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Professional Telemarketer Jobs in Nebraska (NOW HIRING)

Boys Town

Donor Engagement Specialist

Omaha, NE · On-site

Serves as a friendly, informative, and professional point of contact for donors, enhancing their ... Prior experience in customer service, donor relations, fundraising, or telemarketing preferred.

Boystown

Donor Engagement Specialist

Omaha, NE · On-site

Serves as a friendly, informative, and professional point of contact for donors, enhancing their ... Prior experience in customer service, donor relations, fundraising, or telemarketing preferred.

InsuraTec

Virtual Phone Sales Representative

Omaha, NE · Remote

... professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we ...

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All JobsProfessional Telemarketer JobsProfessional Telemarketer Jobs in Nebraska

Professional Telemarketer information

What are some common challenges faced by professional telemarketers, and how can they be overcome?

Professional telemarketers often encounter challenges such as handling frequent rejections, maintaining motivation during repetitive tasks, and effectively engaging uninterested prospects. Overcoming these challenges involves developing strong communication skills, practicing resilience, and using proven scripts while adapting to each conversation. Regular training sessions, supportive team environments, and clear performance goals can also help telemarketers stay motivated and improve their results.

What is a professional telemarketer?

Professional telemarketers are individuals who specialize in making outbound calls or answering inbound calls to promote products, services, or gather information on behalf of an organization. They use sales and communication techniques to persuade potential customers, set appointments, or conduct surveys. Telemarketers often work from call centers or remotely and are trained to handle objections, follow scripts, and comply with telemarketing regulations. Their goal is to generate leads, close sales, or collect valuable data for their employers.

What are the key skills and qualifications needed to thrive as a professional telemarketer?

To thrive as a Professional Telemarketer, you need excellent verbal communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, autodialer systems, and call scripting tools is typically required. Outstanding active listening, resilience to rejection, and a positive attitude help individuals stand out in this role. These skills and qualities are crucial for consistently meeting sales targets and building rapport with potential customers over the phone.

What is the difference between Professional Telemarketer vs Telemarketing Associate?

AspectProfessional TelemarketerTelemarketing Associate
Required CredentialsHigh school diploma, sales or communication skillsHigh school diploma, basic communication skills
Work EnvironmentCall centers, remote workCall centers, office settings
Employer & Industry UsageSales, marketing firms, outbound salesCustomer service, lead generation
Common Search & ComparisonYesYes

The main difference between a Professional Telemarketer and a Telemarketing Associate lies in experience and scope. Professional Telemarketers typically have more sales experience, may handle more complex calls, and often work in specialized sales roles. Telemarketing Associates usually perform basic outbound calls for lead generation or customer inquiries. Both roles require similar credentials, but Professional Telemarketers often have higher earning potential and more advanced responsibilities.

What are the most commonly searched types of Telemarketer jobs in Nebraska? The most popular types of Telemarketer jobs in Nebraska are:
What cities in Nebraska are hiring for Professional Telemarketer jobs? Cities in Nebraska with the most Professional Telemarketer job openings:
Professional Telemarketer jobs near you

Tier One Customer Service Representative

North End Teleservices

Omaha, NE • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Under general supervision, the Tier One Customer Service Representative will take incoming calls, use chat and document as necessary to assist their customers with answering frequent questions, providing detailed information, processing of applications and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. Our customer service representatives must practice active listening, be empathic and always communicate clearly with the customer in a positive and professional manner. This role requires 100% onsite presence and is not eligible for remote or hybrid work options.

Job Duties:

Upon completion of training and with your current skillset, you will be able to perform the following types of duties:

  • Utilize standard technology such as a telephone, e-mail, and web browser.
  • Navigate to the appropriate pre-scripted responses which is required to be read verbatim to provide basic general and claims specific information.
  • Follow established and documented policies and standard operating procedures, such as working within the various systems, timekeeping, documentation of your call from end to end and adhering to ethic and privacy rules.
  • Assist callers with filling out their application and submitting it electronically to plan provider for processing.
  • Complete basic call log, documentation, and related call details for each phone inquiries such as clicking radio buttons to confirm which scripts were read by the CSR during the call.
  • May be required to work holidays, overtime, and weekends due to operational needs.

Preferred Qualifications:

  • Demonstrate the ability to navigate various systems and browsers.
  • Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers and co-workers.
  • Knowledge of contact center technology.
  • Strong computer skills with proficiencies in Excel and Word.
  • Excellent command of the English language, effective use of grammar skills.
  • Excellent communication etiquette.
  • Great customer service is expected on every call with our customers: personalize your call, be competent with the information & assistance you deliver to your customer, patient & polite, and be initiative-taking in offering solutions and assistance. These factors have the biggest influence on our customer experience and are measured through quality monitoring and continuous improvement.

Requirements:

  • High School diploma or equivalent required.
  • Minimum 6 months customer service/telemarketing/call center experience required.
  • Must be able to speak and read English clearly, professionally, and fluently.
  • Must be able to pass required assessments associated with the position.
  • Excellent typing skills, must type a minimum of 20WPM with an 85% accuracy.
  • Experience working with a personal computer and the Windows operating system is required.
  • The ability to effectively work within established key performance indicators/metrics is necessary.
  • Must have demonstrated excellent interpersonal and leadership skills.
  • Must be able to multi-task and stay organized while completing simultaneous tasks.

Benefits:

  • Competitive Pay
  • Transportation Shuttle Service
  • The WorkLab
  • Paid Holidays
  • Paid Time Off
  • Tuition Reimbursement Program
  • Health, Dental, and Vision Coverage

***All assessments associated with this role must be completed on a desktop computer to ensure accurate scoring. The use of mobile devices may negatively affect scoring outcomes.

Employees will follow the work schedule assigned and must comply with the attendance and established punctuality requirements.

No supervisory responsibilities.

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