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Professional Front Desk Jobs in Decatur, AL (NOW HIRING)

American Family Care

Medical Assistant

Athens, AL · On-site

$19 - $22/hr

Make an impact--front desk to triage At American Family Care, our Medical Assistants are the heartbeat of the clinic -- blending clinical skill, patient service, and front-desk/insurance verification

American Family Care

Medical Receptionist

Huntsville, AL · On-site

$18 - $22/hr

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training &

American Family Care

Medical Receptionist

Huntsville, AL · On-site

$18 - $22/hr

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training &

American Family Care

Medical Receptionist

Athens, AL · On-site

$18 - $22/hr

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training &

American Family Care

Medical Receptionist

Huntsville, AL · On-site

$16 - $19.25/hr

Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're

American Family Care

Medical Receptionist

Huntsville, AL

$16 - $19.25/hr

Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're

American Family Care

Medical Assistant

Athens, AL · On-site

$19 - $22/hr

Make an impact-front desk to triage At American Family Care, our Medical Assistants are the heartbeat of the clinic - blending clinical skill, patient service, and front-desk/insurance verification

American Family Care

Medical Assistant, Full-Time

Madison, AL · On-site

$16.75 - $21.50/hr

American Family Care (AFC) Founded in 1982 with a single location, American Family Care (AFC) pioneered the concept of non-emergency room care, providing treatment for injuries and illnesses in a

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All JobsProfessional Front Desk JobsProfessional Front Desk Jobs in Decatur, AL

Professional Front Desk information

See Decatur, AL salary details

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How much do professional front desk jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for professional front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are Professional Front Desk staff?

Professional Front Desk staff are employees who manage the reception area in businesses such as hotels, offices, or medical facilities. They are responsible for greeting visitors, answering phones, handling inquiries, and managing administrative duties like scheduling and record-keeping. Their role is essential in creating a positive first impression and ensuring smooth communication between clients, guests, and other staff members. Professional Front Desk staff need strong communication, organizational, and customer service skills to succeed in this role.

What is the difference between Professional Front Desk vs Receptionist?

AspectProfessional Front DeskReceptionist
CredentialsTypically requires relevant certifications or experience in customer service or administrative rolesOften requires a high school diploma; certifications are a plus
Work EnvironmentCorporate offices, hotels, healthcare facilities, professional settingsHotels, clinics, small businesses, general front desk areas
Employer & Industry UsageUsed in professional, corporate, and specialized industriesCommon in hospitality, healthcare, and small business sectors

The Professional Front Desk role generally involves more specialized customer service, administrative tasks, and often requires relevant certifications. Receptionists typically handle basic greeting, scheduling, and administrative duties in more general settings. While both roles serve as the first point of contact, the Professional Front Desk often demands a higher level of professionalism and experience.

What are the key skills and qualifications needed to thrive as a Professional Front Desk, and why are they important?

To thrive as a Professional Front Desk, you need excellent organizational abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is typically required. Strong interpersonal skills, a friendly demeanor, and the ability to handle stressful situations gracefully make someone stand out in this position. These skills ensure smooth front office operations, create positive first impressions, and foster effective communication between clients and staff.

What are some common challenges faced by a Professional Front Desk staff, and how can they be managed effectively?

Professional Front Desk staff often handle a high volume of inquiries and multitask between phone calls, in-person guests, and administrative duties. One common challenge is managing competing priorities while maintaining a positive and professional demeanor. Effective time management, strong communication skills, and familiarity with scheduling or office management software can help streamline tasks. Establishing clear protocols for handling difficult situations and collaborating closely with team members also ensures smooth operations and a welcoming environment for visitors.
What are the most commonly searched types of Front Desk jobs in Decatur, AL? The most popular types of Front Desk jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Professional Front Desk jobs? Cities near Decatur, AL with the most Professional Front Desk job openings:
Professional Front Desk jobs near you

Guest Services Representative - Hotel/Hospitality

Waterwalk Management LLC

Huntsville, AL • On-site

$12.50 - $15.25/hr

Full-time

Re-posted 20 days ago

Job description

Description:

Company Overview: WaterWalk Hospitality is a dynamic and rapidly growing hotel management company with a portfolio of hotels across various states, each offering unique guest experiences. WaterWalk Extended Stay by Wyndham brings an innovative approach to the extended stay hotel segment, offering both traditional extended stay suites (STAY) as well as unfurnished suite options for longer stay lengths (LIVE). We are seeking a friendly and service-oriented Guest Service Representative to join our team. This role is pivotal in delivering high-level guest service, creating a welcoming environment, and ensuring that every guest and resident feels valued from the moment they arrive. Weekend and evening availability is required based on business needs.


Job Summary: The Guest Service Representative is responsible for promoting an atmosphere that ensures proactive, friendly, and efficient service for all guests and residents. This role manages daily front desk operations including check-in, check-out, guest inquiries, and AppFolio coordination for LIVE units. The position requires strong customer service, attention to detail, and a positive attitude that reflects WaterWalk’s “YES!” culture.


Key Responsibilities:

Guest Service Excellence

  • Provide a warm welcome to all guests and residents, ensuring a positive first and last impression.
  • Deliver prompt and courteous service while addressing guest inquiries and requests.
  • Anticipate guest needs and deliver personalized, solutions-focused service.
  • Follow brand standards for Wyndham Rewards enrollment and meet monthly enrollment goals.

Front Desk Operations

  • Manage guest and resident check-in and check-out, ensuring accuracy in registration, room assignment, and payment processing.
  • Maintain complete knowledge of property features, amenities, rates, and availability.
  • Utilize Canary for digital upselling and communication tools to drive revenue opportunities.
  • Update guest profiles and information in the PMS and AppFolio to ensure accurate records.

STAY / LIVE Model Support

  • Support both hotel guests (STAY) and residents (LIVE) by providing exceptional service experiences tailored to each group’s needs.
  • For LIVE units, coordinate resident services, assist with agreement documentation, and manage AppFolio communication and maintenance requests.
  • Partner with the onsite management team to maintain a safe, organized, and community-oriented environment.

Problem Resolution

  • Take ownership of guest or resident concerns and resolve them promptly and professionally.
  • Escalate issues to the General Manager or appropriate leader when additional support is required.

Administrative & Coordination

  • Maintain accurate records of transactions, guest accounts, and resident details.
  • Handle cash and credit card transactions securely in compliance with company policy.
  • Communicate effectively with housekeeping, maintenance, and leadership teams to ensure seamless operations.
  • Keep the front desk area clean, organized, and well stocked with necessary supplies.

Laundry & Linen Care

  • Perform light laundry duties including loading and unloading washers and dryers.
  • Ensure the correct use of cleaning solutions and follow proper safety and handling procedures.
  • Fold, organize, and restock linens and towels to support daily operations.
  • Maintain cleanliness and organization in the laundry and storage areas.
  • Assist with inventory counts and notify leadership of low stock or damaged items.

Other Duties

  • Adhere to company policies, key control, and safety procedures.
  • Participate in team meetings and contribute ideas that enhance the guest experience.
  • Carry out any reasonable request made by management.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum 1 year of front desk, property management, or customer service experience required; hospitality experience preferred.
  • Excellent interpersonal and verbal communication skills.
  • Strong computer literacy with proficiency in property management systems (e.g., AppFolio, Opera, or similar).
  • Energetic, honest, ethical, and solutions oriented.
  • Ability to multitask in a fast-paced environment with professionalism and a sense of urgency.

Schedule Requirements

  • Weekend and evening shifts as needed based on operational and business demands.


Requirements:


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