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Process Documentation Specialist Jobs (NOW HIRING)

Fike

Process Documentation Specialist

Blue Springs, MO · On-site

Process Documentation Specialist Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity ...

Actalent

Process Documentation Specialist

South Bend, IN

$25.50 - $32.25/hr

Process Documentation Specialist The Process Documentation Specialist supports a chemical manufacturing operation by developing, updating, and standardizing operating procedures, work instructions ...

AA2IT

Documentation Specialist

Durham, NC · On-site

$29.50/hr

... needed Support process documentation changes and improvements which includes updates to batch ... Specialist will serve on the Manufacturing Support Team working with shop floor production ...

Vibrant LLC

Documentation Specialist

North Liberty, IA

$20 - $21/hr

The Documentation Specialist will assist with auditing data integrity and ensuring consistency and accuracy throughout the documentation process. This position will provide staff education, guidance ...

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

$85K - $92K/yr

This role focuses on translating complex processes and systems into clear, accurate, and easy-to ... Serve as a documentation specialist by organizing, standardizing, and improving internal ...

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How much do process documentation specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for process documentation specialist in the United States is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What is a process documentation specialist?

A Process Documentation Specialist is a professional responsible for creating, maintaining, and improving documentation related to an organization's business processes. They work closely with different departments to capture workflows, standard operating procedures, and best practices. Their work ensures that processes are clearly defined, easy to follow, and compliant with industry standards. This helps organizations achieve greater consistency, efficiency, and quality in their operations.

What are the key skills and qualifications needed to thrive as a process documentation specialist?

To thrive as a Process Documentation Specialist, you need strong analytical abilities, attention to detail, and proficiency in documenting business processes, often supported by a degree in business, communications, or a related field. Familiarity with process mapping tools (such as Visio or Lucidchart), document management systems, and quality management frameworks is typically required. Excellent written communication, collaboration, and organizational skills are crucial for effectively gathering information and presenting it clearly. These skills ensure that process documentation is accurate, accessible, and useful for driving operational efficiency and compliance.

What are some common challenges a process documentation specialist faces when standardizing procedures across departments?

Process Documentation Specialists often encounter challenges related to varying terminology, inconsistent workflows, and resistance to change among different departments. Successfully standardizing procedures requires strong communication and collaboration skills to gather input, build consensus, and ensure buy-in from stakeholders. It's also important to create clear, accessible documentation that accommodates the unique needs of each team while maintaining overall organizational consistency.

What is the difference between Process Documentation Specialist vs Business Analyst?

AspectProcess Documentation SpecialistBusiness Analyst
Primary FocusCreating, updating, and maintaining process documentationAnalyzing business needs and recommending solutions
Skills & CertificationsProcess mapping, technical writing, documentation toolsRequirements gathering, data analysis, communication
Work EnvironmentOften in operations, quality assurance, or process improvement teamsBusiness units, project teams, consulting environments

While both roles involve understanding organizational processes, the Process Documentation Specialist primarily focuses on documenting and maintaining process workflows, whereas the Business Analyst analyzes business needs and proposes solutions. The roles often collaborate but serve different core functions within organizations.

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Process Documentation Specialist jobs near you
Infographic showing various Process Documentation Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $50,388 per year, or $24.2 per hour.

Process Documentation Specialist

Blue Springs, MO • On-site

Fike
Industrial Machinery Manufacturing • 501 - 1,000 employees
Learn more about Fikeexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted just now

