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Professional Services Operations Manager Jobs in Bend, OR

Join us for an exciting opportunity as a Service Operations Manager, where customer experience ... Strong customer‑service focus with a calm, professional team presence * Effective communication ...

Service Operations Manager Bend Oregon

Bend, OR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong ... Strong customer-service focus with a calm, professional team presence * Effective communication ...

Service Operations Manager Bend Oregon

Bend, OR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong ... Strong customerservice focus with a calm, professional team presence * Effective communication ...

Operations Manager

Prineville, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Operations Manager will be responsible for leading department managers and supervisors ... Lead, develop, and manage Department Leads (Client Services, Food Department Managers ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Seeks professional development by monitoring one's own performance, solicits for constructive ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Seeks professional development by monitoring one's own performance, solicits for constructive ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Seeks professional development by monitoring one's own performance, solicits for constructive ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Seeks professional development by monitoring one's own performance, solicits for constructive ...

Models and shares customer service best practices. * Develops strong relationships with customers ... Seeks professional development by monitoring one's own performance, solicits for constructive ...

Ambulance Transport Operations Manager

Bend, OR · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PROFESSIONAL Adventure Medics Event Medical, Wildland Fire, Medical Classes and Emergency Services ... Ambulance Transport Operations Manager ROLE AND RESPONSIBILITIES * Direct daily IFT operations in ...

Housekeeping Operations Manager

Bend, OR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead and manage team member training, development, assignments, and schedules * Perform daily ... Service-oriented mentality with a focus on exceeding expectations * Professionalism: Maintain a ...

Housekeeping Operations Manager

Bend, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead and manage team member training, development, assignments, and schedules * Perform daily ... Service-oriented mentality with a focus on exceeding expectations * Professionalism: Maintain a ...

Operations Supervisor

Bend, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

Operations Supervisor

Bend, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

Program Manager

Bend, OR · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Professional attitude and delivery of high-quality medical care to every patient, partner, parent ... Create and maintain comprehensive and efficient clinic and vision services operations, including ...

Be Seen First

Shop Operations & Parts Coordinator

Bend, OR · On-site

$56K - $66K/yr

  • Medical

  • Dental

  • Vision

  • PTO

This role reduces workload on the Warehouse Manager, operations manger and Sales/Purchasing ... We're scaling up with our vision on the future, looking for the next motivated professional team ...

Signing bonus

Urgent

Operations Training Manager (Remote)

Bend, OR · On-site

$106K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SOLV Energy is a leading provider of infrastructure services to the power industry, designing ... Utilizes professional knowledge and strong internal partnerships to support role and department ...

Reporting to the Service Delivery Manager or Service Director ( depending on pod size) , this role provides operational leadership across multiple service lines while ensuring exceptional customer ...

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Showing results 1-20

Professional Services Operations Manager information

See Bend, OR salary details

$32.7K

$66.9K

$125K

How much do professional services operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for professional services operations manager in Bend, OR is $66,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $81,800.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Bend, OR?

For Professional Services Operations Manager jobs in Bend, OR, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Bend, OR look for?

The top searched job categories for Professional Services Operations Manager jobs in Bend, OR are:

What cities near Bend, OR are hiring for Professional Services Operations Manager jobs?

Cities near Bend, OR with the most Professional Services Operations Manager job openings:

Service Operations Manager Bend Oregon

Albertsons

Bend, OR

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago


Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,159 frontline employees who took The Breakroom Quiz

65th of 122 rated grocery stores


Job description

Why choose us?

Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front‑end leadership come together.

At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant shopping experience. This role offers a dynamic, customer‑facing environment where your work directly supports store performance and customer engagement.

Bring your flavor

Building the future of food and well‑being starts with great service at the front of the store. Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive experiences for every customer, every visit.

Main responsibilities:

  • Leads all front-end and customer service teams, ensuring fast, friendly, and accurate service

  • Coach and develop associates on service standards, courtesy programs, and service recovery

  • Oversee daily front‑end operations including check stands, self‑checkout (SCO), service desk, and checkout processes

  • Ensure compliance with cash handling, security, returns, refunds, and transaction policies

  • Monitor scheduling, breaks, staffing levels, and queue management to align labor with business needs

  • Oversee cash office processes including safe counts, till audits, deposits, and reconciliation

  • Ensure front‑end readiness for audits, compliance requirements, and company programs

  • Hire, train, coach, schedule, and develop service associates, supervisors, and front‑end staff

  • Support shrink reduction, fraud prevention, and proper handling of restricted items

  • Complete required reports and maintain strong communication with management teams

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer‑service focus with a calm, professional team presence

  • Effective communication, coaching, and conflict‑resolution skills

  • Strong organization, prioritization, and planning abilities

  • Ability to multitask in a fast‑paced, customer‑facing environment

Competencies:

  • Front‑end and customer service operations

  • Cash handling, cash office accuracy, and compliance execution

  • Labor planning, scheduling, and service productivity

  • Service standards, audit readiness, and loss prevention support

Knowledge:

  • Store operations, service programs, and front‑end systems

  • Cash handling procedures, security protocols, and transaction policies

  • Scheduling tools and basic computer applications

Abilities:

  • Ability to review service metrics, labor usage, and performance trends

  • Ability to train, coach, and develop associates and supervisors

  • Ability to stand, move, lift, carry, or push moderate loads as required

  • Travel requirements: None

  • Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.


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