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Professional Medical Representative Jobs in Michigan

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How much do professional medical representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for professional medical representative in Michigan is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.60 per hour, depending on experience, location, and employer.

What is a professional medical representative?

Professional Medical Representatives, also known as medical sales representatives or pharma reps, are individuals who promote and sell pharmaceutical products to healthcare professionals such as doctors, pharmacists, and hospitals. They act as the link between pharmaceutical companies and the medical community, providing information about new drugs, their benefits, side effects, and proper usage. Their role often involves organizing meetings, conducting product demonstrations, and keeping healthcare providers updated on the latest medical advancements. Strong communication, sales skills, and a thorough understanding of medical products are essential for this role.

How does a professional medical representative typically collaborate with healthcare professionals and internal teams?

As a Professional Medical Representative, you will regularly engage with healthcare professionals such as doctors, pharmacists, and hospital staff to present and discuss your company's pharmaceutical products. Collaboration extends beyond external stakeholders, as you'll also work closely with internal teams like marketing, sales, and medical affairs to develop effective strategies and share feedback from the field. This teamwork helps ensure accurate product messaging and addresses any concerns or questions from healthcare providers, contributing to both personal and organizational success.

What are the key skills and qualifications needed to thrive as a professional medical representative, and why are they important?

To thrive as a Professional Medical Representative, you need a deep understanding of pharmaceutical products, excellent sales acumen, and at least a bachelor's degree in life sciences or a related field. Familiarity with CRM software, sales reporting tools, and current pharmaceutical regulations is typically required. Outstanding interpersonal skills, persuasive communication, and resilience make a representative stand out in building strong client relationships. These skills are crucial for effectively promoting products, meeting sales targets, and ensuring compliance in a highly regulated, competitive industry.

What is the difference between Professional Medical Representative vs Medical Sales Executive?

AspectProfessional Medical RepresentativeMedical Sales Executive
Required CredentialsDegree in Life Sciences or related field, certification often preferredSimilar educational background, certifications optional
Work EnvironmentHospital, clinic, pharmaceutical companyPharmaceutical companies, healthcare events
Employer & Industry UsagePharmaceutical companies, biotech firmsPharmaceutical and healthcare product companies
Common Search & ComparisonYesYes

The main difference between a Professional Medical Representative and a Medical Sales Executive lies in their focus and scope. Professional Medical Representatives primarily promote pharmaceutical products directly to healthcare professionals, often requiring specific medical knowledge and certifications. Medical Sales Executives may have a broader sales role, including marketing and client management, with less emphasis on medical expertise. Both roles are vital in the healthcare industry and often overlap in skills and work environment.

How do I become a professional medical representative?

To become a professional medical representative, candidates typically need a bachelor's degree in life sciences, pharmacy, or related fields. Relevant skills include communication, sales, and knowledge of medical products, and some employers may require certification or training in pharmaceutical sales. Gaining experience through internships or entry-level sales roles can also improve job prospects.

What cities in Michigan are hiring for Professional Medical Representative jobs?

Cities in Michigan with the most Professional Medical Representative job openings:

Professional Medical Representative jobs near you
Infographic showing various Professional Medical Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,207 per year, or $16 per hour.

Medical Call Center Representative

Eastlake Cardiovascular PC

Saint Clair Shores, MI • On-site

$14.25 - $18.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Medical Call Center and Customer Service Representative – Full Time or Part Time
St. Clair Shores Location

Job Summary
Eastlake Cardiovascular, PC is a large cardiovascular medical practice dedicated to providing the most advanced diagnostic, preventive and therapeutic options for the entire spectrum of cardiac and vascular diseases. We are a well-established cardiovascular practice with over 100 employees, with three locations, and are committed to fostering a collaborative and professional work environment where team members thrive.

We are seeking a dedicated and experienced full-time or part-time Medical Call Center Customer Service Representative to join our team. This role focuses solely on supporting our call center, requiring exceptional telephone skills, attention to detail, and a warm and professional demeanor. As the first point of contact for our patients calls, you will play a key role in delivering an outstanding patient experience while maintaining smooth office operations.

Eastlake Cardiovascular offers competitive benefits, including medical, dental, vision through BCBS, Short-Term Disability (STD), paid holidays, PTO, and a weekly 8-hour shift schedule.

Responsibilities and Duties

  • Answer and manage incoming calls professionally and courteously, promptly addressing patient inquiries, routing calls as needed.
  • Record detailed and accurate messages, including patient name, date of birth, contact information, reason for the call, and urgency.
  • Efficiently direct calls to the appropriate department, staff member, or healthcare provider.
  • Manage 100-150 inbound call per day for high-volume cardiology practice, providing prompt, compassionate, and accurate patient service while maintaining a calm and efficient demeanor.
  • Schedule, reschedule, and cancel appointments accurately and efficiently.
  • Schedule cardiology appointments, diagnostic tests (such as echo, stress tests, Holter monitors), and follow-up visits while ensuring referral and insurance requirements being met.
  • Answer general patient inquiries regarding office hours, directions, services, and basic procedures.
  • Triage patient concerns and symptoms using established cardiology protocols, escalating urgent issues to clinical staff or on-call providers.
  • Relay non-clinical test results or direct patients to the appropriate provider.
  • Maintain HIPAA compliance while documenting all interactions in the EHR (such as EPIC, ECW, Cerner)
  • Collaborate and communicate effectively with staff members, including nurses, physicians, and administrative staff.
  • Verify insurance coverage, obtain authorizations, and communicate preparation instructions for cardiac procedures.

Qualifications and Skills

  • Strong telephone and communication skills are a must, with the ability to manage a high volume of calls calmly and efficiently.
  • Proficiency in using Electronic Medical Records (EMR) systems; Epic experience preferred.
  • Excellent organizational skills with attention to detail and accuracy.
  • Customer service-focused, with a positive, compassionate attitude towards patients and coworkers.
  • Ability to multitask and prioritize in a fast-paced medical office environment.
  • Self-motivated, team-oriented, and adaptable to evolving needs.
  • Prior experience in a medical office or similar setting preferred.

Benefits

  • Competitive pay and benefits package, including medical, dental, and vision for full-time and ACA 30+ employees.
  • 401k Option and Company paid Short-Term Disability for eligible full time
  • Paid time off - vacation and sick time (Combined Time Off - CTO)
  • A supportive and team-oriented workplace with a focus to work-life balance.
  • Opportunities for professional growth within a supportive team environment.

Schedule

  • Full time or part time positions at our St. Clair Shores and Rochester Hills office.
  • Monday through Friday, 8-hour shifts with no night or weekend shifts.

We are committed to providing exceptional care and service to our patients and fostering a collaborative and rewarding workplace. If you take pride in delivering outstanding customer service and thrive in a dynamic medical environment, we encourage you to apply!

How to Apply
Submit your updated resume or CV with a brief cover letter outlining your relevant experience to email/online application link.

Apply