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Process Improvement Manager Jobs in Washington, DC

Bridge Core (BCore)

Process Improvement Analyst

Herndon, VA · On-site

$140K - $170K/yr

Overview Process Improvement Analyst Herndon, VA TS/SCI with Poly At Bcore, our strength comes from ... Bachelor's degree in Business Administration, Finance, Management, or a related field. * Minimum of ...

Bcore

Process Improvement Analyst

Herndon, VA · On-site

$140 - $170/hr

Overview Process Improvement Analyst Herndon, VA TS/SCI with Poly At Bcore, our strength comes from ... Bachelor's degree in Business Administration, Finance, Management, or a related field. * Minimum of ...

Bridge Core (BCore)

Process Improvement Analyst

Herndon, VA · On-site

$140 - $170/hr

Overview Process Improvement Analyst Herndon, VA TS/SCI with Poly At Bcore, our strength comes from ... Bachelor's degree in Business Administration, Finance, Management, or a related field. * Minimum of ...

Bridge Core (BCore)

Process Improvement Analyst

Herndon, VA · On-site

$140K - $170K/yr

Overview Process Improvement Analyst Herndon, VA TS/SCI with Poly At Bcore, our strength comes from ... Bachelor's degree in Business Administration, Finance, Management, or a related field. * Minimum of ...

kgs

Continual Improvement Manager

Washington, DC · Hybrid

The Continual Improvement Manager operates within a mature ITIL 4-aligned IT Service Management ... Perform process maturity assessments across functional areas--including NOC operations, Service ...

Koniag, Inc.

Continual Improvement Manager

Washington, DC · On-site

$96K - $126K/yr

The Continual Improvement Manager operates within a mature ITIL 4-aligned IT Service Management ... Perform process maturity assessments across functional areas-including NOC operations, Service Desk ...

kgs

Continual Improvement Manager

Washington, DC · Hybrid

The Continual Improvement Manager operates within a mature ITIL 4-aligned IT Service Management ... Perform process maturity assessments across functional areas--including NOC operations, Service ...

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Process Improvement Manager information

See Washington, DC salary details

$51.3K

$116.1K

$169.3K

How much do process improvement manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for process improvement manager in Washington, DC is $116,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

What are the most commonly searched types of Process Improvement jobs in Washington, DC?

The most popular types of Process Improvement jobs in Washington, DC are:

What are popular job titles related to Process Improvement Manager jobs in Washington, DC?

For Process Improvement Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Process Improvement Manager jobs in Washington, DC look for?

The top searched job categories for Process Improvement Manager jobs in Washington, DC are:

Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $116,139 per year, or $55.8 per hour.

Business Process Improvement Manager

Washington, DC • On-site

Howard University

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

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Learn more about Howard Universityexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.
At Howard University, we prioritize well-being and professional growth.
Here is what we offer:
  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!
https://hr.howard.edu/benefits-wellness
Howard University is seeking a Business Process Improvement Manager, who serves as the University's internal consultant for business process improvement by partnering with administrative and academic units to redesign processes, standardize operations, eliminate inefficiencies, and improve institutional service delivery.
SUPERVISORY ACCOUNTABILITY: The Business Process Improvement Manager is responsible for leading business process improvement initiatives and coordinating cross-functional teams to achieve project objectives and organizational outcomes. The incumbent works collaboratively with University leadership, faculty, staff, external vendors, and project stakeholders to facilitate process redesign, implementation, and continuous improvement efforts. While the position does not initially have direct supervisory responsibility, it provides functional leadership for project teams and may oversee consultants, student assistants, temporary staff, or other resources assigned to business process improvement initiatives. Formal supervisory responsibilities may evolve as the Office of Business Optimization expands.
NATURE AND SCOPE: The Business Process & Improvement Manager is responsible for leading business process improvement initiatives that enhance operational efficiency, service delivery, and organizational effectiveness across the University. The incumbent partners with academic and administrative units to assess existing business processes, identify opportunities for improvement, facilitate process redesign, and support the implementation of sustainable solutions aligned with institutional priorities. The position applies business process improvement methodologies, workflow analysis, process mapping, and change management principles to optimize University operations.
PRINCIPAL ACCOUNTABILITIES:
  • Lead business process analysis, redesign, and improvement initiatives across academic and administrative units to increase efficiency, improve service delivery, and strengthen organizational effectiveness.
  • Facilitate process discovery sessions, stakeholder interviews, workshops, and current-state/future-state process mapping to identify improvement opportunities.
  • Develop business requirements, process documentation, workflow diagrams, standard operating procedures, and recommendations to support enterprise initiatives.
  • Partner with University leadership, functional departments, project teams, and external vendors to implement business process improvements aligned with institutional priorities.
  • Identify process inefficiencies, operational risks, redundancies, and opportunities for standardization while recommending practical and sustainable solutions.
  • Support organizational change by assisting with stakeholder engagement, communications, training coordination, and implementation planning.
  • Establish and monitor process performance measures, key performance indicators, and operational metrics to evaluate outcomes and identify opportunities for continuous improvement.
  • Serve as a resource on business process improvement methodologies, organizational effectiveness, and best practices.
  • Collaborate with the Office of Business Optimization to advance enterprise-wide transformation initiatives and foster a culture of continuous improvement.
  • Perform other duties as assigned.

CORE COMPETENCIES:
  • Lead current-state and future-state process mapping.
  • Facilitate process redesign workshops across campus.
  • Standardize institutional business processes.
  • Support Workday business process optimization.
  • Evaluate operational effectiveness of Centers & Institutes.
  • Partner with Research Administration to improve research workflows.
  • Support Financial Aid process redesign.
  • Identify opportunities for automation and AI-enabled improvements.
  • Develop standard operating procedures and process documentation.
  • Support organizational change initiatives.

MINIMUM REQUIREMENTS:
  • Master's degree in Business Administration, Public Administration, Higher Education Administration, Organizational Development, Management, Industrial Engineering, or a related field, with a minimum of three years of progressively responsible experience in business process improvement, operational excellence, organizational effectiveness, or a related discipline; or an equivalent combination of education and experience.
  • Demonstrated experience analyzing, redesigning, and implementing business process improvements across complex organizations.
  • Knowledge of business process improvement methodologies, including Lean, Lean Six Sigma, Business Process Management (BPM), or comparable continuous improvement frameworks.
  • Experience facilitating process mapping, workflow analysis, requirements gathering, and stakeholder engagement across multiple organizational units.
  • Demonstrated understanding of organizational change management principles and experience supporting enterprise implementation efforts.
  • Strong analytical, critical thinking, and problem-solving skills with the ability to translate operational challenges into practical business solutions.
  • Experience collecting, analyzing, and presenting operational data and performance metrics to support decision-making.
  • Demonstrated ability to build collaborative relationships and influence outcomes across diverse stakeholder groups without direct supervisory authority.
  • Excellent written, verbal, facilitation, and presentation skills.
  • Advanced proficiency in Microsoft Office Suite and experience using process mapping, project management, or collaboration software.
  • Demonstrated ability to manage multiple priorities in a complex, fast-paced organizational environment.

Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not construed as a contract for employment.
Compliance Salary Range Disclosure
Compensation Range: $130,000 - $135,000

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