Process Control Manager Jobs in Maumelle, AR (NOW HIRING)

This position will provide commercial lines loss control consultation services for a vastly diverse client base. This will include conducting extensive research, data collection, analysis and evaluation to make recommendations to control clients’ sources of risk, loss and/or costs.

• Develop information on client accounts regarding claims analysis, loss trends, and other specific technical areas.
• Review and interpret client claims data, providing summaries to associates or clients.
• Provide clients and prospects with loss prevention and risk analysis intended to positively impact their loss ratio and premium levels.
• Develop custom solutions and advise clients on best practices in risk mitigation and safety management strategies.
• Communicate with clients verbally or in writing on any safety issues and concerns.
• Provide oversight of insurance carrier activities on client’s behalf.
• Use industry formulas and calculations to create models to illustrate Loss Control needs and monitor historical loss trends.
• Provide clients and prospects with loss prevention and risk analysis intended to positively impact their loss ratio and premium levels.
• Compile facts from on-site visits, various reports and databases to assess existing processes/practices, and determine severity/frequency of problems, and identify needs.
• Prepare spreadsheets, graphics, charts, and diagrams for client presentations.
• Assess and benchmark clients performance against internal and industry standards. Prepare technical reports and evaluate data.
• Write reports and recommendations utilizing nationally recognized safety standards such as OSHA, ANSI and NFPA based on surveys of facilities.
• Provide technical support to assist with implementation of recommendations/action plans.
• Counsel clients and other staff members regarding technical issues.
• Actively pursue professional development efforts to better meet client expectations.
• Develop/manage relationships with insurance carrier and vendor partners.
• Provide support to the sales and service teams.
• May independently complete smaller or less complex loss control analyses and/or may support other staff members with highly complex loss control projects and analyses.
• Provide Loss Control Services to Clients including the following:
  • Industrial Hygiene Services including Noise and basic Air Sampling.
  • Mock OSHA and Life Safety Code Inspections.
  • Fleet/DOT Consultation.
  • Prepare Property Valuations.
  • Evaluate Fire Protection Systems and advise clients.
  • Evaluate Client safety & health Programs.
  • Perform audits/assessments at Client locations.
• Perform additional duties and/or special assignments as requested.

• Bachelor's degree in a related field.
• 4+ years of related experience and/or training.
• Equivalent combination of education and experience.

• Excellent verbal, written and organizational skills and strong attention to detail.
• Self-motivated with the ability to work independently in a fast-paced environment.
• Ability to prioritize and handle multiple tasks simultaneously.
• Analytical, critical thinking and problem solving skills with the ability to determine the appropriate action.
• Process management skills.
• Establish and maintain effective working relationships at all levels of the organization.
• Proficient in Microsoft Office Suite or similar software, with the ability to learn and utilize industry specific software as required.
• Ability to maintain confidentiality.
• Demonstrated reliability in attendance and work performance.
• Ability to work independently as well in collaborative settings.
• Ability to travel as required.
• Attention to detail with emphasis on accuracy and quality.

• CSP, ARM, CRM, CPCU, CFPS, CIH, or CPE desired or the ability to obtain one or more of the listed professional certifications within 12 months of employment.
• Valid Driver’s License.
• HIPAA Training

$105,000-$160,600

For benefits information please visit https://www.stephens.com/careers/benefits.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.