The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
The impact you'll make As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial ...
Providing expert-level technical support to customers, resolving complex technical issues related to company products or services * Handling escalated technical issues and collaborate with cross ...
Providing expert-level technical support to customers, resolving complex technical issues related to company products or services * Handling escalated technical issues and collaborate with cross ...
Providing expert-level technical support to customers, resolving complex technical issues related to company products or services * Handling escalated technical issues and collaborate with cross ...
Providing expert-level technical support to customers, resolving complex technical issues related to company products or services * Handling escalated technical issues and collaborate with cross ...
Vending Support Specialist
Portland, OR · On-site
As a Vending Support Specialist , you'll play a critical role in keeping our customers' operations ... Maintain accurate customer and product information in our database * Partner with sales and ...
Vending Support Specialist
Portland, OR · On-site
As a Vending Support Specialist , you'll play a critical role in keeping our customers' operations ... Maintain accurate customer and product information in our database * Partner with sales and ...
Provide general warehouse and production support as needed What We're Looking For * At least 6 months of recent forklift experience (reach truck experience preferred) * At least 6 months of ...
Provide general warehouse and production support as needed What We're Looking For * At least 6 months of recent forklift experience (reach truck experience preferred) * At least 6 months of ...
Product Support Specialist (Autodesk Fusion, CAM, CNC) in Portland OR. Hybrid Role
Portland, OR · On-site
Product Support Specialist Location: Portland OR. Hybrid Role Hybrid Role based in Portland OR (PST time zone). Must be high level proficient with Autodesk Fusion Software 3 must haves: high level ...
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Product Support Specialist (Autodesk Fusion, CAM, CNC) in Portland OR. Hybrid Role
Portland, OR · On-site
Product Support Specialist Location: Portland OR. Hybrid Role Hybrid Role based in Portland OR (PST time zone). Must be high level proficient with Autodesk Fusion Software 3 must haves: high level ...
Technical Product Support Engineer III (E3 Sr)
Portland, OR · On-site
$96K - $132K/yr
The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include: * Solves complex ...
Technical Product Support Engineer III (E3 Sr)
Portland, OR · On-site
$96K - $132K/yr
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Technical Product Support Engineer III (E3 Sr)
Portland, OR · On-site
$96K - $132K/yr
The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include: * Solves complex ...
Technical Product Support Engineer III (E3 Sr)
Portland, OR · On-site
$96K - $132K/yr
The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include: * Solves complex ...
Trimming Support - Portland, OR
$16 - $19/hr
Maintain production goals while ensuring premium product quality. Production Support * Assist with bucking, de-stemming, weighing, and preparing flower for packaging. * Support post-harvest ...
New
Quick apply
Trimming Support - Portland, OR
$16 - $19/hr
Maintain production goals while ensuring premium product quality. Production Support * Assist with bucking, de-stemming, weighing, and preparing flower for packaging. * Support post-harvest ...
New
Customer Service SAP Business Analyst
$54 - $72.50/hr
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Customer Service SAP Business Analyst
$54 - $72.50/hr
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Temporary Producer
Portland, OR · On-site
$41 - $58/hr
Drive Pre-Production Support: Review and logistically contribute to project briefs, develop holistic workback schedules, and create campaign deliverables lists. You will escalate budget or scope ...
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Temporary Producer
Portland, OR · On-site
$41 - $58/hr
Drive Pre-Production Support: Review and logistically contribute to project briefs, develop holistic workback schedules, and create campaign deliverables lists. You will escalate budget or scope ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
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Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
$96K - $132K/yr
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who ...
Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, OR · On-site
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Production Test Technician 2
Beaverton, OR · On-site
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Test Technician 2
Beaverton, OR · On-site
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Test Technician 2
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Test Technician 2
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Test Technician 2
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Test Technician 2
$18.80 - $24.68/hr
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Beaverton, OR · On-site
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Beaverton, OR · On-site
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Production Test Technician 2
Beaverton, OR · On-site
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Test Technician 2
Beaverton, OR · On-site
$18.80 - $24.68/hr
Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are Sunday ...
Production Manager
Portland, OR · On-site
$38 - $42/hr
Support training and cross-training to improve coverage and flexibility within Build and across all ... Work Environment Axiom Custom Products operates in a dynamic environment that adapts to the ...
Quick apply
Production Manager
Portland, OR · On-site
$38 - $42/hr
Support training and cross-training to improve coverage and flexibility within Build and across all ... Work Environment Axiom Custom Products operates in a dynamic environment that adapts to the ...
Production Manager
Portland, OR · On-site
$38 - $42/hr
Support training and cross-training to improve coverage and flexibility within Build and across all ... Work Environment Axiom Custom Products operates in a dynamic environment that adapts to the ...
Production Manager
Portland, OR · On-site
$38 - $42/hr
Support training and cross-training to improve coverage and flexibility within Build and across all ... Work Environment Axiom Custom Products operates in a dynamic environment that adapts to the ...
Production Support information
See Portland, OR salary details
$11.47 - $16.87
14% of jobs
$18.99 is the 25th percentile. Wages below this are outliers.
$16.87 - $22.27
29% of jobs
The median wage is $26.47 / hr.
$22.27 - $27.67
9% of jobs
$27.67 - $33.07
5% of jobs
$33.07 - $38.47
3% of jobs
$38.47 - $43.87
5% of jobs
$43.87 - $49.27
4% of jobs
$53.77 is the 75th percentile. Wages above this are outliers.
$49.27 - $54.67
6% of jobs
$54.67 - $60.07
7% of jobs
$60.07 - $65.47
6% of jobs
$65.47 - $70.87
10% of jobs
$11
$37
$70
How much do production support jobs pay per hour?
What is a production support?
What are common challenges in production support, and how can they be managed?
What skills and qualifications are needed for production support?
Is production support a stressful job?
What is the difference between Production Support vs Application Support?
| Aspect | Production Support | Application Support |
|---|---|---|
| Primary Focus | Maintaining and resolving issues in live production environments | Supporting and troubleshooting software applications, often in testing or pre-production stages |
| Work Environment | Real-time, live systems with high availability requirements | Development, testing, and staging environments |
| Common Certifications | ITIL, ServiceNow certifications | Application-specific certifications (e.g., Oracle, SAP) |
| Employer Usage | Financial institutions, telecoms, large enterprises | Software vendors, IT consulting firms, enterprise IT teams |
Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.
What is a production support worker?

Full-time
Re-posted 27 days ago
Lam Research rating
8.7
Based on 45 frontline employees who took The Breakroom Quiz
55th of 487 rated machine equipment manufacturers
Job description
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you'll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers
What you'll do
- GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.
- Lam Electrofill experience is preferred.
- Work can take place at Lam facilities or in the field and can include travel with short notice (24-hour turnaround) ~25% - 30% Travel worldwide is a requirement of this position.
Who we're looking for
- Minimum of 5 years of related experience in product or systems engineering with a bachelor's degree in mechanical engineering, Electrical and Electronics Engineering or a related field.
- Of the required experience, minimum of 5 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
- Excellent written/verbal communication, fluent in English, and strong presentation skills.
- Capable of structured problem solving (preferably using 8D methodology).
- Teamwork and ability to establish successful relationships in a multicultural environment with external and internal customers.
- Service orientated and ability to work in a matrix environment
Preferred qualifications
- Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
What Lam Research employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About Lam Research
Sourced by ZipRecruiter
Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Fremont, CA, US
Year founded
1980