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Process Improvement Manager Jobs in Phoenix, AZ (NOW HIRING)

Stellantis

Retail Process Improvement Manager

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Retail Process Improvement Manager is the primary interface between the Dealer Performance Analytics team and the area sales managers within an assigned Business Center. This role translates the ...

Oscar Health

Director, Process Improvement

Tempe, AZ · Hybrid

$162K - $213K/yr

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Lead, coach and develop a high-performing team of managers and their reports * Provide structure ...

Oscar Health

Senior Specialist, Process Improvement

Tempe, AZ · On-site

$67K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report into Manager, Process Improvements. Work Location: This position is based in our ... Support implementing process improvement projects and mindset shifts, to improve operational ...

Oscar Health

Director, Process Improvement

Tempe, AZ · Hybrid

$162K - $213K/yr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Manage, develop and maintain relationships cross-functionally to drive multi department ...

Namely

Director, Process Improvement

Tempe, AZ · On-site

$162.45 - $213.22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Manage, develop and maintain relationships cross‑functionally to drive multi‑department ...

Oscar Health

Director, Process Improvement

Tempe, AZ · On-site

$162K - $213K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Manage, develop and maintain relationships cross-functionally to drive multi department ...

Shoptalk

AI Process Improvement Analyst - Ops

Phoenix, AZ · On-site

$80 - $110/hr

  • Medical

  • Dental

  • Vision

  • PTO

In this role you will be fully empowered to define, execute, and manage transformed processes ... Communicate in person with customer‑facing teams regarding improvement opportunities, AI ...

New

Upgrade

AI Process Improvement Analyst - Ops

Phoenix, AZ · On-site

$71K - $88K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a highly motivated AI Process Improvement Analyst to join our high-performing team ... In this role, you will be fully empowered to define, execute, and manage transformed processes ...

Amazon

Process Improvement Specialist II, ROADS

Tempe, AZ

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Process Improvement Specialist will own end-to-end process design and optimization across ROADS ... Key job responsibilities Key job responsibilities - Manage and oversee various cross-functional ...

Vertex Education

Continuous Improvement Manager

Chandler, AZ · On-site

$91K - $122K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Co-facilitate Kaizen and improvement events alongside service line leaders with the explicit goal ... Initiate and manage pilot programs for new processes or technologies, gathering data to validate ...

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Process Improvement Manager information

See Phoenix, AZ salary details

$45.2K

$102.2K

$148.9K

How much do process improvement manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for process improvement manager in Phoenix, AZ is $102,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,400.00 and $120,600.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

What are the most commonly searched types of Process Improvement jobs in Phoenix, AZ?

The most popular types of Process Improvement jobs in Phoenix, AZ are:

What are popular job titles related to Process Improvement Manager jobs in Phoenix, AZ?

For Process Improvement Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Process Improvement Manager jobs in Phoenix, AZ look for?

The top searched job categories for Process Improvement Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Process Improvement Manager jobs?

Cities near Phoenix, AZ with the most Process Improvement Manager job openings:

Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,199 per year, or $49.1 per hour.

Retail Process Improvement Manager

Stellantis

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers

Job description

Retail Process Improvement Manager is the primary interface between the Dealer Performance Analytics team and the area sales managers within an assigned Business Center. This role translates the diagnostic outputs, root cause findings, and intervention playbooks produced centrally into BC and dealer-specific context — working directly with ASMs to ensure they understand what the data is telling them, what action it calls for, and how to have the right conversation with their dealers. The Field Coach does not manage dealers directly. They build ASM capability and accountability — ensuring the right conversations happen at the dealer level with the right frequency, quality, and follow-through. Six Field Coaches are deployed nationally, one per Business Center. 


Key Responsibilites:
 

ASM Coaching & Enablement 

  • Work directly with area sales managers within the assigned BC to translate dealer performance analytics outputs into dealer-specific intervention plans 
  • Coach ASMs on how to use diagnostic outputs, scorecards, and playbooks in dealer conversations — building their capability over time rather than creating permanent dependency on the central team 
  • Establish and maintain a consistent ASM performance cadence within the BC — weekly coaching sessions, dealer review meetings, and accountability check-ins 
  • Identify ASMs who require additional coaching or accountability intervention and escalate to the Senior Field Intervention Lead 

Dealer Intervention Execution 

  • Support ASMs in the preparation and delivery of dealer-specific intervention plans for assigned priority dealers within the BC 
  • Attend dealer meetings with ASMs for the highest-priority cases — providing coaching in the moment and ensuring the intervention plan is presented credibly and specifically 
  • Track dealer-level progress against agreed actions within the BC and maintain visibility on which dealers are responding and which are not 

Feedback & Field Intelligence 

  • Serve as the primary field intelligence source for the Dealer Performance Analytics team — providing structured feedback on what is working, what is not landing with ASMs or dealers, and what market context the data may be missing 
  • Share BC-level best practices and successful intervention approaches with the broader Field Coach team for incorporation into playbook updates 
  • Flag dealer-level issues that require OEM-side action — inventory, allocation, incentives, or T3 marketing — and route them to the appropriate workstream rather than treating them as dealer accountability issues 

Reporting & Governance 

  • Maintain accurate tracking of ASM activity, dealer engagement, and intervention progress within the BC 
  • Participate in the regular Dealer Performance governance cadence — BC-level reviews, program-wide check-ins, and SLT reporting inputs 
  • Ensure BC VP visibility on dealer performance status, priority interventions, and escalation cases within the BC 

Candidate must reside within the West Business Center

Basic Qualifications:

  • Bachelors Degree Required
  • Former dealer operator, general manager, or senior dealer-facing field role — with firsthand understanding of how a dealership operates and what changes dealer behavior 
  • 10+ years in automotive retail, field sales, or dealer consulting — with demonstrated ability to influence dealer principals and GSMs 
  • Strong coaching instincts — patient, direct, and capable of building skill in others rather than doing the work for them 
  • Comfortable translating data outputs and analytical frameworks into practical, dealer-specific conversations without requiring analytical expertise 
  • High dealer and ASM credibility — this role only works if the people it is coaching respect the perspective it brings 
  • Execution-oriented with strong organizational skills — managing a portfolio of active dealer cases and ASM coaching relationships simultaneously 
  • Willingness to travel extensively within the assigned BC 

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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