Professional Juror Jobs in Silver Spring, MD (NOW HIRING)

Summary The Juror Clerk works in the Juror Office of the Special Operations Division of the Superior Court of the District of Columbia. The Juror Clerk performs administrative, clerical, and customer service duties to support juror services in compliance with the Superior Court Jury Plan, applicable provisions of the D.C. Code, court rules, the Juror Office business processes and standard operating procedures, and the Superior Court Customer Service Protocol. Responsibilities Brief Duties of the Position: Greets jurors and court stakeholders professionally; secures resources related to the Americans with Disabilities Act (ADA); shares relevant information; and resolves payment inquiries. Enters data and scans/validates juror bio-forms; manages the Jurors on Call system; processes notices; and responds to requests. Reviews reports to monitor compliance with standards and alerts management of deviations to improve data quality. Processes incoming and outgoing mail by opening, reviewing, and sorting. Responds to inquiries received in person, by telephone, email, voicemail, Live Chat, and eJuror. Ensures the efficient and fair management of jurors related to summoning, qualification, enrollment, selection, orientation, and payment. Collaborates with judicial chambers, United States Attorney's Office, and other stakeholders to support overall operations. Requirements Conditions of Employment A background and security investigation is required. A probationary period of one (1) year must be successfully completed. Qualifications Required Education & Experience A minimum of a high school diploma or GED plus four (4) years of clerical or administrative experience in a court, legal, or office environment. Proficiency in the use of Microsoft Office Suite and Adobe is required. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' Values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Education At a minimum, candidates must possess a high school diploma or GED. You must upload a copy of your college transcript or degree for consideration. The transcript must show the name of the college or university, your name, degree conferred date, a list of courses with credit hours, major(s), and grade-point average or class ranking. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at the time of application to receive credit for that education.For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. Please note that there is a mandatory one-year probationary period for all new court employees. All required information must be received by the vacancy announcement closing date.