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Product Service Coordinator Jobs (NOW HIRING)

Croft Production Systems

Service Coordinator

Needville, TX · On-site

$17 - $21.50/hr

Role in Organization A Service Coordinator is responsible for improving customer satisfaction, enhancing team productivity, and implementing strategies that support organizational growth and ...

Laborde Products, LLC

Service Coordinator

Covington, LA · On-site

$17 - $21.50/hr

With over 25 years of dedicated service, Laborde Products stands at the forefront of marine engine ... The Service Coordinator promotes customer experience through the coordination of the daily ...

Global Channel Management

Service Coordinator

Taunton, MA · On-site

$20.25 - $25.75/hr

Service Coordinator Taunton, MA, United States $ 24.00 - 25.00 (US Dollar) Or refer someone Job ... tech productivity. Create work orders, providing status to customer and following up with ...

CJ Charles Jewelers

Service Coordinator

La Jolla, CA · On-site

$21 - $26.50/hr

You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service ...

CJ Charles Jewelers

Service Coordinator

La Jolla, CA · On-site

$18 - $25/hr

You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service ...

Xpel

Service Coordinator

Dallas, TX · On-site

$19.50 - $24.75/hr

Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services * Responsible for the training and development of Service Coordinators and creating and updating ...

XPEL

Service Coordinator

Dallas, TX · On-site

$19.50 - $24.75/hr

Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services * Responsible for the training and development of Service Coordinators and creating and updating ...

CJ Charles Jewelers

Service Coordinator

La Jolla, CA · On-site

$18 - $25/hr

You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service ...

XPEL, Inc.

Service Coordinator

Dallas, TX · On-site

$19.50 - $24.75/hr

Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services * Responsible for the training and development of Service Coordinators and creating and updating ...

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Product Service Coordinator information

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How much do product service coordinator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for product service coordinator in the United States is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is a product service coordinator?

Product Service Coordinators are professionals responsible for ensuring that products and services are delivered to customers efficiently and meet quality standards. They act as a bridge between various departments such as sales, customer service, and technical teams to coordinate and resolve service issues. Their duties often include managing service schedules, handling customer inquiries, processing warranties or returns, and maintaining records. Strong communication, organizational, and problem-solving skills are essential for this role.

How does a product service coordinator typically interact with other departments to resolve customer issues?

As a Product Service Coordinator, you’ll frequently collaborate with teams such as sales, technical support, and logistics to address and resolve customer issues efficiently. This role requires strong communication skills, as you'll be the point of contact between customers and internal teams to ensure service requests are handled promptly. You'll also be responsible for tracking the progress of service tickets and providing updates to both customers and colleagues, fostering a collaborative and solution-oriented work environment.

What are the key skills and qualifications needed to thrive as a product service coordinator, and why are they important?

To thrive as a Product Service Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or supply chain management, often supported by a relevant degree or equivalent work experience. Familiarity with CRM software, inventory management systems, and order processing tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in managing client expectations and coordinating between departments. These skills ensure efficient service delivery, high customer satisfaction, and smooth operational workflows.

What is the difference between Product Service Coordinator vs Customer Service Representative?

AspectProduct Service CoordinatorCustomer Service Representative
CredentialsTypically requires technical knowledge, certifications in product management or related fieldsUsually requires high school diploma or equivalent, customer service training
Work EnvironmentOffice setting, often in manufacturing, tech, or industrial sectorsCall centers, retail, or service centers
Employer & IndustryManufacturing, technology, industrial sectorsRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding roles in product support, technical coordinationCustomer interaction, service resolution

The Product Service Coordinator focuses on managing product-related services, technical support, and coordination within industries like manufacturing or tech. In contrast, Customer Service Representatives primarily handle customer inquiries and support in retail or service sectors. While both roles involve client interaction, the Product Service Coordinator requires more technical knowledge and coordination skills related to products.

What cities are hiring for Product Service Coordinator jobs?

Cities with the most Product Service Coordinator job openings:

What are the most commonly searched types of Product Service jobs?

The most popular types of Product Service jobs are:

What states have the most Product Service Coordinator jobs?

States with the most job openings for Product Service Coordinator jobs include:

What are popular job titles related to Product Service Coordinator jobs?

For Product Service Coordinator jobs, the most frequently searched job titles are:

Product Service Coordinator jobs near you

Service Coordinator

Needville, TX • On-site

Croft Production Systems
11 - 50 employees
Learn more about Croft Production Systemsexternal

$17 - $21.50/hr

Full-time

Re-posted 21 days ago

Job description

The Service Coordinator plays a critical role in the organization by ensuring that services are delivered efficiently, consistently, and in alignment with customer expectations and business goals. A strong Service Coordinator is the operational backbone of a service department. They bridge communication between customers, technicians, vendors, operations, and management while keeping work organized, profitable, and on schedule.


Key Responsibilities

  • Schedule technicians for service calls, startups, PMs, and emergency work
  • Optimize routes and technician utilization
  • Prioritize urgent customer issues
  • Coordinate manpower, travel, and equipment needs
  • Serve as the primary point of contact for customers
  • Provide status updates and ETAs
  • Ensure customer satisfaction after work completion
  • Verify job scope, labor hours, and materials
  • Ensure technicians complete required documentation
  • Close out service tickets accurately and promptly
  • Track open vs. completed work orders
  • Coordinate parts ordering and delivery
  • Communicate parts availability to technicians and customers
  • Assist with inventory accuracy and replenishment
  • Ensure required safety documentation is current
  • Coordinate training records and certifications
  • Verify compliance with customer site requirements

Qualifications

  • Be able to operate teams remotely in multiple locations
  • CRM software proficiency
  • Microsoft Excel and reporting
  • Understanding of field service operations
  • Must have knowledge inFederalMotorCarrier Safety Regulations and DOT compliance to perform proper audits on company vehicle transportation.
  • Ability and background experience to schedule strategic routes for staff.
  • Must have experience inorganizingroutesfor optimization and troubleshooting dispatch.


Role in Organization

A Service Coordinator is responsible for improving customer satisfaction, enhancing team productivity, and implementing strategies that support organizational growth and operational excellence. Through effective orgnaization, communication, and problem-solving skills, the Service coordiantor helps build strong client relationships, promotes a positive work environment, and contributes significantly to the overall success and reputation of the organization.

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