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Process Associate Jobs in Hollywood, FL (NOW HIRING)

Job Title Business Process Designer Banesco USA is seeking a Business Process Designer for our Business Process business unit. Primary Job Duties: * Discovery & Interviewing : Conduct deep-dive ...

Associate, Tax Equity Advisors

Miami, FL · On-site

$56K - $74K/yr

BCA operates with lean teams and Associates must be able to manage processes from pitch to close.BCA has a robust pipeline of prospective and active engagements and is seeking a candidate that can ...

Associate, Tax Equity Advisors

Miami, FL · On-site

$56K - $74K/yr

BCA operates with lean teams and Associates must be able to manage processes from pitch to close. BCA has a robust pipeline of prospective and active engagements and is seeking a candidate that can ...

S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or ...

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Process Associate information

See Hollywood, FL salary details

$17

$26

$30

How much do process associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for process associate in Hollywood, FL is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $24.90 and $29.76 per hour, depending on experience, location, and employer.

What is a process associate?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a process associate do?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a process associate?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Is a process associate a stressful job?

A process associate role can involve repetitive tasks, meeting deadlines, and attention to detail, which may contribute to stress levels. However, the job environment, workload, and support systems can influence how stressful the role feels for an individual.

Is a process associate job entry level?

A process associate position is often considered entry-level, suitable for candidates with basic skills in data entry, process management, or customer service. Many employers provide on-the-job training, and a high school diploma or equivalent is typically sufficient to start in this role.

What are popular job titles related to Process Associate jobs in Hollywood, FL?

For Process Associate jobs in Hollywood, FL, the most frequently searched job titles are:

What job categories do people searching Process Associate jobs in Hollywood, FL look for?

The top searched job categories for Process Associate jobs in Hollywood, FL are:

What cities near Hollywood, FL are hiring for Process Associate jobs?

Cities near Hollywood, FL with the most Process Associate job openings:

Infographic showing various Process Associate job openings in Hollywood, FL as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,672 per year, or $26.8 per hour.

Business Process Designer

Banesco USA

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Job Title

Business Process Designer

Banesco USA is seeking a Business Process Designer for our Business Process business unit.

Primary Job Duties:

  • Discovery & Interviewing: Conduct deep-dive interviews with process owners and stakeholders to uncover manual bottlenecks, data gaps, and operational inefficiencies, as well as map manual decision-making processes, identifying "low-variability" tasks ideal for AI automation vs. "high-judgment" tasks requiring human oversight.
  • Analysis and Process Design: Adopt a systemic approach to identify the end-to-end process and friction points. Document "As-Is" and “To-Be” workflows, business requirements, KPIs for post-implementation performance tracking, and any additional supporting artifacts. 
  • Value Management & Continuous Improvement: Quantify the potential impact of improvements—including FTE savings, cycle time/waste reduction, and error mitigation. Define KPIs for efficiency and reports to track performance. Establish a permanent feedback loop where automation performance data triggers ongoing process refinements.
  • Strategic Roadmap: Balance "quick win" automations with the need for scalable, robust process architecture. Help leadership prioritize the backlog by distinguishing foundational improvements from "hype" projects.
  • Tool Orchestration: Recommend optimal technology solution (RPA, BPM, GenAI/LLMs). Ensure all AI developments are connected to the broader enterprise ecosystem, avoiding "siloed" solutions that create technical debt.
  • Support Change Management: Partner with Change Management Lead to advocate for the user and monitor post-deployment effectiveness, usability, and model drift.
  • Responsible for completing annual training program assigned.
  • Performs other functions and/or duties as assigned.

 

Job Requirements:

 

  • Experience: 5+ years in Process Improvement (Lean, Six Sigma, or BPM) with a proven track record in AI/Automation projects. 
  • Languages: Fluent in English; Spanish is a plus.
  • Systems Thinking: Proven ability to map end-to-end value streams, identify dependencies, and look at the "whole picture" rather than individual tasks. 
  • AI Fluency: High-level understanding of AI capabilities (LLMs, NLP) and Automation (RPA, Low-code) without requiring programming skills.
  • Risk Literacy: Risk-aware mindset regarding data integrity and process controls.
  • Attention to Detail: Ability to manage complex, cross-departmental processes with extreme precision. Effective listener with good analytical skills and the ability to extract "tacit knowledge" from users who may not realize they are following a specific logic pattern
  • Emotional Intelligence: Skilled at interviewing stakeholders and managing the "fear of automation" within teams.
  • Resilience & Adaptability: Comfortable with ambiguity; able to pivot process designs as technology capabilities or business priorities change.
  • Communication: Exceptional storytelling and presentation skills; ability to influence stakeholders at all levels. 
  • Strong verbal and written communication skills, ability to communicate at all levels of the organization.
  • Strong analytical skills in order to detect and identify weaknesses in the bank’s systems and the ability to identify the root cause of the weakness. 
  • Ability to multi-task, with strong organization, time-management and prioritizing skills. 
  • Strong customer service skills, ensuring satisfaction of both internal and external customers. 
  • Ability to work and complete task producing high quality results within a fast-paced environment.

Benefits:
 

  • Competitive base salary.
  • Paid time off.
  • Hybrid schedule.
  • 401k with employer match.
  • Tuition reimbursement.
  • Paid parental leave.
  • Medical, Dental, Vision.
  • Life Insurance.
  • Supplemental Insurances.
  • Short-Term & Long-Term Disability Benefits.
  • Free parking.
  • On-site Cafeteria.

 

 

About Us 

 

 

Banesco USA is part of Banesco International, a worldwide group of financial institutions with presence in 6 countries. 

As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world.

Our actions are rooted in our Values: Reliability, Responsibility, Quality and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark.

At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us.

#LI-HYBRID