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Process Coordinator Jobs in Boston, MA (NOW HIRING)

Foremost at Sharon

MDS Coordinator

Sharon, MA · On-site

$45 - $52/hr

Coordinates the assessment, planning, implementation and evaluation of resident care by following the MDS process. * Coordinates and facilitates care conferences with the interdisciplinary team.

RegalCare

MDS Coordinator LTC

Wakefield, MA · On-site

$46 - $52/hr

Coordinates the assessment, planning, implementation and evaluation of resident care by following the MDS process. * Coordinates and facilitates care conferences with the interdisciplinary team.

Ashworth Awards

HR Coordinator

North Attleboro, MA · On-site

$22 - $25/hr

Process and document payroll changes and records (no approval authority) * Track compliance ... Coordination & Communication * Act as the coordination point between employees, managers, and ...

THE ENTWISTLE COMPANY

PROCESS ENGINEER

Hudson, MA · On-site

$80K - $100K/yr

Develop and approve technical documentation, including process validations and inspection methodologies, in coordination with Quality, Engineering, and Production Control teams. * Manage project ...

ENTWISTLE COMPANY

PROCESS ENGINEER

Hudson, MA · On-site

$80K - $100K/yr

Develop and approve technical documentation, including process validations and inspection methodologies, in coordination with Quality, Engineering, and Production Control teams. * Manage project ...

Entwistle Company

PROCESS ENGINEER

Hudson, MA · On-site

$80K - $100K/yr

Develop and approve technical documentation, including process validations and inspection methodologies, in coordination with Quality, Engineering, and Production Control teams. * Manage project ...

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Process Coordinator information

See Boston, MA salary details

$32.6K

$68K

$104.8K

How much do process coordinator jobs pay per year?

As of Aug 25, 2026, the average yearly pay for process coordinator in Boston, MA is $68,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a process coordinator?

A process coordinator analyzes and streamlines the production and manufacturing processes of an organization. Someone in this position may be responsible for overseeing upgrades to machinery or setting worker schedules to keep work processes going as smoothly as possible. Qualifications may include an associate’s degree and some experience in manufacturing. To have a successful career as a process coordinator, you need to continually develop your skills in management and education yourself on new operating procedures in your industry.

What are some typical challenges a process coordinator might face when streamlining workflows across multiple departments?

Process Coordinators often encounter challenges such as resistance to change, varying priorities between departments, and communication gaps. Successfully streamlining workflows requires strong interpersonal skills to foster collaboration, as well as the ability to analyze and reconcile different processes and expectations. Staying organized and maintaining clear documentation are essential for managing these complexities and ensuring a smooth transition to improved processes.

What are the key skills and qualifications needed to thrive as a process coordinator, and why are they important?

To thrive as a Process Coordinator, you need strong organizational skills, attention to detail, and a background in process management or business administration. Familiarity with workflow management software, project tracking tools like Trello or Asana, and sometimes certifications such as Six Sigma are commonly required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively with cross-functional teams make someone stand out in this role. These skills and qualities are crucial for ensuring efficient operations, consistent process improvements, and successful project outcomes.

How much does a process coordinator make?

The average salary for a process coordinator typically ranges from $45,000 to $70,000 per year, depending on experience, industry, and location. Entry-level coordinators may earn less, while those with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.
More about Process Coordinator jobs

What are the most commonly searched types of Process jobs in Boston, MA?

The most popular types of Process jobs in Boston, MA are:

What job categories do people searching Process Coordinator jobs in Boston, MA look for?

The top searched job categories for Process Coordinator jobs in Boston, MA are:

What cities near Boston, MA are hiring for Process Coordinator jobs?

Cities near Boston, MA with the most Process Coordinator job openings:

Process Coordinator jobs near you
Infographic showing various Process Coordinator job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,029 per year, or $32.7 per hour.

Complaint Unit Processing Coordinator

Commonwealth of Massachusetts

Marlborough, MA • On-site

Full-time

Posted 3 days ago

New

Job description

The Massachusetts Department of Public Health (DPH) Bureau of Health Care Safety and Quality, Division of Health Care Facilities Licensure and Certification (DHCFLC) is seeking a Program Coordinator to coordinate and monitor the processing of complaint surveys for all health care facilities overseen by the department, including tracking and timely completion, finalize records for archival and attach survey documents in ASPEN and IQIES.  The Program Coordinator serves as a liaison with CMS processing and enforcement staff and collaborates with internal DPH groups and CMS partners working closely with DHCFLC.  

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Coordinates the updating of survey tracking database with status of surveys throughout the Complaint process in an accurate and timely manner as mandated by the Commonwealth and Center for Medicare and Medicaid Services.       

  • Responsible for the processing of the Complaint surveys of health care providers within ASPEN and IQIES systems.

  • Coordinates and performs as necessary the filing, photocopying, scanning, distribution and mailings of deficiency statements, correspondence and other materials relating to the survey process.

  • Coordinates the distribution of copies of letters and forms to appropriate Agencies, Staff and Departments 

  • Ensures written reports and correspondence is grammatically correct, accurate and complete.

  • Ensures all written documentation regarding complaint investigations and associated correspondence is filed in an accurate and timely manner

  • Coordinates the completion of any surveys referred to the Legal Department and other agencies as appropriate.

  • Acts as liaison with CMS Boston location processing and enforcement staff

Required Qualifications:

  • Knowledge of general report writing.
  • Ability to communicate effectively.
  • Capacity to analyze and determine the applicability of data to draw conclusions and make appropriate recommendations.
  • Ability to prepare and use general reports, charts, graphs, and tables. 

Preferred Qualifications:

  • Proficiency with Microsoft Office, especially Word, Excel, and PowerPoint.

  • Self-starter with excellent organizational skills, and the ability to prioritize work assignments independently.

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

First consideration will be given to those applicants that apply within the first 14 days.
 

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*

II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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