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Processor Manager Jobs in Reston, VA (NOW HIRING)

Capital One

Principal Process Manager

Mclean, VA · On-site

Principal Process Manager As a Principal Process Manager in the Centralized Team, you will be working with the Agency Finance Deal Teams and Centralized offshore teams to support loan Originations ...

Capital One

Associate, Process Manager

Mclean, VA · On-site

Identify, investigate, and resolve billing anomalies, interchange downgrades, chargeback fees, and unexpected network penalties alongside processor account managers. * Financial Reporting & Analytics:

Mission Lane

Model Process Manager

Mclean, VA

$81K - $95K/yr

The Model Process Manager owns that process: mapping it, creating consistency across verticals, and driving the improvements that let Mission Lane build and deliver at the pace our customers ...

Posted today

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All JobsProcessor JobsProcessor Manager JobsProcessor Manager Jobs in Reston, VA

Processor Manager information

See Reston, VA salary details

$46.3K

$93.6K

$151.4K

How much do processor manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for processor manager in Reston, VA is $93,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $130,000.00 per year, depending on experience, location, and employer.

What is a processor manager?

A Processor Manager is a professional responsible for overseeing and coordinating the activities of processors in an organization, often within industries like finance, manufacturing, or technology. They manage workflow, ensure compliance with company policies, and strive for efficiency in the processing operations. Processor Managers also train staff, monitor performance, implement process improvements, and troubleshoot issues that may arise during the processing cycle. Their goal is to ensure that all processing tasks are completed accurately, timely, and in accordance with quality standards.

What are the key skills and qualifications needed to thrive as a processor manager?

To thrive as a Processor Manager, you need strong leadership abilities, process optimization expertise, and experience in operations management, often supported by a degree in business, supply chain, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow automation tools, and quality management certifications like Six Sigma is highly valuable. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These competencies are crucial for streamlining operations, ensuring efficiency, and leading teams to achieve organizational goals.

What are some common challenges faced by processor managers, and how can they effectively address them?

Processor Managers often encounter challenges such as balancing workload distribution among team members, meeting tight production deadlines, and ensuring quality control across all processing tasks. Effective communication and strong organizational skills are key to addressing these issues. By implementing clear processes, providing regular feedback, and leveraging workflow management tools, Processor Managers can improve team efficiency and maintain high standards of output.

What is the difference between Processor Manager vs Processing Supervisor?

AspectProcessor ManagerProcessing Supervisor
CredentialsTypically requires a bachelor's degree in business, operations, or related fieldOften requires similar education, with some roles preferring supervisory or leadership certifications
Work EnvironmentManages processing departments in banks, manufacturing, or logistics companiesOversees processing teams in similar industries, focusing on workflow and quality control
Employer & Industry UsageCommon in banking, finance, manufacturing, and logistics sectorsUsed interchangeably in industries like banking, manufacturing, and supply chain management

The Processor Manager and Processing Supervisor roles share similar credentials and work environments, often overlapping in industries such as banking and manufacturing. The Processor Manager typically has broader responsibilities, including strategic planning and department oversight, while the Processing Supervisor focuses more on daily operations and team management. Both roles are essential for ensuring efficient processing workflows within organizations.

What are the most commonly searched types of Processor jobs in Reston, VA?

The most popular types of Processor jobs in Reston, VA are:

What cities near Reston, VA are hiring for Processor Manager jobs?

Cities near Reston, VA with the most Processor Manager job openings:

Processor Manager jobs near you

Manager, Process Management (Network Documentation)

Mclean, VA • On-site

Capital One
Funds, Trusts and Financial Programs • 10K+ employees
Learn more about Capital Oneexternal

Full-time

Posted 22 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

Job description

Manager, Process Management (Network Documentation)

Overview:

At Capital One, Process Management is a critical driver of our digital transformation and enterprise scale. It's a forward-thinking discipline focused on eliminating operational friction, optimizing complex systems, and elevating execution to an art form. We empower our Process Managers to challenge legacy ways of working, integrate cutting-edge tools, and build resilient, scalable workflows that propel our teams-and our business-forward. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As a Manager of Process Management on our Transaction Processing Network Documentation team, you will deliver flawlessly executed processes that improve business efficiency and drive results. Our team bridges technical teams, stakeholders, and users to ensure products are welldocumented, efficient, and fully supported.

In this role, you will serve as a custodian of knowledge, blending technical writing, business analysis, subject matter expertise, and process management. You will be an integral part of our documentation strategy, guiding the evolution from legacy ecosystems to modernized, streamlined workflows. Serving as a subject matter expert (SME) and primary point of contact for documentation impact initiatives, you will execute documentation enhancements, integrate cutting-edge tools (including AI and automation), and ensure continuous audit readiness.

General Responsibilites:

Content Management & Technical Writing: Author, maintain, and publish high-quality technical specifications, supplemental guides, and user-friendly documentation for both technical and non-technical audiences. Serve as a Subject Matter Expert (SME) for the products and services covered in the documentation, ensuring technical accuracy, clarity, and integrity for consumers.

Process Optimization & AI Automation: Analyze stakeholder requirements, perform gap analyses, and redesign crossfunctional workflows to improve documentation clarity, usability, and speed-tomarket. Drive continuous process improvement by identifying opportunities for workflow automation and AI integration throughout the documentation lifecycle.

Governance, Compliance & Risk Management: Partner with Global Product Network stakeholders to manage document lifecycles, including version control, structured review cycles, and strict adherence to Enterprise/GPN risk standards. Maintain a "well-managed" documentation ecosystem, reducing operational risk and ensuring continuous audit readiness.

Stakeholder Management & Influence: Engage and influence internal/external stakeholders, technical leads, and senior leadership through clear written and verbal communication. Lead by example-utilizing influence and collaborative partnerships to bring cross-functional teams together to deliver impactful results.

Mentorship & Team Enablement: Lead knowledge-sharing sessions and contribute to team standard operating procedures, desk procedures, and best practices.

Basic Qualifications:

Bachelor's Degree or Military experience

At least 2 years of experience in Process Management

At least 2 years of experience working in a cross-functional environment managing stakeholder expectations

At least 1 year of hands-on experience using technical formatting, authoring, or publishing tools

Preferred Qualifications:

Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science, or Information Systems x

Lean, Six Sigma, BPM, or Agile certification

5+ years of experience in Process Management or Project Management

Experience working in the Financial Services, FinTech, or Payment Network industry

Experience working in an Agile environment and leveraging modern documentation framework workflows

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $134,400 - $153,300 for Manager, Process Management


Richmond, VA: $122,100 - $139,400 for Manager, Process Management


Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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