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Process Automation Manager Jobs in New York (NOW HIRING)

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People Systems and Automation Manager

New York, NY · On-site

$95K - $195K/yr

Why this role? We're hiring a People Systems and Automation Manager to own how our People processes ... Our processes were built for a much smaller company and too many of them still depend on someone ...

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Process Automation Manager information

See New York salary details

$28.7K

$126.8K

$186.7K

How much do process automation manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for process automation manager in New York is $126,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,100.00 and $159,700.00 per year, depending on experience, location, and employer.

What does a process automation manager do?

A Process Automation Manager oversees the design, implementation, and optimization of automated processes within an organization. Their main goal is to increase efficiency, reduce manual work, and improve overall business performance by leveraging technologies such as robotics process automation (RPA), artificial intelligence, and workflow management tools. They collaborate with various departments to identify automation opportunities, lead project teams, and ensure that automation solutions align with business objectives. Additionally, they monitor performance metrics and drive continuous improvement initiatives.

What are some common challenges process automation managers face when implementing new automation solutions?

Process Automation Managers often encounter challenges like resistance to change from staff, integration issues with legacy systems, and ensuring data security during automation. Successfully managing these hurdles requires strong communication skills to educate stakeholders about benefits, collaboration with IT teams to address technical compatibility, and careful planning to maintain compliance and protect sensitive information. Addressing these challenges proactively helps ensure smooth adoption of automation projects and maximizes their impact.

What are the key skills and qualifications needed to thrive as a process automation manager, and why are they important?

To thrive as a Process Automation Manager, you need expertise in process improvement methodologies (like Lean or Six Sigma), automation technologies, and a relevant degree in engineering, IT, or a related field. Familiarity with tools such as Robotic Process Automation (RPA) platforms (e.g., UiPath, Automation Anywhere), workflow management systems, and relevant certifications (like PMP or RPA certifications) is typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive cross-functional collaboration and change management. These skills and qualifications are critical to successfully designing, implementing, and optimizing automated solutions that enhance efficiency and business outcomes.

What is the difference between Process Automation Manager vs Business Process Analyst?

AspectProcess Automation ManagerBusiness Process Analyst
CredentialsTypically requires certifications like RPA, BPM, or project managementOften holds business analysis or process improvement certifications
Work EnvironmentLeads automation projects, manages technical teams, collaborates with ITAnalyzes business processes, documents workflows, recommends improvements
Industry UsageCommon in IT, manufacturing, finance, and tech sectorsWidely used across various industries for process optimization

The Process Automation Manager focuses on implementing automation solutions and managing related teams, while the Business Process Analyst concentrates on analyzing and improving existing business processes. Both roles often collaborate but serve different functions within process improvement initiatives.

What do process automation managers get paid?

Process automation managers typically earn a median annual salary ranging from $80,000 to $130,000, depending on experience, industry, and location. They often have skills in robotic process automation (RPA) tools, project management, and process analysis, which can influence compensation levels.

What cities in New York are hiring for Process Automation Manager jobs?

Cities in New York with the most Process Automation Manager job openings:

Process Automation Manager jobs near you
Infographic showing various Process Automation Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $126,780 per year, or $61 per hour.

AI, Analytics & RPA Support SRE Manager

New York, NY • Hybrid

Mizuho Financial Group
Finance and Insurance • 10K+ employees
Learn more about Mizuho Financial Groupexternal

$112K - $150K/yr

Full-time

Posted 17 days ago

Key responsibilities

  • Oversee and manage multiple support teams to ensure high performance and effective collaboration.

  • Manage the IT infrastructure for AI, Analytics, and RPA applications to ensure systems are secure, up-to-date, and efficient.

  • Implement SRE practices to enhance system reliability, performance, and scalability through automation, monitoring, and proactive issue resolution.

Job description

Join Mizuho as an AI, Analytics & RPA Support SRE Manager!

Role Description:

Mizuho AI and Analytics Center Of Acceleration team are seeking a highly skilled and motivated AI, Analytics Robotic Process Automation (RPA) infrastructure, support, and SRE to join our team. This individual will play a crucial rolein overseeing multiple support teams and managing the IT infrastructure for various AI, Analytics, and RPA applications. This role requires a strategic leader who can ensure the stability, security, and efficiency of our IT systems while driving innovation and continuous improvement.

Responsibilities:

  • Leadership and Management:Lead and manage multiple support teams, ensuring high performance and effective collaboration.
  • IT Infrastructure Management:Oversee the IT infrastructure for AI, Analytics, and RPA applications, ensuring systems are up-to-date, secure, and running efficiently.
  • Strategic Planning:Develop and implement strategic plans for infrastructure and support services, aligning with business goals.
  • Process Improvement:Spearhead process improvement initiatives to streamline workflows and enhance technology operations.
  • Compliance and Security:Ensure compliance with ITIL standards and implement robust security measures to protect IT systems and data.
  • ServiceNOW Management:Utilize ServiceNOW for IT service management, ensuring efficient handling of incidents, problems, and changes.
  • Azure Cloud Management:Oversee the deployment and management of applications on the Azure cloud platform, ensuring optimal performance and scalability.
  • Site Reliability Engineering (SRE):Implement SRE practices to enhance system reliability, performance, and scalability. Focus on automation, monitoring, and proactive issue resolution.
  • Stakeholder Collaboration:Collaborate with various departments, including marketing, IT, and customer service, to support business objectives and enhance customer engagement.

Required Experience:

  • Minimum of 10 years of experience in IT infrastructure management, with at least 5 years in a leadership role.
  • Relevant certifications such as ITIL, PMP, or CISSP are a plus.
  • Proven experience with ServiceNOW for IT service management.
  • Hands-on experience with Azure cloud services, including deployment, management, and optimization.
  • Experience in implementing and managing Site Reliability Engineering practices, including automation, monitoring, and proactive issue resolution.

Required Skills:

  • Excellent problem-solving skills and the ability to think critically and creatively.
  • Excellent stakeholder management skills, with a proven ability to influence and collaborate across diverse teams.
  • Strong leadership.
  • Proficiency in IT infrastructure technologies, including cloud computing, DevOps, software-defined networking, and Infrastructure-as-a-Service (IaaS).
  • Strong project management skills, with the ability to track, organize, and drive multiple initiatives simultaneously.
  • Effective communication and interpersonal skills.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is preferred.

The expected base salary ranges from $112k-$150k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

#LI-Hybrid

Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.

Mizuho Americasoffers a competitive total rewards package.

We are an EEO/AA Employer -M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

#LI-MIZUHO

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