Fike Corporation rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Process Documentation Specialist
Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for an Process Documentation Specialist position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees worldwide.
Job Summary:
The Process Documentation Specialist is responsible for capturing, organizing, standardizing, and maintaining operational knowledge throughout the organization. This role works closely with operators, technicians, supervisors, engineers, quality personnel, and other subject matter experts to convert institutional knowledge into structured, accessible, and sustainable process documentation. Serving as one of several resources for developing and maintaining high-quality visual work instructions, standard operating procedures (SOPs), process documentation, and knowledge management systems, this role helps create the organizational framework ensuring employees can easily locate, understand, and utilize the information needed to perform their work.
Primary Responsibilities:
  1. Develops, revises, and maintains standard operating procedures (SOPs), manufacturing work instructions, process guides, and related operational documentation.
  2. Ensures all documentation is accurate, consistent, user-friendly, and aligned with operational requirements.
  3. Performs periodic reviews of existing documentation to identify outdated content, inconsistencies, duplication, and documentation gaps, while managing revision activities and approval workflows.
  4. Converts existing text-heavy procedures into standardized visual work instructions utilizing photographs, diagrams, illustrations, flowcharts, and visual controls.
  5. Creates professional, annotated visual work instructions that improve comprehension, consistency, and training effectiveness. Standardize visual work instruction formats across departments and collaborate with leaders to ensure visual documentation reflects actual operational practices.
  6. Partners with experienced operators and subject matter experts to capture critical process knowledge, troubleshooting methods, setup procedures, and quality requirements.
  7. Conducts structured interviews, observations, and shop-floor reviews to document how work is actually performed and support knowledge transfer initiatives associated with retirements, workforce growth, and cross-training efforts.
  8. Learns and evaluates the current organizational structure for process documentation across the enterprise to understand existing relationships between policies, procedures, work instructions, forms, standards, process maps, and training materials.
  9. Identifies potential gaps, inconsistencies, and areas for improvement within the current architecture.
  10. Assesses existing centralized knowledge repositories and document management systems, and recommends improvements for document classification, naming conventions, and metadata.
  11. Identifies and coordinates the consolidation of duplicate, conflicting, or obsolete documentation with document owners.
  12. Participates in process reviews, engineering changes, and improvement initiatives to identify documentation impacts resulting from process, equipment, tooling, quality, or safety changes.
  13. Updates work instructions and knowledge repositories following approved changes to ensure they accurately reflect current-state operations, and communicate these updates to affected stakeholders.
  14. Builds strong working relationships with production personnel, engineers, maintenance teams, and management.
  15. Serves as a resource to departments seeking assistance with process documentation and facilitate review sessions with subject matter experts to translate technical knowledge into accessible documentation.
  16. Maintains confidentiality of all information processed.

Performs related duties as assigned. Regular and consistent attendance is required.
Essential Skills:
Exceptional technical writing, editing, and document development skills. Strong visual communication and information design capabilities. Ability to organize complex information into intuitive structures. Excellent interviewing, active listening, and facilitation skills. Understanding of manufacturing processes and shop-floor operations. Strong attention to detail and commitment to documentation accuracy. Familiarity with document control systems and revision management practices. Proficiency with Microsoft Office and documentation development tools. Ability to build credibility and trust with operators, technicians, engineers, and supervisors.
Work Environment:
Work will be performed in a manufacturing, production, or office setting. While performing the duties of this job, the employee is regularly required to monitor manufacturing processes, analyze data using computer software, and collaborate with cross-functional teams. The role requires regular communication with both internal personnel and external agencies or customers.
Job Qualifications:
REQUIRED: Bachelor's degree in a relevant field (such as Manufacturing/Engineering Technology, Technical Communication, Business, or Education) OR an equivalent mix of education and experience. Three years or more of experience in technical writing, process documentation, training development, quality systems, manufacturing support, or knowledge management. Experience developing work instructions, SOPs, visual documentation, or training materials, as well as interviewing subject matter experts and documenting technical processes.
PREFERRED: Experience working within a manufacturing, industrial, or production environment.
Compensation: The pay range for this position is $56,692 to $69,743 a year. May increase depending on the level of experience of the candidate.
Working at Fike
At Fike, our people are our strength. In order to fulfill our greatest potential, we are committed to attracting, growing and retaining a diverse and inclusive workforce. Better, Together as OneFike! Plus, at Fike, we offer benefits and perks to help make you smile and feel like family.
Check out our competitive benefits package which includes:
  • Three Weeks Paid Time Off (PTO) pro-rated the first year & Paid Holidays
  • Medical Plans with FSA & HSA, Vision & Dental Plan
  • Paid Life and Long-term Disability Insurance
  • 401(k) and Roth 401(k) Plan with Company Match Fully Vested on Day One!
  • Profit Sharing Bonus Program
  • Education Reimbursement
  • Employee Assistance Program
  • On-Site Fitness Center & Award Winning Wellness Program
  • Reimbursement for Safety Shoes & Glasses
  • Service awards & Recognition Program
  • Company Picnic, Quarterly Events and Holiday Lunch
  • Free Coffee/Tea, Lunch Utensils, Lunch Room Mini-mart, Free Parking

Refer to Req ID 3930. Please visit our website at www.fike.com to fill out an application.
Fike is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

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