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Professional Front Desk Jobs in Decatur, AL (NOW HIRING)

Medical Assistant

Madison, AL

$16 - $20.50/hr

Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine ... Opportunities for professional growth and cross-training. * Collaborative, supportive, patient ...

Medical Assistant

Athens, AL · On-site

$19 - $22/hr

Make an impact-front desk to triage At American Family Care, our Medical Assistants are the ... Opportunities for professional growth and cross-training. * Collaborative, supportive, patient ...

Medical Assistant

Madison, AL · On-site

$16 - $20.50/hr

Make an impact-front desk to triage At American Family Care, our Medical Assistants are the ... Opportunities for professional growth and cross-training. * Collaborative, supportive, patient ...

Medical Assistant

Athens, AL · On-site

$15 - $19.25/hr

Paid time off Make an impact-front desk to triage At American Family Care, our Medical Assistants ... Opportunities for professional growth and cross-training. * Collaborative, supportive, patient ...

Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls * Maintain ...

Medical Assistant

Huntsville, AL · On-site

$20 - $22/hr

Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls * Maintain ...

Medical Assistant

Huntsville, AL

$16.50 - $21.25/hr

Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls * Maintain ...

Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Free College Tuition at Point University * Competitive pay Front of House Team Member ...

Office Coordinator

Huntsville, AL · On-site

$16 - $20/hr

Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient ... Spend your days in a professional, inviting clinic and foster meaningful connections with patients.

Intentional growth and development to help you reach your professional goals * Scholarship opportunities * Free College Tuition at Point University * Competitive pay Front of House Team Member ...

Intentional growth and development to help you reach your professional goals * Scholarship ... Health benefits if interested to learn more Front of House Team Member Responsibilities: * Smile

Intentional growth and development to help you reach your professional goals * Scholarship ... Health benefits if interested to learn more Front of House Team Member Responsibilities: * Smile

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Professional Front Desk information

See Decatur, AL salary details

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How much do professional front desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for professional front desk in Decatur, AL is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Professional Front Desk, and why are they important?

To thrive as a Professional Front Desk, you need excellent organizational abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is typically required. Strong interpersonal skills, a friendly demeanor, and the ability to handle stressful situations gracefully make someone stand out in this position. These skills ensure smooth front office operations, create positive first impressions, and foster effective communication between clients and staff.

What are some common challenges faced by a Professional Front Desk staff, and how can they be managed effectively?

Professional Front Desk staff often handle a high volume of inquiries and multitask between phone calls, in-person guests, and administrative duties. One common challenge is managing competing priorities while maintaining a positive and professional demeanor. Effective time management, strong communication skills, and familiarity with scheduling or office management software can help streamline tasks. Establishing clear protocols for handling difficult situations and collaborating closely with team members also ensures smooth operations and a welcoming environment for visitors.

What are Professional Front Desk staff?

Professional Front Desk staff are employees who manage the reception area in businesses such as hotels, offices, or medical facilities. They are responsible for greeting visitors, answering phones, handling inquiries, and managing administrative duties like scheduling and record-keeping. Their role is essential in creating a positive first impression and ensuring smooth communication between clients, guests, and other staff members. Professional Front Desk staff need strong communication, organizational, and customer service skills to succeed in this role.

What is the difference between Professional Front Desk vs Receptionist?

AspectProfessional Front DeskReceptionist
CredentialsTypically requires relevant certifications or experience in customer service or administrative rolesOften requires a high school diploma; certifications are a plus
Work EnvironmentCorporate offices, hotels, healthcare facilities, professional settingsHotels, clinics, small businesses, general front desk areas
Employer & Industry UsageUsed in professional, corporate, and specialized industriesCommon in hospitality, healthcare, and small business sectors

The Professional Front Desk role generally involves more specialized customer service, administrative tasks, and often requires relevant certifications. Receptionists typically handle basic greeting, scheduling, and administrative duties in more general settings. While both roles serve as the first point of contact, the Professional Front Desk often demands a higher level of professionalism and experience.

What are the most commonly searched types of Front Desk jobs in Decatur, AL? The most popular types of Front Desk jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Professional Front Desk jobs? Cities near Decatur, AL with the most Professional Front Desk job openings:
Medical Assistant

Medical Assistant

American Family Care

Madison, AL

$16 - $20.50/hr

Full-time

Posted 2 days ago


Job description

Make an impactfront desk to triage

At American Family Care, our Medical Assistants are the heartbeat of the clinic blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether youre triaging a patient, drawing blood, or ensuring accurate insurance eligibility, youll play a key role in delivering care and ensuring our services are paid correctly.
If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

What youll do
  • Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
  • Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
  • Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

What Were Looking For
  • Completion of an accredited Medical Assistant program.
  • Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least 1+ year of experience with insurance verification and patient registration required.
  • Active BLS certification required or must be obtained within defined onboarding period.
  • Urgent care or emergency room experience highly valued.
  • EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
  • Proven venipuncture and specimen collection skills.

Additional requirements
  • Must successfully pass a drug screen and criminal background check as a condition of employment.
  • Full availability including ability to work evenings/weekends and float to nearby centers as needed.
Why Youll Love Working Here
  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Collaborative, supportive, patient-first team culture.
  • Make an impact by delivering The Right Care. Right Now.
Work environment
Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 2530 lbs; weekend/evening shifts and float coverage as needed.

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AFC is committed to pay equity and transparency. The expected pay range for this role is $XX.XX $XX.XX per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).

American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US