Process Optimization Intern Jobs in Baltimore, MD

Job Description
About the Role:
Our Devoted Preventative Primary Care Provider roles, include Nurse Practitioners and Physician Assistants and will be considered for both roles. As a Devoted Preventative Primary Care Provider, you'll be part of a mission-driven, interdisciplinary clinical team focused on improving the health, dignity, and quality of life of our members. You'll meet patients in the first step of their primary care journey with Devoted Medical. You'll conduct comprehensive clinical assessments, support chronic condition management, and emphasize preventative and proactive care. You'll collaborate closely with primary care providers, specialists, pharmacists, nurses, care coordinators, caregivers, and families to deliver coordinated, member-centered care.
This role sits at the intersection of preventative care, primary care and complex care management - it is not a traditional primary care panel role, and it's not a one-time Annual Wellness Visit role. You'll develop a relationship with your members while working in a supportive, tech-enabled environment designed to optimize clinical time and connection.
What You'll Do:

• Conduct primarily telehealth video visits, with limited and occasional in-home visits to members in your local area.
• Perform comprehensive assessments and provide evidence-based care focused on prevention, chronic condition support, medication optimization, and health maintenance.
• Identify and address care gaps, coordinate with external and internal care team members, and contribute to individualized, whole-person care plans.
• Utilize integrated technology and AI-enabled workflows to reduce administrative burden and maximize meaningful member interaction time.
• Communicate with empathy and clarity, fostering trust and confidence with members and caregivers.

Required Skills & Experience:

• Active Nurse Practitioner (APRN/NP) or Physician Assistant (PA) license.
• 3+ years of outpatient clinical practice, ideally in primary care, family medicine, internal medicine, or geriatrics.
• Active and clear NP/PA license
  (must be willing to obtain additional licenses if necessary within the first 90 days - support and reimbursement provided)
• Active BLS certification at time of hire.
• Comfort with delivering care via video telehealth and using electronic documentation systems.

Preferred Experience:

• Familiarity with managed care models, including STARS/HEDIS and identification of care gaps.
• Experience performing comprehensive or preventive care visits with Medicare populations.
• Experience supporting older adults and/or individuals with complex medical or social needs.

You'll Thrive in This Role If You...

• Find meaning in caring for older adults and supporting them in living healthier, more independent lives.
• Lead with empathy, humility, and curiosity.
• Value feedback, reflection, and personal and professional growth.
• Enjoy working within a collaborative, supportive, tech-enabled care team environment.

Why You'll Love Working Here:

• Member-first care: Time to build relationships - quality matters more than quantity.
• Mission with heart: Every visit is an opportunity to improve someone's health and dignity.
• Flexible remote environment: Work from home while still being part of a tight-knit clinical community.
• Growth & stability: Opportunities to expand licensure, clinical skills, and career pathways.
• Schedule options: Standard schedules available; eligibility for 4x10 schedule after successful completion of first 90 days (post onboarding) and performance expectations.

Salary range: $115,000 - $140,000 annually
If you're passionate about providing thoughtful, preventative care - and want to make a lasting impact on the lives of older adults - we'd love to meet you.
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce.
At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.