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Process Improvement Associate Jobs in Erie, PA (NOW HIRING)

Decision Associates

Firm Resource Manager

Erie, PA · On-site

On behalf of our client, McGill, Power, Bell & Associates, LLP (MPB) , Decision Associates is ... Helping improve workflow processes and resource management systems. * Serving as a trusted advisor ...

Decision Associates

Firm Resource Manager

Erie, PA · On-site

On behalf of our client, McGill, Power, Bell & Associates, LLP (MPB) , Decision Associates is ... Helping improve workflow processes and resource management systems. * Serving as a trusted advisor ...

Decision Associates

Firm Resource Manager

Erie, PA · On-site

On behalf of our client, McGill, Power, Bell & Associates, LLP (MPB) , Decision Associates is ... Helping improve workflow processes and resource management systems. * Serving as a trusted advisor ...

Round One Entertainment

Amusement Team Associate

Erie, PA · On-site

$15.25 - $20.50/hr

Seeks constant improvement or more efficient and less expensive ways and means in department work processes. * Complies and maintains confidentiality of all company policies and procedures.

Fisher Associates

Survey Party Chief

Erie, PA · On-site

$64K - $77K/yr

Collect, verify, and process survey field data while maintaining organized field notes, sketches ... Associate's Degree in Surveying, Geomatics, or related field preferred, or equivalent experience ...

Round1

Bowling and Events Associate

Erie, PA · On-site

$13 - $14.75/hr

Seeks constant improvement or more efficient and less expensive ways and means in department work processes. * Complies and maintains the confidentiality of all company policies and procedures.

Round1

Bowling and Events Associate

Erie, PA · On-site

$13 - $14.75/hr

Seeks constant improvement or more efficient and less expensive ways and means in department work processes. * Complies and maintains the confidentiality of all company policies and procedures.

Round1

Amusement (Arcade) Associate

Erie, PA · On-site

$15 - $16.75/hr

Seeks constant improvement or more efficient and less expensive ways and means in department work processes. * Complies and maintains confidentiality of all company policies and procedures.

JTM Foods LLC

Production Associate - ALL SHIFTS!!!

Erie, PA · On-site

$14.50 - $18.50/hr

Respect, Trust, Accountability, Teamwork, Ownership, Continuous Improvement At JTM FOODS, LLC we ... Must be able to follow directions (including following the processes) and work in a fast-paced ...

JTM Foods LLC

Production Associate - ALL SHIFTS!!!

Erie, PA · On-site

$14.50 - $18.50/hr

Respect, Trust, Accountability, Teamwork, Ownership, Continuous Improvement At JTM FOODS, LLC we ... Must be able to follow directions (including following the processes) and work in a fast-paced ...

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Showing results 21-40

All JobsProcess Improvement Associate JobsProcess Improvement Associate Jobs in Erie, PA

Process Improvement Associate information

See Erie, PA salary details

$38.8K

$87.8K

$128.9K

How much do process improvement associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for process improvement associate in Erie, PA is $87,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $99,800.00 per year, depending on experience, location, and employer.

What is the difference between Process Improvement Associate vs Business Analyst?

AspectProcess Improvement AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, operations, or related field; certifications like Lean or Six Sigma are commonBachelor's degree in business, finance, or related; certifications like CBAP or Six Sigma are advantageous
Work EnvironmentOften in manufacturing, healthcare, or corporate settings focusing on process efficiencyIn various industries including finance, IT, and consulting, analyzing business needs and solutions
Employer & Industry UsageUsed by companies aiming to optimize processes and reduce costsUsed by organizations to improve business operations and implement technology solutions

While both roles focus on improving organizational efficiency, the Process Improvement Associate primarily concentrates on streamlining processes through methodologies like Lean or Six Sigma. The Business Analyst, on the other hand, often has a broader scope, analyzing business needs, gathering requirements, and recommending solutions, which may include process improvements. Both roles require analytical skills and certifications, but their focus areas and typical industries differ slightly.

What is a process improvement associate?

Process Improvement Associates are professionals who analyze and optimize business processes within an organization to increase efficiency, reduce costs, and improve quality. They collect data, identify areas for improvement, and collaborate with various teams to implement changes. These associates often use methodologies like Lean, Six Sigma, or Kaizen to guide their efforts. Their goal is to streamline operations and support the organization's strategic objectives.

What are some common challenges faced by process improvement associates when implementing new procedures?

Process Improvement Associates often encounter resistance to change from team members who are accustomed to existing workflows. Building consensus and clearly communicating the benefits of proposed improvements is essential to gaining buy-in. Additionally, balancing multiple projects and ensuring that process changes align with organizational objectives can be challenging. Successful associates typically collaborate closely with cross-functional teams to gather feedback, address concerns, and monitor the effectiveness of implemented solutions.

What are the key skills and qualifications needed to thrive as a process improvement associate?

To thrive as a Process Improvement Associate, you need strong analytical skills, knowledge of process mapping methodologies, and a relevant degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma, and process management software like Microsoft Visio or Minitab is commonly required, and certifications such as Lean Six Sigma Green Belt are often preferred. Outstanding communication, problem-solving abilities, and a collaborative mindset help individuals stand out in this role. These skills enable effective identification and implementation of process enhancements, driving efficiency and value within organizations.
What are the most commonly searched types of Process Improvement jobs in Erie, PA? The most popular types of Process Improvement jobs in Erie, PA are:
What job categories do people searching Process Improvement Associate jobs in Erie, PA look for? The top searched job categories for Process Improvement Associate jobs in Erie, PA are:
What cities near Erie, PA are hiring for Process Improvement Associate jobs? Cities near Erie, PA with the most Process Improvement Associate job openings:
Process Improvement Associate jobs near you
Infographic showing various Process Improvement Associate job openings in Erie, PA as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $87,825 per year, or $42.2 per hour.

Senior Account Associate- Commercial Insurance (Remote)

Insurance Office of America

Erie, PA • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote (Florida, Texas and Eastern Time Zone Only | Location/Supporting: Jupiter, FL| Book Focus:  General, Construction, Contractors
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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