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Process Implementation Manager Jobs in Smyrna, TN

corpay

Implementation Team Lead

Brentwood, TN · Remote

You will report directly to Senior Manager Fleet and regularly collaborate with Implementation ... implementation process. • Evaluating implementation performance and analyzing key trends and ...

Imea

Portfolio Implementation Associate

Nashville, TN · On-site

$60 - $80/hr

... Managers, Research Analysts, Legal/Compliance, Sales/Marketing, Trading, and Investment Operations/Accounting * Project-based initiatives related to trade implementation product design and process ...

Corpay

Implementation Team Lead

Brentwood, TN · On-site

You will report directly to Senior Manager Fleet and regularly collaborate with Implementation ... As part of our hiring process, offers of employment may be subject to the successful completion of ...

corpay

Team Lead - Implementations

Brentwood, TN · On-site

Supporting Project Managers with customer conversations, implementation challenges, product questions, and process-related issues * Joining customer calls when additional expertise, guidance, or ...

corpay

Team Lead - Implementations

Brentwood, TN · On-site

Supporting Project Managers with customer conversations, implementation challenges, product questions, and process-related issues * Joining customer calls when additional expertise, guidance, or ...

Corpay

Team Lead - Implementations

Brentwood, TN · On-site

Supporting Project Managers with customer conversations, implementation challenges, product questions, and process-related issues * Joining customer calls when additional expertise, guidance, or ...

RevSpring Inc

Implementation Consultant

Nashville, TN · On-site

... processes and collateral. Essential Functions: * Serves as the Implementation Consultant for ... Collaborates with Solution Architects, Implementation Specialists, Product Management, Support ...

Abbott

Implementation Project Manager

Nashville, TN · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida ... customer processes to better facilitate patient care through use of the company's solutions.

Abbott

Implementation Project Manager

Nashville, TN · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida ... customer processes to better facilitate patient care through use of the company's solutions.

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Process Implementation Manager information

See Smyrna, TN salary details

$36.4K

$96.5K

$156.7K

How much do process implementation manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for process implementation manager in Smyrna, TN is $96,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $112,800.00 per year, depending on experience, location, and employer.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What job categories do people searching Process Implementation Manager jobs in Smyrna, TN look for?

The top searched job categories for Process Implementation Manager jobs in Smyrna, TN are:

Process Implementation Manager jobs near you

Implementation Team Lead

corpay

Brentwood, TN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Job description

What We Need

Corpay is currently looking to hire an Implementation Team Lead within our NAT division. This position is in Brentwood, TN. In this role, you will oversee implementation workflow, coordinate account setup activities, ensure account information is complete and accurate, and provide day-to-day workflow leadership. You will report directly to Senior Manager Fleet and regularly collaborate with Implementation, Sales, Client Services, Project Management, and other key stakeholders.

How We Work

As an Implementation Team Lead, Corpay will set you up for success by providing:

• Assigned workspace in Brentwood, TN office

• Company-issued equipment

• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Ensuring all required account information, documentation, and data are complete and accurate before assigning accounts to an Implementation Team Specialist (ITS) for setup.

• Acting as a liaison between Implementation and Sales, Client Services, Project Management, and other key stakeholders to clarify requirements, resolve issues, and support successful account implementation.

• Creating implementation plans, establishing priorities, coordinating activities, and providing ongoing status updates throughout the implementation process.

• Evaluating implementation performance and analyzing key trends and metrics to identify opportunities to improve quality, efficiency, and overall implementation outcomes.

• Monitoring the overall account setup queue and individual associate queues to ensure workloads are appropriately managed and accounts are completed according to established service-level agreements (SLAs).

• Monitoring account setup progress, proactively identifying delays, aging accounts, and potential roadblocks, and coordinating action to ensure no account is left behind.

• Providing day-to-day workflow leadership and guidance to Implementation team members, helping prioritize work, address escalations, and support consistent execution of established processes.

• Recommending and supporting actions to reduce backlogs and account aging and improve workflow processes.

• Performing other duties as assigned.

Qualifications & Skills

• High School Diploma or equivalent required.

• One year of customer service or related professional experience required.

• Two to three years of related customer service or operational experience preferred, including at least one year of account implementation experience in a professional environment.

• Previous experience providing team leadership, workflow coordination, or peer guidance preferred.

• Payment card industry experience, Salesforce knowledge, and strong Excel skills are a plus.

• Strong organizational and prioritization skills.

• Effective verbal and written communication skills.

• Strong time management skills with the ability to manage competing priorities.

• Demonstrated leadership and team coordination skills.

• Strong problem-solving and analytical skills with attention to detail.

• Ability to monitor workloads, deadlines, account aging, and service-level expectations.

• Ability to collaborate effectively with cross-functional stakeholders and recommend workflow improvements.

• A combination of education and/or experience will be considered for the requirements listed above.

• Ability to navigate all situations with patience, empathy, and sound judgment.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)

• Virtual fitness classes offered company-wide

• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time

• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)

• Philanthropic support with both local and national organizations

• Fun culture with company-wide contests and prizes

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