Process Optimization Intern Jobs in Alabama (NOW HIRING)

Job Summary
We are seeking a Coordinator - Commercial Trade to join our Sales, Marketing and Transportation team at our Central Mining Office in Brookwood, Alabama. This entry-level position is designed for a recent college graduate or current intern who has demonstrated strong potential, attention to detail, and an interest in commercial operations, trade documentation, and customer-facing support. The coordinator will support Warrior Met Coal's global sales by assisting with trade finance activities, export documentation, customer payment processes, and banking coordination while developing knowledge of contractual, banking, and regulatory requirements.
The ideal candidate is highly organized, detail-oriented, eager to learn, and comfortable working with data, documents, and cross-functional teams. Prior exposure through an internship, coursework, or related project experience is valued, but direct experience with international trade documentation, letters of credit, or commercial finance is not required. This individual is expected to uphold the highest standards of professionalism, accountability, and teamwork while exemplifying the Warrior Way.
Who We Are
All teammates are expected to work in a manner that exemplifies the Warrior Way:

• Safety
• Accountability
• Follow Through
• Excellence
• Responsibility

Our employees are committed to operating safely, supporting one another, and delivering high-quality metallurgical coal to customers around the world.
Essential Duties and Responsibilities
Trade Finance & Letter of Credit Administration

• Review all Letters of Credit (LCs) against commercial contract terms prior to customer issuance.
• Coordinate LC amendments with customers and financial institutions to ensure contractual compliance.
• Monitor issuance timing to help ensure LCs are received at least five business days prior to expected Bill of Lading (BOL) dates.
• Track LC expiration dates, drawing limits, presentation deadlines, and amendment activity.
• Maintain and continuously update the Letter of Credit tracking system.

Export Documentation Management

• Coordinate the preparation, review, and distribution of complete export documentation packages, including:
  • Bill of Lading (BOL)
  • Certificate of Analysis (COA)
  • Certificate of Weight (COW)
  • Certificate of Origin (COO)
  • Commercial Invoice
  • Statement of Facts (SOF)
  • Stowage Plan
  • Additional customer-specific documentation
  • Verify documentation accuracy, completeness, and compliance prior to bank presentation.

Banking & Document Presentation

• Manage timely presentation of trade documents to advise, confirm, and negotiate banks in accordance with applicable requirements.
• Track document status throughout the banking process.
• Help identify and resolve documentation discrepancies proactively to prevent payment delays, escalating issues as appropriate.

Cash Collections & Forecasting

• Maintain a rolling forecast of expected customer collections based on shipment schedules and document presentations.
• Monitor collection performance by customer, payment terms, and aging.
• Identify overdue payments and coordinate collection efforts with Commercial leadership.
• Support working capital optimization through accurate forecasting.

Banking & Trade Finance Coordination

• Serve as the primary commercial contact for banking partners regarding trade finance activities.
• Coordinate financing arrangements including:
  • Letters of Credit (Sight and Usance)
  • Cash Against Documents (CAD)
  • Documents Against Payment (D/P)
  • Supplier Financing
  • Forfaiting
  • Support continuous improvement of trade finance processes, documentation workflows, and banking coordination.

Customer Documentation Support

• Serve as the primary customer contact regarding documentation and payment matters.
• Coordinate draft invoice approvals.
• Provide shipment documentation updates.
• Respond to payment status inquiries and documentation requests.

Demurrage & Laytime Administration

• Track payable and receivable demurrage.
• Coordinate debit and credit note processing.
• Support reconciliation of Statements of Facts and laytime calculations with Export Operations.

Reporting & Performance Monitoring

• Prepare weekly reports covering:
  • Open Letters of Credit
  • Pending document presentations
  • Expected cash collections
  • Documentation exceptions
  • Customer payment status
  • Commercial escalations
  • Develop reporting tools to improve visibility into commercial trade performance.

Additional Responsibilities
As the Commercial Trade function continues to evolve and the coordinator gains experience, this position may support or gradually assume responsibility for:
Trade Compliance

• Coordinate sanctions screening of customers, financial institutions, and vessels using applicable U.S. and international sanctions lists.
• Support compliance with international trade regulations.

Trade Credit Insurance

• Manage the trade insurance renewal process from the Sales department side (in accordance with Treasury).
• Monitor customer credit limits and insurance coverage.

Banking Cost Management

• Review and analyze trade finance fees, including advising, confirmation, amendment, discrepancy, and courier charges.
• Identify opportunities to reduce banking costs and improve efficiency.

Commercial Issue Resolution

• Serve as the initial point of contact for customer documentation disputes, payment discrepancies, quality claims, and commercial issues.
• Coordinate issue resolution with internal stakeholders.

Digital Trade Initiatives

• Support implementation of electronic trade documentation and digital Letter of Credit platforms.
• Participate in projects that improve documentation efficiency and reduce transaction cycle times.

Regulatory Documentation

• Coordinate customer requests related to international regulatory requirements, including environmental and trade reporting documentation.
• Maintain documentation supporting compliance with evolving global trade regulations.

Customer Onboarding

• Support trade finance onboarding for new customers.
• Coordinate Know Your Customer (KYC) documentation.
• Assist with trade credit insurance applications and security documentation.

Audit Support

• Serve as the Commercial team's primary liaison for internal and external audit requests involving contracts, revenue recognition, and trade documentation.

Process Improvement

• Develop standardized documentation templates, process workflows, and operating procedures.
• Recommend improvements that enhance efficiency, reduce errors, and strengthen internal controls.

Qualifications
Education

• Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, International Business, Economics, or a related field preferred.
• Recent college graduates are encouraged to apply.
• Relevant internship, co-op, coursework, student leadership, or project experience may be considered in lieu of direct professional experience.

Experience

• Entry-level role; zero (0) to two (2) years of professional experience preferred.
• Internship or project experience in business, finance, accounting, logistics, supply chain, commercial administration, or data/reporting support is preferred.
• Exposure to contracts, invoices, shipping documents, customer communications, or Microsoft Excel-based tracking tools is desirable but not required.
• Prior experience with Letters of Credit, export documentation, international payment methods, commodities, mining, manufacturing, or international sales organizations is helpful but not required.

Knowledge, Skills & Abilities

• Strong willingness and ability to learn international trade finance practices, UCP 600 rules, Incoterms, export documentation, and international shipping processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail with the ability to manage multiple tasks, deadlines, and document requirements.
• Effective communication and relationship-building skills with customers, banks, logistics providers, and internal stakeholders.
• Proficiency with Microsoft Excel, Word, Outlook, and Teams; ability to learn tracking tools, reporting dashboards, and documentation workflows.
• Ability to maintain confidentiality, ask thoughtful questions, follow established procedures, and exercise sound business judgment.
• Demonstrated commitment to continuous improvement, accountability, teamwork, and operational excellence.

Physical Requirements

• Ability to sit for extended periods while working at a computer.
• Frequent use of computer, telephone, and other standard office equipment.
• Occasional travel may be required to support commercial meetings or banking partners.

Work Environment
This position is primarily performed in a professional office environment with regular interaction across Commercial, Export Operations, Accounting, Quality, Logistics, and external banking and customer representatives.
Key Competencies

• Attention to Detail
• Organization & Planning
• Learning Agility
• Analytical Thinking
• Communication
• Teamwork
• Customer Focus
• Accountability
• Follow Through
• Integrity
• Process Improvement Mindset

This role is essential to ensuring the timely execution of international coal sales, optimizing cash flow, reducing commercial risk, and strengthening Warrior Met Coal's global customer service through best-in-class trade finance and documentation management.