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Process Associate Jobs in Houston, TX (NOW HIRING)

Capital One

Associate, Process Manager

Houston, TX

Associate, Process Manager We are seeking a detail-oriented and analytical Gateway & Network Billing Specialist to manage, optimize, and reconcile our payment gateway and card network billing ...

Capital One

Associate, Process Manager

Houston, TX · On-site

Associate, Process Manager We are seeking a detail-oriented and analytical Gateway & Network Billing Specialist to manage, optimize, and reconcile our payment gateway and card network billing ...

Tjx

Processing Associate

Missouri City, TX

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

The TJX Companies , Inc.

Processing Associate

New Caney, TX · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Processing Associate

Missouri City, TX · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Processing Associate

New Caney, TX · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Processing Associate

New Caney, TX · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Processing Associate

New Caney, TX · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Processing Associate

Missouri City, TX · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Process Associate information

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How much do process associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for process associate in Houston, TX is $27.87, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $31.01 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are the most commonly searched types of Process jobs in Houston, TX?

The most popular types of Process jobs in Houston, TX are:

What are popular job titles related to Process Associate jobs in Houston, TX?

For Process Associate jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in Houston, TX look for?

The top searched job categories for Process Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Process Associate jobs?

Cities near Houston, TX with the most Process Associate job openings:

Process Associate jobs near you
Infographic showing various Process Associate job openings in Houston, TX as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,963 per year, or $27.9 per hour.

Associate, Process Manager

Capital One

Houston, TX

Full-time

Posted 15 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

89th of 174 rated banks

Job description

Associate, Process Manager

We are seeking a detail-oriented and analytical Gateway & Network Billing Specialist to manage, optimize, and reconcile our payment gateway and card network billing operations. In this role, you will be responsible for tracking, auditing, and processing complex transaction fee structures from major card networks (Visa, Mastercard) and payment gateways (e.g., Stripe, Adyen, Authorize.net). You will ensure accurate revenue settlement, eliminate billing leaks, and partner with finance, engineering, and product teams to optimize processing costs.


General Responsibilities:

  • Network & Gateway Fee Auditing: Review, reconcile, and audit complex monthly invoices from payment gateways, acquiring banks, and card networks (interchange fees, assessment fees, gateway processing fees).

  • Transaction Billing & Settlement: Oversee end-to-end payment gateway transaction billing, ensuring accurate fee application, payout reconciliation, and revenue assurance across all payment methods.

  • Discrepancy & Dispute Resolution: Identify, investigate, and resolve billing anomalies, interchange downgrades, chargeback fees, and unexpected network penalties alongside processor account managers.

  • Financial Reporting & Analytics: Build and maintain financial dashboards to track processing cost trends, cost-per-transaction metrics, and margin impacts to present actionable insights to leadership.

  • Process Optimization: Continuously evaluate current payment routing and fee schedules to recommend cost-reduction strategies and eliminate manual reconciliation workflows.

  • Cross-Functional Collaboration: Partner with Engineering, Product, and Finance to ensure new billing features, payment methods, or gateway integrations are configured correctly for accurate fee tracking.

  • Compliance & Governance: Ensure all billing practices and data handling conform to PCI-DSS standards and relevant financial compliance regulations.

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 1 year of experience with Microsoft Office or G Suite

  • At least 1 year of process management experience

Preferred Qualifications:

  • Bachelors Degree

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $73,300 - $83,700 for Process Manager


Riverwoods, IL: $66,700 - $76,100 for Process Manager


Houston, TX: $66,700 - $76,100 for Process Manager









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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