multiple related projects within a programManages individual projects with specific goals
Employer & Industry UsageUsed in industries like IT, construction, healthcare for large initiativesCommon across various industries for specific project execution

The Program Delivery Manager focuses on coordinating and delivering multiple related projects to achieve strategic objectives, while the Project Manager manages individual projects with specific deliverables. Both roles require strong leadership and planning skills, but the Program Delivery Manager has a broader scope overseeing several projects simultaneously.

What job categories do people searching Program Delivery Manager jobs in Hampshire, IL look for?

The top searched job categories for Program Delivery Manager jobs in Hampshire, IL are:

What cities near Hampshire, IL are hiring for Program Delivery Manager jobs?

Cities near Hampshire, IL with the most Program Delivery Manager job openings:

Infographic showing various Program Delivery Manager job openings in Hampshire, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $102,667 per year, or $49.4 per hour.

Customer Enablement Delivery Manager

Rolling Meadows, IL • On-site


Verizon
IT Services • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 523 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies

People enjoy working here

Good employer

Recommended by students


Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago


Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
As a Customer Enablement Delivery Manager, you will design and build the digital, automated learning programs that educate our customer base at scale. As Verizon Connect continues to grow, we need to free up our live enablement teams from basic "how-to" questions so they can focus on high-value consulting and delivery with customers.
In this role, you will act as a principal architect for our "tech-touch" and asynchronous learning pathways. Your mission is to move us away from reactive help-center articles and build engaging, digital learning ecosystems. By teaching customers how to successfully use our products through scaled, digital channels, you will help them see value faster, reduce their need to call support, and partner seamlessly with our live Customer Enablement teams to create a unified learning journey.
Core Responsibilities
Digital Education Strategy (35%)
  • Design and build scalable digital learning programs like online academies, automated onboarding paths, and on-demand webinar series, tailored to our Enterprise, SMB, and Government customers.
  • Partner with the Customer Enablement Supervisor and live training teams to ensure our digital content perfectly complements our human-led customer education efforts.

Onboarding & Product Adoption (25%)
  • Partner with Product teams to build automated education directly into the customer's first 60 days.
  • Create specialized digital training tracks that ensure customers can successfully set up and leverage our software on their own, setting them up for long-term success.

In-App Learning & Digital Integration (25%)
  • Work closely with the Digital CX and Product teams to bring the right helpful guides and tutorials directly inside our software.
  • Build a seamless digital customer experience where customers get the exact training they need, right when they get stuck in the platform.

Measuring Success & ROI (15%)
  • Track how well our automated and digital training programs are actually working.
  • Look at the data to prove that customers who engage with our digital learning pathways open fewer support tickets and use the platform more often.

Strategic Impact & Authority
In this role, you will help shape our digital and in-app enablement strategy. If we are rolling out a software update or a highly complex compliance feature, you act as the digital readiness guide to ensure we deploy automated training to our customers in the right way. You will partner with the Product team to ensure the digital customer enablement approach prevents spikes in support calls and customer frustration for new rollouts.
You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Scaled Education Experience: A strong background in building digital customer academies, automated learning journeys, and on-demand content.
  • Business & Revenue Focus: A clear understanding of how scaled customer education directly reduces support costs, drives product adoption, and improves customer retention.
  • Digital Adoption Tools: Experience building in-app guides, pop-ups, and walkthroughs using digital adoption platforms (e.g., Pendo, WalkMe, or similar software).
  • Data-Driven Problem Solving: The ability to look at product usage data and support tickets to figure out exactly where customers are getting stuck, and then give enablement recommendations and build an automated training solution to fix it.
  • Cross-Functional Collaboration: Proven ability to work closely with Product, Support, and Customer Success teams to drive a blended learning experience.

Even better if you have one or more of the following:
  • Experience working in a Product-Led Growth (PLG) or Tech-Touch Customer Success environment.
  • Deep knowledge of Customer Learning Management Systems (LMS) like Skilljar, Docebo, or Absorb.
  • Background in instructional design specifically for B2B SaaS or complex hardware/IoT products.
  • Experience utilizing customer health scoring and telemetry data to trigger automated learning emails or in-app messaging.

Where you'll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $94,500.00 - $165,000.00.


What Verizon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom