Process Improvement Intern Jobs in Austin, TX (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Operations Intern at Moody Center will work alongside professionals in the live entertainment, sports, and venue management industry at a top arena. This internship will provide experience with facility operations and event execution. Interns will gain working knowledge of how to transform the arena to meet the needs of upcoming events and be involved in facility operations practices such as inventory management, conversions, material handling, and a variety of event-related tasks.  

This role pays an hourly rate of $13.00

This role is expected to last from August 17, 2026, and will end on December 18, 2026.

This position will remain open until October 16, 2026.

At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons, and community.  

Moody Center is Austin's new arena that gave the "Live Music Capital of the World" the world-class arena it deserves. Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to the University of Texas Women's and Men's basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has recently been named the Arena of the Year by Pollstar and by the Academy of Country Music. 

We want you to join our team and create the most electric entertainment experience in the nation. 

• Learn and participate in the arena conversion process alongside the Operations team, including setup and teardown of flooring, seating, barricades, staging, and event equipment. 
• Gain hands-on experience supporting daily facility operations such as receiving deliveries, transporting materials, and maintaining supply levels to ensure event readiness. 
• Contribute to process improvement efforts by assisting with updates to standard operating procedures and departmental documentation. 
• Take part in event operations by assisting with logistics and responding to operational needs throughout the event day. 
• Shadow various departments during events aligned to intern's interest (including Security, Guest Services, Event Services, Sustainability, etc.) 
• Work extended and/or irregular hours, including nights, weekends and holidays, as needed 
• Perform strenuous physical duties at times, including lifting, carrying, moving and climbing 

Learning Objectives: By the end of the internship, the operations intern will be able to: 

• Apply knowledge of facility operations by participating in the full arena conversion process for a variety of live events. 
• Demonstrate proper safety practices and equipment handling while completing operational tasks, including material movement, staging, and event setup. 
• Strengthen problem-solving abilities by identifying issues, evaluating potential solutions, and responding quickly to operational challenges. 
• Build teamwork and communication skills by collaborating effectively with operations staff in a fast-paced environment. 
• Demonstrate reliability and professionalism while working independently and managing high-volume workloads during peak event periods. 
• Grow confidence working in a live events environment that requires problem-solving, flexibility, and strong teamwork. 

• Interns must be currently enrolled as students at an accredited institution, which may include trade schools, community/junior colleges, or undergraduate or graduate programs.  
• Interest in live events, sports facilities, venue operations, or a related field of study/interest. 
• Willingness to learn new skills, be open to coaching /taking feedback, and follow safety instructions from trained staff. 
• Strong teamwork and communication skills with a positive attitude toward helping others. 
• Ability to stay organized, manage time effectively, and ask questions when clarification is needed. 
• Comfortable performing physical tasks such as lifting, walking long distances, climbing, and working in a hands-on setting. 
• Prior experience in sports, entertainment, or another operational role is helpful but not required. 
• Strong verbal and written communication skills. 
• Demonstrated ability to follow instructions and work in a team setting.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, and Excel) 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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