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Process Improvement Manager Jobs in Ridgecrest, CA

Ecolab

Human Resources Partner

California City, CA · On-site

... improvement * A comprehensive benefits package beginning day one of employment What You Will Do ... processes * Promote compliance, consistency, and responsible risk management across people ...

eTeam

Technology Architect

California City, CA · On-site

... practices across API management, integration services, and middleware technologies ... Drive continuous improvement initiatives for platform stability, monitoring, automation, and ...

Walgreens

Pharmacy Technician

Ridgecrest, CA · On-site

$17.50 - $21/hr

Responsible for using pharmacy systems to obtain patient and drug information and process ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

Walgreens

Certified Pharmacy Technician

Ridgecrest, CA · On-site

$18 - $21.75/hr

Responsible for using pharmacy systems to obtain patient and drug information and process ... Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ...

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All JobsProcess Improvement JobsProcess Improvement Manager JobsProcess Improvement Manager Jobs in Ridgecrest, CA

Process Improvement Manager information

See Ridgecrest, CA salary details

$45.2K

$102.2K

$149K

How much do process improvement manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for process improvement manager in Ridgecrest, CA is $102,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $120,700.00 per year, depending on experience, location, and employer.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

More about Process Improvement Manager jobs
What job categories do people searching Process Improvement Manager jobs in Ridgecrest, CA look for? The top searched job categories for Process Improvement Manager jobs in Ridgecrest, CA are:
What cities near Ridgecrest, CA are hiring for Process Improvement Manager jobs? Cities near Ridgecrest, CA with the most Process Improvement Manager job openings:
Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Ridgecrest, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,219 per year, or $49.1 per hour.

Lead Customer Success Manager

Energy Exemplar

California City, CA • On-site, Remote

Full-time

Posted 17 days ago

Job description

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation.

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

  • SaaS Company of the Year (2025) – Global Business Tech Awards.
  • Environmental Impact Award (2025) – E+E Leaders Awards.
  • IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
  • Finalist: Platts Global Energy Awards (2024) – Grid Edge category
  • Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
  • Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that's at home, in the office, or on the move.

We're a global team that values ownership, integrity, and innovation. You'll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren't just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Role

As a Lead Customer Success Manager at Energy Exemplar, you will play a pivotal role in shaping the post-sale experience for our most strategic customers. Acting as a trusted advisor, you'll guide organizations through their journey with our simulation software, maximizing adoption, accelerating time-to-value, and fostering long-term partnerships that lead to renewals and growth.

This is a high-impact, customer-facing role that requires strong strategic thinking, cross-functional leadership, and a proactive approach to value delivery. You will be responsible for a portfolio of key accounts, ensuring they achieve measurable success through their investment in Energy Exemplar's technologies.

  • Serve as the primary post-sales relationship owner for a portfolio of enterprise-level customers, ensuring strong engagement and satisfaction throughout the customer lifecycle.

  • Act as a strategic partner to your customers, understanding their business goals and proactively driving outcomes that align with those goals.

  • Collaborate closely with Account Executives to build strategic account plans, support expansion opportunities, and deliver seamless customer experiences.

  • Lead regular executive business reviews to showcase value delivered, align on strategic priorities, and identify new growth opportunities.

  • Monitor and manage customer health scores, adoption metrics, and sentiment using tools like Salesforce and HubSpot.

  • Identify and mitigate renewal risks early by driving engagement strategies, surfacing concerns, and mobilizing internal resources as needed.

  • Drive successful, timely renewals by maintaining deep knowledge of your customers' usage, licensing, and business objectives.

  • Keep Salesforce records and dashboards accurate and up to date, including renewal opportunities, customer health, and stakeholder mapping.

  • Share product updates, feature releases, and best practices regularly to ensure customers are fully enabled and informed.

  • Contribute to the continuous improvement of the Customer Success function through mentoring, process enhancements, and cross-team collaboration.

Qualifications

  • Bachelor's degree in Business, Strategy, Engineering, Communications, or a related field.

  • 8+ years of experience in a Customer Success or Account Management role, preferably supporting enterprise software customers.

  • Proven track record of driving customer adoption, retention, and expansion in complex, technical environments.

  • Exceptional relationship-building skills, with experience engaging senior/executive stakeholders.

  • Strong proficiency with CRM and customer success tools such as Salesforce and HubSpot.

  • Excellent communication, presentation, and problem-solving skills.

Desired but not required

  • Experience managing enterprise customers in the energy, utilities, or simulation software space.

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

Energy Exemplar respects your privacy and is committed to protecting the personal data you share during the recruitment process. This Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with us.