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Process Optimization Manager Jobs in Pembroke, MA

Primark

Workforce Optimization Manager

Boston, MA · On-site

Company Description USA - Workforce Optimization Manager Boston Based 3 days a week The Retail ... Understand the country's individual scheduling rules and processes, identifying solutions to ...

Primark

Workforce Optimization Manager

Boston, MA · On-site

Company Description USA - Workforce Optimization Manager Boston Based 3 days a week The Retail ... Understand the country's individual scheduling rules and processes, identifying solutions to ...

Amrize

Senior Process Engineer

Rockland, MA · On-site

$110K - $143K/yr

Manage multiple projects simultaneously, providing regular status updates to stakeholders. Process Optimization & Plant Support: * Analyze production data, workflows, and processes to identify ...

Amrize

Senior Process Engineer

Rockland, MA

$110K - $143K/yr

Manage multiple projects simultaneously, providing regular status updates to stakeholders. Process Optimization & Plant Support: * Analyze production data, workflows, and processes to identify ...

Michael Page USA

Senior Process Engineer

Rockland, MA · On-site

$110K - $143K/yr

The Senior Process Engineer will lead process development, optimisation, and continuous improvement ... This position combines hands-on engineering expertise, project management, and new product ...

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Process Optimization Manager information

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$35.3K

$105.7K

$173K

How much do process optimization manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for process optimization manager in Pembroke, MA is $105,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $134,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process optimization manager?

To thrive as a Process Optimization Manager, you need expertise in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving skills, and a relevant degree in engineering, business, or operations management. Familiarity with data analysis tools (like Excel, Minitab, or Tableau) and relevant certifications (such as Six Sigma Green or Black Belt) are typically expected. Strong communication, leadership, and change management abilities help drive cross-functional collaboration and gain buy-in for process changes. These skills and qualities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What does a process optimization manager do?

A process optimization manager analyzes and improves business processes to increase efficiency, reduce costs, and enhance quality. They use tools like data analysis, workflow mapping, and lean or Six Sigma methodologies to identify areas for improvement and implement solutions, often collaborating with cross-functional teams. Strong analytical skills and knowledge of process improvement techniques are essential for this role.

What is a process optimization manager?

Process Optimization Managers are professionals who analyze, improve, and streamline business processes to increase efficiency, reduce costs, and enhance overall organizational performance. They use data-driven approaches to identify bottlenecks and implement best practices or new technologies. Their role often involves collaborating with various departments, managing change initiatives, and ensuring continuous improvement across operations. Strong analytical, project management, and communication skills are essential for success in this position.

What are some common challenges process optimization managers face when implementing new process improvements?

Process Optimization Managers often encounter resistance to change from team members who are accustomed to established workflows. Balancing stakeholder expectations while ensuring that improvements align with organizational goals can be challenging. Additionally, gathering and analyzing accurate data to identify bottlenecks requires strong collaboration with cross-functional teams. Successfully navigating these challenges involves clear communication, fostering a culture of continuous improvement, and providing adequate training and support during transitions.
What cities near Pembroke, MA are hiring for Process Optimization Manager jobs? Cities near Pembroke, MA with the most Process Optimization Manager job openings:
Process Optimization Manager jobs near you

Workforce Optimization Manager

Primark

Boston, MA • On-site

Full-time

Re-posted 12 days ago

Primark rating

7.1

Company rating: 7.1 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

16th of 104 rated fashion retailers

Job description

Company Description
USA - Workforce Optimization Manager
Boston Based 3 days a week
The Retail Workforce Optimization Manager will work as part of the US Retail Operations Team and matrixed with the wider labor planning team, who are responsible for the deployment and utilization of labor across Primark stores in the United States. The purpose of this role is to work closely with the US Retail Leadership Team to optimize and evolve our capability in labor planning and embed best practice for forecasting and scheduling in our Workforce Management System. The role will be a subject matter expert on Workforce Management for the market and will work with the most senior stakeholders in Retail to optimize the largest budget in Primark. The role will be responsible for identifying opportunities to deploy labor hours in a more meaningful way, ensuring better outcomes for customers by placing the right people, in the right place, at the right time, working on the right tasks.
Job Description
What You'll Do
  • Utilize UKG Workforce Management System to optimize scheduling and ensure labor hours are prioritized toward high-value, customer-facing tasks.
  • Maintain and configure all UKG system parameters, ensuring accuracy and consistency across all stores.
  • Support the country in its correct use of UKG, ensuring appropriate configuration and resolving store-specific rostering, scheduling, and payroll-closing issues.
  • Act as the primary business partner to the SVP, Retail and the Heads of Sales on workforce planning topics.
  • Work with the central (Dublin-based) labor planning team to continuously refine and optimize the labor model, identifying productivity improvements and shifting hours away from low-value tasks.
  • Monitor and analyze the "shape of day" to assess how labor hours are distributed across key trading periods and provide regular reporting on required adjustments.
  • Understand the country's individual scheduling rules and processes, identifying solutions to optimize our objective of having the "right person, right place, right task" within the country rule set.
  • Provide detailed quarterly alignment updates, assessing how well stores align to recommended labor deployment and identifying improvement actions.
  • Support the delivery of key projects that impact store processes and associated labor to ensure stores can understand and plan for the impact of changes to ways of working.
  • Prepare and deliver senior-level presentations and progress updates to retail leaders, translating insights into actionable recommendations.
  • Identify when region-level, area-level, or store-level interventions are required, and prepare detailed breakdowns, content, and business cases to support approval, in conjunction with commercial finance business partners.
  • Leverage hands-on retail leadership experience to guide pragmatic productivity improvements at store level.
  • Demonstrate an independence of thought and approach allowing you to use the data available to challenge, where appropriate, the retail leaders to take the required actions to improve optimal spending of the labor budget.

What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
Qualifications
What You'll Bring
  • Minimum 4 year's experience in a similar role within a retail organization, previous store manager experience is a plus
  • Strong understanding of in-store retail processes across all aspects of store operations.
  • Detailed understanding of current store labor planning processes from forecasting, scheduling, and in-day deployment and management of labor.
  • Effective project management skills with the ability to juggle competing priorities and timelines.
  • Strong communication and stakeholder engagement abilities across multiple levels and functions.
  • Analytical mindset with the ability to assess risks and impacts quickly and make informed decisions.
  • Comfortable working in ambiguity with the ability to drive clarity and momentum.
  • Flexibility to travel when required.

Personal Attributes:
  • Highly organized and proactive with strong planning and coordination skills.
  • Collaborative, approachable, and able to build trust with cross-functional teams.
  • Confident in decision-making and able to represent retail priorities in a complex program environment.
  • Diplomatic and resilient, able to push back constructively and manage conflict where required.
  • Strong sense of ownership and accountability for delivering results.
  • Culturally aware and respectful of different working environments and practices.

Additional Information
Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging.
We encourage all our people to grow, learn, and develop, and we can't wait to see how you'll positively impact colleagues in this role.
The pay range for this role is: $121,840 - $150,000
Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey!
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

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