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Program Associate Jobs in Germantown, MD (NOW HIRING)

Associate Program Specialist- Load Management Location: Columbia, MD or Reston, VA (Hybrid - Home Office with Office Travel) Are you ready to make a difference? To support our growth, ICF is seeking ...

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Program Associate information

See Germantown, MD salary details

$25.3K

$52.9K

$91.5K

How much do program associate jobs pay per year?

As of Jul 21, 2026, the average yearly pay for program associate in Germantown, MD is $52,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $60,100.00 per year, depending on experience, location, and employer.

What are Program Associates?

Program Associates are professionals who support the planning, implementation, and management of specific programs within an organization, often in nonprofit, educational, or philanthropic sectors. Their responsibilities can include coordinating program activities, tracking progress, managing data, preparing reports, and communicating with stakeholders. Program Associates often work closely with program managers and other team members to ensure that projects run smoothly and meet organizational goals. This role typically requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Program Associate, and why are they important?

To thrive as a Program Associate, you need strong organizational abilities, project coordination experience, and typically a bachelor's degree in a related field. Familiarity with project management software, CRM systems, and data analysis tools is often required. Excellent communication, attention to detail, and teamwork skills help Program Associates stand out. These abilities ensure efficient program execution, smooth stakeholder collaboration, and achievement of organizational goals.

What are some of the typical challenges a Program Associate might face when managing multiple projects simultaneously?

Program Associates often juggle several projects at once, each with its own deadlines, stakeholders, and reporting requirements. Balancing competing priorities while ensuring that every project receives adequate attention can be challenging. Effective time management, clear communication with team members, and proactive problem-solving are essential for success in this role. Regular check-ins with supervisors and utilizing project management tools can also help Program Associates stay organized and meet expectations.

What Is a Program Associate?

A program associate fills a variety of roles in nonprofits and professional associations, including that of office administrator, project manager, and strategic planner. In this career, you often work to sustain your organization by managing donor programs, fundraising, and enlisting support from a corporation or government agencies. Depending on your role and the organization, your job duties may include creating plans and budgets, tracking membership or partnerships, calculating donations or other expenditures, developing program literature, and researching or analyzing data. You need to plan and execute events seamlessly, so organizational skills are vital. Common qualifications for a program associate include a bachelor’s degree in a relevant field.

What are the most commonly searched types of Program jobs in Germantown, MD? The most popular types of Program jobs in Germantown, MD are:
What cities near Germantown, MD are hiring for Program Associate jobs? Cities near Germantown, MD with the most Program Associate job openings:
Infographic showing various Program Associate job openings in Germantown, MD as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,911 per year, or $25.4 per hour.
Associate Program Specialist

Associate Program Specialist

ICF

Columbia, MD • On-site

$65K/yr

Full-time

Posted 24 days ago


Job description

Associate Program Specialist- Load Management

Location: Columbia, MD or Reston, VA (Hybrid - Home Office with Office Travel)

Are you ready to make a difference?


To support our growth, ICF is seeking an entry level candidate to provide program support for our utility program team in Maryland. Working closely with program and portfolio managers, this individual will coordinate and contribute to various deliverables such as creating and managing progress reports, conducting research on load management or electric vehicle initiatives for utilities, supporting program stakeholders and participants, and researching products and enhancements.

What is a load management program? ICF partners with utilities to design and implement load management programs that enable utilities to strategically reduce and shift energy demand while maintaining a high-quality customer experience. ICF load management programs integrate multiple distributed energy resources (DERs), including smart thermostats, electric vehicles, batteries, and water heaters, into a coordinated framework that can be dispatched during periods of peak energy demand. As a trusted partner to utility clients, ICF provides full lifecycle support, including program design, technology partnerships, customer outreach and enrollment, incentive administration, and ongoing client operations. We leverage advanced analytics and our experience across diverse markets to orchestrate grid-edge resources that deliver measurable load reductions and system reliability improvements.

This position is highly remote, but in-person office days and events are encouraged. Some travel to client sites may be required (<5%).

Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance
  • Local events and team-building focus
  • Investment of the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401kmatching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!)

What you will be doing:

  • Process customer applications from third party platforms for enrollment into utility sponsored load management programs
  • Support customer applications for utility electric vehicle programs
  • Create and maintain Excel spreadsheets and databases for internal tracking
  • Analyze data and call out trends, find and address errors to resolution
  • Develop and update high quality client reports within required timelines
  • Support various internal staff with data management and analysis
  • Provide regular program status updates
  • Handle and track issues brought by subcontractors, customers, and customer service representatives
  • Assist with customer engagement, as needed, on various programs
  • Support ICF's Utility Programs & Services Business Development in the East Region
  • General support for various demand side management (DSM) program designsand client programs
  • Other duties as required to support our work nationally and provide direct support to division leadership and clients as needed
  • Address client and customer issues with a positive attitude
  • Take minutes during internal and external calls
  • Coordinate with various internal teams, such as Flexible Load Management, Delivery, Operations, and IT

What we need you to have (minimum qualifications):

  • Bachelor's degree (or applicants can substitute one year of related experience for one year of education)
  • 6+ months of experience in energy, environmental or sustainability work
  • Must be able to pass a background check and drug screening

What we would like you to have (preferred):

  • Experience with Microsoft Office applications including Excel, PowerPoint, Word
  • Prior experience supporting, or participating in, utility-sponsored energy efficiency or demand response programs
  • Experience with customer management and engagement
  • Ability to work independently in a fast-paced environment while maintaining multiple deadlines with a client-first mindset
  • General understanding of state and federal initiatives related to energy
  • Excellent verbal, interpersonal and written communication skills
  • Strong analytical, problem-solving and decision-making capabilities
  • Familiarity with PowerBI, SharePoint, Teams

Compensation: Although the posted range below is broader, this position is anticipated to offer a base salary up to $65,000 annually. Actual compensation may vary based on the candidate's location, experience, and other relevant factors.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$61,232.00 - $104,094.00Columbia, MD (MD12)