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Professional Service Engineer Jobs in New York (NOW HIRING)

Description VAST Data is looking for a Professional Services Engineer to join our growing team ... Strong customer service skills, with the ability to work collaboratively with customers and ...

Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this ...

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Contribute to the establishment of a professional service team at the company * Responsible for ... Interact with the engineering, quality and operations team to drive the resolution of technical ...

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Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... Maintain strong customer relationships and provide professional technical support. * Travel ...

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Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... Maintain strong customer relationships and provide professional technical support. * Travel ...

Field Service Engineer - Mechanical & Electro-Mechanical Systems Location: Greater Hackensack, NJ ... Maintain a high level of professionalism and customer satisfaction during every service visit.

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Professional Service Engineer information

See New York salary details

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$44

$72

How much do professional service engineer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for professional service engineer in New York is $44.23, according to ZipRecruiter salary data. Most workers in this role earn between $35.24 and $49.95 per hour, depending on experience, location, and employer.

What is the difference between Professional Service Engineer vs Technical Support Engineer?

AspectProfessional Service EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering or related field, certifications like Cisco, Microsoft, or vendor-specificTypically an associate or bachelor's degree, certifications vary but often include basic technical certifications
Work EnvironmentOn-site client visits, project-based work, installation, configuration, and deploymentRemote or on-site troubleshooting, customer support via phone or email
Employer & Industry UsageIT service providers, technology companies, consulting firmsIT support centers, software companies, hardware vendors

Professional Service Engineers focus on deploying, configuring, and implementing technology solutions directly at client sites, often requiring project management skills. Technical Support Engineers primarily troubleshoot and resolve technical issues remotely or on-site, providing ongoing support. Both roles require technical certifications but differ in scope and work environment.

What does a professional service engineer do?

A professional service engineer provides technical support, installation, maintenance, and troubleshooting for products or systems, often working directly with clients to ensure optimal operation. They may also conduct training, perform system upgrades, and collaborate with engineering teams, requiring strong technical skills and customer service abilities.

What are the most commonly searched types of Service Engineer jobs in New York?

The most popular types of Service Engineer jobs in New York are:

What cities in New York are hiring for Professional Service Engineer jobs?

Cities in New York with the most Professional Service Engineer job openings:

Infographic showing various Professional Service Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $91,996 per year, or $44.2 per hour.

Professional Services Engineer

VAST Data

Manhattan, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Description
VAST Data is looking for a Professional Services Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a Professional Services Engineer (PSE), you will be responsible for delivering a 'pristine first experience of VAST' through your technical expertise and willingness to complete onsite activities across our install base, including hardware rack, stack, cable and label, VAST software installation, cluster re-location. expansions, and the occasional break-fix request.
Combined with being highly technical, you are calm under pressure, highly communicative, detail-oriented, and able to assess and resolve unexpected issues that may arise. You are seen as the process owners for the field activities, contributing your expertise to training and runbooks to enable VAST partners, as well as VAST Customer Support.
Key Responsibilities
  • Install, configure, test, and troubleshoot the VAST Data solution in customer environments, ensuring it is fully operational and meets performance standards.
  • Collaborate with internal teams to provide input on product development and process improvement.
  • Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to AI and storage.
  • Stay current and knowledgeable of latest VAST software releases.

Requirements
  • 5+ years of experience in a similar technical role, with expertise in data storage technologies, such as SAN, NAS, DAS, and cloud storage.
  • 2+ years minimum of Linux CLI experience.
  • Demonstrated experience in designing and implementing data storage solutions in complex environments.
  • Familiarity with virtualization and containerization technologies, including VMware and Docker.
  • Familiarity with Networking, switch configuration and troubleshooting.
  • Excellent analytical and problem-solving skills.
  • Strong customer service skills, with the ability to work collaboratively with customers and internal teams.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Ability to safely lift 65-90 lbs.
  • Travel: 75% - must be near major international airport.