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Process Optimization Manager Jobs in Palmdale, CA

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Process Optimization Manager information

See Palmdale, CA salary details

$36.3K

$108.7K

$178K

How much do process optimization manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for process optimization manager in Palmdale, CA is $108,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $138,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process optimization manager?

To thrive as a Process Optimization Manager, you need expertise in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving skills, and a relevant degree in engineering, business, or operations management. Familiarity with data analysis tools (like Excel, Minitab, or Tableau) and relevant certifications (such as Six Sigma Green or Black Belt) are typically expected. Strong communication, leadership, and change management abilities help drive cross-functional collaboration and gain buy-in for process changes. These skills and qualities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What does a process optimization manager do?

A process optimization manager analyzes and improves business processes to increase efficiency, reduce costs, and enhance quality. They use tools like data analysis, workflow mapping, and lean or Six Sigma methodologies to identify areas for improvement and implement solutions, often collaborating with cross-functional teams. Strong analytical skills and knowledge of process improvement techniques are essential for this role.

What is a process optimization manager?

Process Optimization Managers are professionals who analyze, improve, and streamline business processes to increase efficiency, reduce costs, and enhance overall organizational performance. They use data-driven approaches to identify bottlenecks and implement best practices or new technologies. Their role often involves collaborating with various departments, managing change initiatives, and ensuring continuous improvement across operations. Strong analytical, project management, and communication skills are essential for success in this position.

What are some common challenges process optimization managers face when implementing new process improvements?

Process Optimization Managers often encounter resistance to change from team members who are accustomed to established workflows. Balancing stakeholder expectations while ensuring that improvements align with organizational goals can be challenging. Additionally, gathering and analyzing accurate data to identify bottlenecks requires strong collaboration with cross-functional teams. Successfully navigating these challenges involves clear communication, fostering a culture of continuous improvement, and providing adequate training and support during transitions.
What cities near Palmdale, CA are hiring for Process Optimization Manager jobs? Cities near Palmdale, CA with the most Process Optimization Manager job openings:
Infographic showing various Process Optimization Manager job openings in Palmdale, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $108,741 per year, or $52.3 per hour.

Manager, Process Improvement & Business Optimization-Hybrid

Logix Federal Credit Union

Valencia, CA • On-site

$112K - $175K/yr

Full-time

Re-posted 10 days ago


Logix Federal Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Overview
In partnership with business, operations, and technology leaders, the Manager, Process Improvement & Business Optimization develops and leads a portfolio of initiatives designed to simplify work, improve end-to-end processes, and enhance employee and member experiences. The role identifies, prioritizes, and advances opportunities to improve workflows, reduce friction, strengthen controls, and deliver measurable gains in efficiency, quality, speed, and service through process improvement, operational excellence, and practical solution design.
This role partners across business units, technology, Human Resources, and governance groups to deliver scalable improvements using process redesign, automation, and emerging technologies such as robotic process automation, UiPath, AI, and related tools, where appropriate. The Manager translates business needs into practical solutions, supports adoption and sustainment, and helps build a culture of continuous improvement that advances enterprise priorities and improves outcomes for members and employees.
Responsibilities
  • Lead, coach, and develop a team responsible for process improvement, workflow optimization, internal service enhancement, and business optimization initiatives.
  • Establish team priorities, intake processes, and delivery plans aligned to the highest-value opportunities and enterprise objectives.
  • Identify, assess, and prioritize process improvement opportunities across business functions using data, employee feedback, stakeholder input, and operational performance indicators.
  • Lead end-to-end improvement initiatives, including discovery, current-state assessment, root cause analysis, future-state design, implementation planning, testing, rollout, and operational handoff.
  • Incorporate internal UX/UI principles into process redesign to improve usability, clarity, and effectiveness of employee-facing systems, workflows, and tools.
  • Identify, evaluate, and advance opportunities to use automation and enabling technologies, including robotic process automation, UiPath, AI, intelligent automation, workflow tools, and related digital capabilities, to reduce manual effort, improve accuracy, shorten cycle times, and enhance employee and member outcomes.
  • Integrate enterprise AI strategies, governance, and risk considerations into process improvement efforts, ensuring responsible and scalable application of emerging technologies.
  • Apply structured improvement methods such as Lean, continuous improvement, problem solving, and systems thinking to simplify work, reduce waste, improve controls, and strengthen service delivery.
  • Create and maintain process maps, workflows, standard operating procedures, business requirements, and related documentation to support consistency, transparency, and sustainment.
  • Partner with business, operations, and technology teams to redesign workflows, improve handoffs, eliminate bottlenecks, and increase speed, quality, and reliability.
  • Partner with technology teams, vendors, and governance stakeholders to define requirements, assess feasibility, support design and testing, and implement automation and workflow solutions in a responsible, scalable, and secure manner.
  • Monitor implemented improvements and automated solutions to confirm expected results, resolve issues, optimize performance, and support continuous improvement over time.
  • Develop business cases, cost-benefit analyses, implementation roadmaps, and success measures to support prioritization and decision-making.
  • Define and track key performance indicators for process improvement and automation initiatives, including efficiency, quality, cycle time, adoption, risk reduction, cost savings, and experience outcomes.
  • Communicate objectives, options, progress, risks, tradeoffs, and outcomes clearly to leaders and stakeholders, including executive audiences as appropriate.
  • Support change management, training, communication, and adoption activities so approved improvements are embedded into day-to-day operations and sustained over time.
  • Ensure improvement and automation initiatives align with applicable policies, controls, compliance requirements, and governance expectations.
  • Serve as an internal consultant and trusted partner to leaders seeking to improve workflows, service models, operating practices, and employee experiences that support better member service.
  • Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including hiring, coaching, performance management, development, recognition, and resolution of employee issues.

Qualifications
Education
  • Bachelor's degree in business, operations, engineering, technology, or a related field preferred, or an equivalent combination of education and experience.

Experience
  • Minimum 7 years of experience in process improvement, operational excellence, transformation, innovation, or employee-facing improvement roles.
  • Minimum 5 years of prior people leadership experience, including coaching, performance management, work prioritization, and team development.

Knowledge, Skills & Ability
  • Experience leading cross-functional initiatives from assessment through implementation, adoption, and sustainment.
  • Demonstrated experience leading process improvement, operational excellence, business transformation, workflow optimization, or similar initiatives in a complex organization.
  • Strong knowledge of process mapping, business requirements gathering, root cause analysis, performance measurement, and change management.
  • Familiarity with Lean, Six Sigma, Kaizen, or related continuous improvement methodologies preferred. License preferred.
  • Experience identifying and advancing automation opportunities using technologies such as robotic process automation, UiPath, workflow platforms, AI-enabled productivity tools, APIs, or related capabilities preferred.
  • Ability to translate business needs into practical, scalable solutions while balancing near-term improvement opportunities with long-term sustainability.
  • Experience incorporating employee feedback and internal UX/UI considerations into solution design and execution.
  • Strong analytical, organizational, and problem-solving skills, with the ability to use data and qualitative insight to inform recommendations and decisions.
  • Strong written and verbal communication skills, including the ability to present recommendations, tradeoffs, and outcomes clearly to technical and non-technical audiences.
  • Experience working in regulated or service-oriented environments preferred.
  • Proficiency with Microsoft Office applications and familiarity with project management, workflow, reporting, or process documentation tools.

Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range
USD $112,945.10 - USD $175,064.90 /Yr.

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