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Production Support Jobs in Seattle, WA (NOW HIRING)

IonQ

Production Support Engineer

Bothell, WA

$47 - $61.25/hr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

WorkNovas LLC

Mobility Production Support

Issaquah, WA · On-site

$48.50 - $63.25/hr

Mobility Production Support Issaquah WA 12+months - Responsibilities: 1. Cross-Platform Incident Coordination & Triage * Act as the central point of contact (Incident Commander) for P1/P2 production ...

IonQ

Production Support Engineer

Bothell, WA · On-site

$99K - $143K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

JLL

Capital Markets Associate, Production Support

Seattle, WA · On-site

$17 - $21.50/hr

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits ...

Cooley LLP

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Cooley

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...

Pape Machinery Inc C&F

Product Support Manager

Fife, WA · On-site

$115K - $155K/yr

As our Product Support Manager, you will be in a multi-faceted leadership role that directs and oversees the parts and service sales operations at the Pape Machinery branches in Tacoma and Montesano.

Cooley LLP

Product Support Specialist

Seattle, WA

Product Support Specialist Cooley is seeking a Product Support Specialist to join the Innovation team. Position summary: Cooley Innovation embraces a culture of customer service excellence and all ...

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All JobsProduction Support JobsProduction Support Jobs in Seattle, WA

Production Support information

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$12

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How much do production support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for production support in Seattle, WA is $39.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $61.30 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.

What are the most commonly searched types of Production Support jobs in Seattle, WA?

The most popular types of Production Support jobs in Seattle, WA are:

What are popular job titles related to Production Support jobs in Seattle, WA?

For Production Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Production Support jobs in Seattle, WA look for?

The top searched job categories for Production Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Production Support jobs?

Cities near Seattle, WA with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Seattle, WA as of August 2026, with employment types broken down into 58% Full Time, and 42% Temporary. Highlights an 100% In-person job distribution, with an average salary of $82,813 per year, or $39.8 per hour.

Production Support Engineer

Bothell, WA

IonQ
IT Services • 51 - 200 employees
Learn more about IonQexternal

$47 - $61.25/hr

Full-time

Re-posted 6 days ago

Job description

Location: This role will work onsite at our office located in Bothell, WA.
Travel: Up to 10%, domestic or international
Job ID: 1773

The Role: 

We are looking for a Production Support Engineer to join our Manufacturing and Production Team. As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems.
In this role, you will serve as a critical engineering anchor for our production floor. In this role, you will not typically be behind a desk; instead, you will be on the floor daily, supporting our production technicians as they build, integrate, and test highly complex quantum computing hardware. You will be the first line of defense for any technical blockers, deviations, or process inefficiencies, ensuring our builds remain on schedule without sacrificing IonQ's quality standards and processes.

Responsibilities:

  • Provide real-time engineering support to production technicians experiencing build, assembly, or test issues.
  • Investigate failures or components that do not fit/function as intended, triaging the NC process and determining disposition (rework, scrap, or MRB escalation).
  • Review and update assembly documentation, SOPs, and build logs when discrepancies are found on the floor.
  • Design, procure, or improve fixtures, jigs, and shop aids to make assemblies safer, faster, and more repeatable for technicians.
  • Ensure the production line has the necessary calibrated tooling, specialized equipment, and technical clarity to execute builds.
  • Act as the bridge between the production technicians and the core Design/Manufacturing Engineering teams, translating floor struggles into actionable design-for-manufacturability (DFM) feedback.
  • Initiate and document Non-Conformance Reports (NCRs), helping to track quality trends on the line.
  • Assist in onboarding and training technicians on engineering specifications and delicate handling procedures (e.g., optics, ultra-high vacuum components, or precision cabling).

Requirements:

  • Bachelor's degree in Mechanical Engineering or a related technical discipline.
  • 2+ years of experience in a hands-on production, manufacturing, or hardware development environment. 
  • Proven ability to troubleshoot hardware issues on the fly in a high-tech manufacturing setting.
  • Experience reading and interpreting complex engineering drawings, CAD models, schematics, and geometric dimensioning and tolerancing (GD&T).
  • Exceptional interpersonal skills with the ability to build trust with technicians on the floor and communicate effectively with manufacturing and design engineers.

Preferred Qualifications:

  • Experience with high-precision assemblies, optomechanical builds, fiber optics, or ultra-high vacuum (UHV) systems.
  • A history of independently resolving hardware failures with minimal supervision.
  • Experience with cleanroom environments (Class 100 to 10,000).
  • Familiarity with CAD, PLM software and ERP/MRP Systems.


The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

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