Process Optimization Remote Jobs in West Virginia

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Agile Methodology, Business Analysis, Project Management

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Senior Business Process Analyst (Agile Delivery and Project Tracking)

Job Responsibilities

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Senior Business Process Analyst joining our team to support our customer activities in Washington, DC. This position can be worked Remote.

At GDIT, people are our differentiator. This role places strong emphasis on project management, project tracking, delivery coordination, and Agile execution. The ideal candidate combines business analysis expertise with hands-on project oversight, ensuring initiatives remain on schedule, risks are managed, and cross-functional teams deliver high-quality solutions effectively. The candidate should be experienced in Agile methodologies; requirements gathering; user story creation; sprint management, and using Jira, Confluence, and AI tools to track, visualize, and communicate project progress.

Key Responsibilities

Project Management & Tracking

• Lead day-to-day project management activities, including schedule development, milestone tracking, dependency management, and risk/issue mitigation.
• Maintain and manage project plans, dashboards, status reports, and delivery roadmaps to ensure transparency across stakeholders.
• Track progress across multiple Scrum and Kanban teams using Jira, ensuring alignment between planned work, in-flight activities, and delivery commitments.
• Ensure timely follow-up on action items, deliverables, blockers, and stakeholder requests through disciplined project tracking routines.
• Establish repeatable project workflows and documentation standards to strengthen governance and operational consistency.

Agile Management & Facilitation

• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, reviews, and retrospectives.
• Support cross-functional teams by removing impediments, improving communication flow, and ensuring alignment to sprint goals.
• Monitor sprint health metrics (velocity, burndown, capacity, flow) and proactively address risks impacting delivery.
• Manage Jira workflows, boards, tasks, and queries to support project transparency and operational efficiency.

Business Analysis & Process Optimization

• Collaborate with stakeholders to elicit, document, and validate business and functional requirements, translating them into user stories and acceptance criteria.
• Document end-to-end processes and identify areas for optimization, automation, or reengineering to improve operational efficiency.
• Partner with SMEs, technical teams, analysts, and operations staff to ensure requirements are understood and delivered correctly.
• Maintain structured documentation and linked artifacts in Confluence to ensure traceability across requirements, development, and reporting.

Tools & Technology

• Use Jira and Confluence extensively for project planning, tracking, reporting, and documentation.
• Leverage AI tools for project tracking, workflow automation, documentation updates, and multi-project coordination.

Required Qualifications

• Bachelor's degree or equivalent combination of experience.
• 3+ years of project management, business analysis, or Agile delivery experience.
• Proven experience tracking projects, managing schedules, writing requirements, and developing user stories.
• Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation.
• US citizenship

Preferred Qualifications:

• Familiarity with refugee and immigrant population or other social programs.
• Understanding of ITIL or other process improvement frameworks.
• Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.

WHAT GDIT CAN OFFER YOU:

• Full-flex work week
• 401K with company match
• Internal mobility team dedicated to helping you own your career
• Collaborative teams of highly motivated critical thinkers and innovators

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans