ZipRecruiter

Log In

1

Process Manager Jobs in Kissimmee, FL (NOW HIRING)

Polyglass

Process Engineer

Winter Haven, FL · On-site

Position reports to the Plant Manager. POSITION RESPONSIBILITIES: * Collaborate with production, quality, maintenance, and support teams to identify process issues, root causes, and improvement ...

Polyglass USA

Process Engineer

Winter Haven, FL · On-site

Position reports to the Plant Manager. POSITION RESPONSIBILITIES: * Collaborate with production, quality, maintenance, and support teams to identify process issues, root causes, and improvement ...

Bloem Living Llc

Process Technician

Apopka, FL · On-site

We are currently looking for an experienced Process Technician to join the Bloem team. This person must have experience troubleshooting injection molding machines and completing line-side process ...

Bloem Living

Process Technician

Apopka, FL · On-site

We are currently looking for an experienced Process Technician to join the Bloem team. This person must have experience troubleshooting injection molding machines and completing line-side process ...

next page

Showing results 1-20

All JobsProcess JobsProcess Manager JobsProcess Manager Jobs in Kissimmee, FL

Process Manager information

See Kissimmee, FL salary details

$30K

$89.9K

$147.1K

How much do process manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for process manager in Kissimmee, FL is $89,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $114,400.00 per year, depending on experience, location, and employer.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

How much do process managers make in the US?

Process managers in the US typically earn an average salary of around $80,000 to $120,000 per year, depending on experience, industry, and location. Senior or specialized process managers with certifications like Six Sigma may earn higher salaries, and the role often requires strong analytical and project management skills.

What skills do you need to be a process manager?

A process manager needs strong analytical skills to evaluate workflows and identify improvements, excellent communication skills to coordinate with teams, and proficiency with process management tools and methodologies such as Lean or Six Sigma. Leadership abilities and problem-solving skills are also essential for implementing changes and ensuring operational efficiency.
More about Process Manager jobs

What are the most commonly searched types of Process jobs in Kissimmee, FL?

The most popular types of Process jobs in Kissimmee, FL are:

What job categories do people searching Process Manager jobs in Kissimmee, FL look for?

The top searched job categories for Process Manager jobs in Kissimmee, FL are:

What cities near Kissimmee, FL are hiring for Process Manager jobs?

Cities near Kissimmee, FL with the most Process Manager job openings:

Process Manager jobs near you

Business Systems and Process Manager

Polk County Board of County Commissioners

Winter Haven, FL • On-site

$92K - $138K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description


UTILITIES DIVISION - BUSINESS SYSTEMS AND PROCESS MANAGER
PG 27 - EXEMPT
$92,164 - $138,236 ANNUALLY
Employee Benefits
  • Direct Deposit, Bi-Weekly Pay Checks
  • Medical, Dental, Vision
  • Life Insurance
  • FRS Retirement
  • 10 Paid Holidays
  • Paid Time Off
  • Tuition Reimbursement
  • Education Incentives
  • Deferred Compensation Plan
  • Wellness Incentives
  • Employee Assistance Program (EAP)
  • Free Employee Gym
  • Free Employee Health Clinic

The Utilities Division is responsible for public health and safety, as well as safeguarding the environment, by providing crucial safe water and wastewater services. This position is part of the team that provides services necessary for human health, economic stability, and overall societal well-being. The mission of providing these services includes commitment to providing excellent customer service to our citizens, business partners, regulatory agencies, and other county divisions.
Must be able to perform the essential functions of the position, with or without reasonable accommodation. Essential functions and job-related requirements, including physical and cognitive demands, are described below. This job description outlines the general scope of duties and responsibilities and is not intended to be an exhaustive list of all tasks that may be assigned.
MAJOR FUNCTION
Performs advanced professional and managerial work leading business process improvement, enterprise systems planning, workflow automation, and operational performance management for the Utilities Division. Maps, analyzes, and re-engineers technical and operational processes to eliminate bottlenecks, reduce waste, improve reliability, and strengthen service delivery. Serves as a liaison among business stakeholders, software engineering, information technology support, data and analytics teams, and system vendors to translate operational needs into practical technology solutions.
Supports the selection, implementation, integration, and continuous improvement of enterprise applications and cloud platforms by developing business requirements, user stories, use cases, process models, acceptance criteria, and technical specifications. Establishes key performance indicators and reporting methods to monitor system performance, health, user adoption, and operational efficiency. Leads cross-functional initiatives, promotes effective change management, and fosters a culture of continuous improvement, collaboration, accountability, and data-informed decision-making.
ILLUSTRATIVE DUTIES
Process Optimization & Continuous Improvement
• Lead the documentation, mapping, analysis, and redesign of technical, administrative, and operational processes across the Utilities Division.
• Identify bottlenecks, duplicate effort, control gaps, manual handoffs, and failure points; develop practical recommendations that improve efficiency, reliability, quality, and customer service.
• Facilitate process improvement workshops, root-cause analyses, value-stream reviews, and cross-functional problem-solving sessions.
• Apply recognized process and service management methodologies as appropriate to the initiative.
Workflow Automation & Solution Development
• Collaborate with development, operations, IT support, GIS, SCADA, data, records, finance, and other business teams to translate business requirements into automated workflows and technical solutions.
• Evaluate opportunities to replace manual or fragmented processes with configurable enterprise applications, low-code tools, system integrations, process automation, and modern cloud-based technologies.
• Develop business process models, functional requirements, user stories, use cases, acceptance criteria, data requirements, and technical specifications for new or enhanced solutions.
• Coordinate solution testing, user acceptance testing, defect resolution, deployment readiness, and post-implementation stabilization activities.
Enterprise System Implementation & Administration
• Support the planning, selection, deployment, integration, and lifecycle management of enterprise systems, including CIS, asset management, project management, document management, financial management, workflow, analytics, and cloud platforms.
• Coordinate with internal technology teams, vendors, consultants, and end users to ensure systems meet operational needs, security standards, data governance requirements, and County technology policies.
• Assist with system configuration, integration planning, data migration, role design, documentation, release management, and operational support procedures.
• Maintain a prioritized portfolio or backlog of business system enhancements and process improvement initiatives, including scope, dependencies, risks, owners, schedules, and expected benefits.
Performance Management & Analytics
• Establish and maintain key performance indicators, service-level measures, process health metrics, system reliability measures, and operational efficiency targets.
• Develop or coordinate dashboards and reports that provide management with timely, accurate, and actionable information.
• Analyze system, workflow, and operational data to identify trends, recurring failures, control weaknesses, and opportunities for improvement.
• Measure and report the realized benefits of process and technology initiatives, including time savings, cost avoidance, risk reduction, service improvement, and user adoption.
Cross-Functional Leadership & Change Management
• Serve as a primary liaison among business units, software engineering, IT support, cybersecurity, data teams, and third-party vendors to maintain alignment on priorities, requirements, and delivery expectations.
• Lead cross-functional project teams and working groups; clarify roles, resolve issues, manage dependencies, and communicate decisions and status to stakeholders and leadership.
• Develop change management, communication, training, and adoption strategies to support successful implementation of new processes and technologies.
• Promote standardization, documentation, knowledge sharing, continuous improvement, and effective governance across business systems and operational processes.
Documentation, Governance & Support
• Develop and maintain process maps, standard operating procedures, system documentation, data definitions, decision logs, training materials, and support resources.
• Assist in developing governance standards for business applications, integrations, workflow automation, system access, data quality, change control, and solution ownership.
• Support troubleshooting and root-cause analysis for complex system or process issues and coordinate corrective actions with appropriate technical and operational teams.
• Prepare presentations, recommendations, status reports, business cases, and other documentation for Utilities leadership and County stakeholders.
KNOWLEDGE, ABILITIES AND SKILLS
• Knowledge of business process management, process mapping, workflow analysis, continuous improvement, and organizational change management principles and practices.
• Knowledge of enterprise system implementation and integration concepts, including requirements analysis, configuration, testing, deployment, data migration, security, and lifecycle support.
• Knowledge of industry-standard frameworks and methodologies, business analysis, and project management.
• Knowledge of key performance indicator development, operational analytics, service-level measurement, and benefits realization.
• Knowledge of modern enterprise and cloud technology environments, application programming interfaces, low-code automation platforms, databases, reporting tools, and system integration concepts.
• Ability to map and re-engineer complex technical and operational processes and convert findings into implementable recommendations.
• Ability to develop clear business requirements, user stories, use cases, acceptance criteria, process models, technical specifications, and implementation documentation.
• Ability to perform advanced troubleshooting, root-cause analysis, and data interpretation to identify process failures and system performance issues.
• Ability to lead cross-functional teams, facilitate meetings, build consensus, manage competing priorities, and communicate effectively with technical and non-technical audiences.
• Ability to plan and manage multiple projects, vendors, schedules, risks, dependencies, and deliverables.
• Strong stakeholder management, change management, negotiation, presentation, organizational, and written communication skills.
• Proficiency with process mapping and collaboration tools such as Microsoft Visio, Microsoft 365, and comparable enterprise platforms.
MINIMUM QUALIFICATIONS
• Graduation from an accredited four (4) year college or university with a bachelor's degree in computer science, information technology, information systems, business administration, engineering, operations management, or a closely related field.
• Minimum of seven (7) years of progressively responsible experience in business process management, business systems analysis, enterprise system implementation, IT operations, workflow automation, technical consulting, or a closely related field.
• Minimum of three (3) years of supervisory, project leadership, or cross-functional team leadership experience.
• Experience developing business requirements, process maps, user stories, performance measures, and implementation documentation for enterprise technology or operational improvement initiatives.
Equivalent combinations of education, training, and related experience may be considered.
PREFERRED QUALIFICATIONS
• Professional certification or formal training in business analysis, project management, or change management.
• Experience with CIS, enterprise asset management, document management, project management, financial management, analytics, integration, or cloud platform implementations in a public utility, local government, or similarly complex operating environment.
• Experience with Microsoft Power Platform, Microsoft Azure, Microsoft Visio, Power BI, or comparable tools.
All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its residents.

Apply