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Product Information Support Jobs (NOW HIRING)

COMSOL

Product Information Engineer

Burlington, MA · On-site

You will also coordinate and support other colleagues to transform their knowledge into digital training materials for our users. As part of the Product Information team, you will collaborate closely ...

Socket.dev

Product Documentation Specialist

Norman, OK · On-site

Maintain supporting test reports and other compliance‑related technical records. * Ensure new product test data and updated testing information are incorporated into controlled product files ...

New

Weg

Product Management Support Specialist

Duluth, GA · On-site

The position is well suited for an individual who enjoys working across multiple functions, managing product information, supporting commercial decisions, and helping customers and internal teams ...

WSA Americas

Sales Support Coordinator

Iselin, NJ · On-site

$20.75 - $28.25/hr

... product information. - Support on-boarding of new customers. REQUIREMENTS: * Experience: Typically 1 to 3 years of experience in an entry-level sales, administrative support, or customer-facing role ...

Addison Group

Product Support Specialist

Allen, TX · On-site

$22 - $25/hr

Monitor inventory availability and production information to provide accurate delivery expectations ... Support ongoing team coverage through cross-functional training and collaboration with colleagues.

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Infographic showing various Product Information Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,236 per year, or $20.3 per hour.

Product Information Engineer

Burlington, MA • On-site

COMSOL
Software Development • 51 - 200 employees
Learn more about COMSOLexternal

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

COMSOL, Inc. is seeking an engineer to join the Product Information team onsite in Burlington, MA.
Job Description
As a Product Information Engineer, you will work directly with our COMSOL Multiphysics® platform product, which is used in all fields of engineering, manufacturing, and scientific research to simulate designs, devices, and processes. You will also work with its many add-on modules, which provide specialized functionality for electromagnetics, structural mechanics, acoustics, fluid flow, heat transfer, and chemical engineering.
In this role, you will enable our users to better leverage the software's features and capabilities by proactively creating clear and effective written and video materials, primarily for the COMSOL Learning Center. This role centers on continuously expanding your own knowledge of the software and effectively disseminating it, while also collaborating with application engineers, product specialists, and other technical experts. You will start by producing technical articles and tutorial videos to build a foundational understanding of the software, eventually growing into more expansive projects based on your skills and interests. You will also coordinate and support other colleagues to transform their knowledge into digital training materials for our users.
As part of the Product Information team, you will collaborate closely with other teams and departments, bridging product development, marketing, and sales through clear technical communication. You will work to both support and advocate for the use of the resources our team develops. You will also work to enhance our end-users' knowledge of our digital training. The cross-functional nature of this role offers the opportunity to build strong relationships across teams and departments to deliver exceptional digital training resources, which support the adoption of COMSOL Multiphysics worldwide.
This is an in-office position.
Applicants must submit a résumé to be considered.
Responsibilities
  • Work in the COMSOL Multiphysics software and write and record content on how to use it
  • Continuously expand your knowledge of the software and its workflows to help foster product adoption among users
  • Aid in coordinating content projects related to the platform product as well as various add-on products
  • Aid in coordinating digital training efforts
  • Learn and become proficient with the authoring tools, publishing platforms, and processes used to create, review, and deliver digital learning resources
  • Outline, record, and support the production of marketing and tutorial videos
  • Review highly technical content for a broader audience
  • Serve as a resource for internal teams by sharing knowledge about the software and its capabilities

Minimum Qualifications
  • B.S. in an engineering field
  • Ability to communicate complex topics between technical and nontechnical parties
  • Excellent interpersonal skills
  • Strong attention to detail and ability to manage priorities
  • Exceptional organizational skills and ability to multitask
  • Current eligibility to work in the U.S.; no sponsorship for employment-based visas will be offered for this position, F-1 visa holders not accepted

Helpful Qualifications
  • M.S. in an engineering field
  • Experience with CAD or CAE software, namely COMSOL Multiphysics
  • Experience with project management
  • 1-3 years of professional experience working cross-functionally with product development, sales, and marketing teams
  • A well-rounded skillset with marketing and sales acumen
  • Multidisciplinary technical aptitude beyond a core engineering discipline
  • Interest or experience with technical writing
  • Interest or experience with video production/editing

About COMSOL
COMSOL is the leading innovator of multiphysics simulation software for research and development (R&D). Our products are continuously pushing the boundaries of computer-aided engineering (CAE), so that our customers can solve challenging science and engineering problems and develop better products, faster.
The COMSOL product family enables our end users to solve even the most sophisticated science and engineering problems, thanks to our intuitive and flexible graphical user interface. We create the tools that drive new breakthroughs in physics and engineering - and we love what we do.
Working at COMSOL
The Burlington, MA, location has offices instead of cubicles or an open-floor plan, and is spacious, bright, and comfortable. Our kitchens are always stocked with fresh fruit and coffee. Employees enjoy a casual dress code, relaxed atmosphere, and free gym access. Our office is in an easy-to-find central location and we are within walking distance of many restaurants and the Burlington Mall.
The COMSOL Group is a fast-growing, high-tech engineering software company that was founded in Stockholm, Sweden, in 1986 and has grown to include 16 offices and a distributor network throughout the world.
At COMSOL, Inc. we offer our employees:
  • Compensation commensurate with skills and experience.
  • Health and 401(k) plans with a company match and other benefits.
  • Generous vacation time.
  • A spacious, bright, and comfortable office with private workspaces.
  • A surrounding office park with onsite restaurants, hotels, bars, and a free fitness center with workout classes (www.districtburlington.com)

COMSOL is an Affirmative Action/Equal Opportunity Employer.
Salary range: $65k-80k

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