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Process Associate Jobs in Medway, MA (NOW HIRING)

Overview The Processing Associate is to perform cannabis harvesting, drying, trimming, and ... Performing in-process and post-process quality assurance testing and conducting visual inspections

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Processing Associate

Braintree, MA · On-site

$15 - $15.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Processing Associate

Newton, MA · On-site

$16.25 - $16.75/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Processing Associate

Newton, MA · On-site

$16.25 - $16.75/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Process Associate information

See Medway, MA salary details

$19

$29

$34

How much do process associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for process associate in Medway, MA is $29.67, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $32.98 per hour, depending on experience, location, and employer.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What are the skills for a process associate?

A process associate typically needs strong attention to detail, good communication skills, and proficiency in data entry and basic computer applications like MS Office. Analytical thinking, problem-solving abilities, and the ability to follow standard operating procedures are also important. Familiarity with industry-specific tools or software may enhance performance in this role.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

Associate Director, Source to Contract Process & Platform Enablement

Vrtx

Boston, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Job Description

Role Summary

The AD, SourcetoContract Process & Platform Enablement is responsible for leading and advancing SourcetoContract (S2C) execution enablement, serving as a senior business lead for the processes, platforms, and controls that enable compliant, efficient, and scalable sourcing, contracting, and thirdparty risk management. This role shapes how S2C capabilities are translated into business outcomes by aligning process design, platform enablement, governance, and continuous improvement across the endtoend execution lifecycle.

This role leads the business-side enablement of S2C execution across sourcing events, awards, contract creation and lifecycle management, and supplier contract enablement. The role is expected to standardize and modernize execution through disciplined operating models, strong cross-functional partnership, and thoughtful adoption of digital and AI-enabled capabilities that improve user experience, decision support, control effectiveness, and speed to value. In partnership with Category Management, Legal, Procurement Operations, IT/Digital, and other COE towers, the leader ensures S2C execution is well-controlled, resilient, scalable, and continuously improving.

Key Responsibilities

1. S2C Process & Platform Ownership

  • Serve as a senior business lead for SourcetoContract execution processes and enabling platforms, including sourcing events, supplier collaboration, award workflows, contract authoring, approvals, execution, amendments, and renewals.
  • Drive process and platform alignment across sourcing and contracting to support seamless handoffs into downstream P2P execution.
  • Drive a controlled endtoend lifecycle for S2C execution with appropriate approvals, auditready traceability, and contract integrity.

2. Enablement Roadmap & Continuous Improvement

  • Lead the enablement roadmap and backlog for S2C processes and platforms, including enhancements, configuration changes, and defect remediation.
  • Prioritize work based on business value, risk mitigation, compliance impact, and operational efficiency.
  • Drive continuous improvement across sourcing cycle times, contract turnaround, template usage, clause compliance, and user adoption.

3. Change, Release & Readiness Management

  • Lead business-side change and release readiness for S2C platforms, including impact assessment, testing coordination, UAT, and golive preparation.
  • Help ensure sourcing and contracting changes do not disrupt active sourcing events, contract execution, or downstream purchasing.
  • Partner with IT and Operations on issue management, escalations, and postdeployment stabilization.

4. Controls, Compliance & Contract Integrity

  • Advance sourcing and contracting workflows that support required controls, approval routing, legal review checkpoints, and standardized contract language.
  • Partner with Legal, Finance, Compliance, and Risk to operationalize policy requirements and mitigate commercial and regulatory risk through execution.

5. Supplier & Stakeholder Enablement

  • Enable effective supplier participation in sourcing and contracting workflows through clear processes, templates, and supporting guidance.
  • Partner with Category Managers and Legal to improve usability and consistency while maintaining required safeguards.

6. Operating Model with CLM and TPRM Operations

  • Partner with Central Operations and any execution or BPO teams supporting sourcing, contract, and TPRM administration to maintain clear operating rhythms.
  • Define escalation paths, issue resolution processes, and continuous improvement loops in partnership with operations teams to reduce friction and improve service levels.

7. CrossCOE Collaboration

  • Partner with Strategy, Governance & Excellence to operationalize sourcing and contracting standards within execution workflows.
  • Partner with P2P Process & Platform Enablement to ensure clean downstream integration from contract to purchase.
  • Partner with Analytics to ensure S2C execution data supports trusted KPIs, savings tracking, and contractual compliance insights.

Qualifications & Experience

Required

  • 8+ years of experience supporting and enabling SourcetoContract processes and platforms in a business, COE, or product ownership role.
  • Strong understanding of sourcing execution, contract lifecycle management, approvals, and supplier engagement.
  • Handson experience leading requirements definition, UAT, enablement enhancements, and user training.
  • 5+ years with Coupa Sourcing, Icertis and Process Unity platforms
  • Experience leading AI-enabled process improvement and digital innovation within procurement, sourcing, contracting, or adjacent enterprise workflows.
  • Experience driving standardization of sourcing and contracting execution at scale.
  • Experience partnering closely with Legal and Category Management teams.
  • Familiarity with contract template governance, clause libraries, and compliance enablement.

Leadership Attributes

  • Strong execution focus with the ability to balance speed, control, and risk.
  • Strong crossfunctional influencer and advisor who can drive alignment across Procurement, Legal, and Operations without direct authority.
  • Clear communicator who translates business and legal requirements into executable processes and platform outcomes.
  • Forward-looking leader who can evaluate and apply AI capabilities to simplify processes, improve decision support, and enhance user experience responsibly.

#LI-Hybrid

#LI-AA1

Pay Range:

$156,000 - $234,000

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com