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Process Associate Jobs in Germantown, MD (NOW HIRING)

TJX Companies

Backroom Processing Associate

Sterling, VA · On-site

$14.50 - $15/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Backroom Processing Associate

Sterling, VA

$14.50 - $15/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Backroom Processing Associate

Sterling, VA · On-site

$14.50 - $15/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

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Process Associate information

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How much do process associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for process associate in Germantown, MD is $29.49, according to ZipRecruiter salary data. Most workers in this role earn between $27.45 and $32.79 per hour, depending on experience, location, and employer.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What jobs pay 4000 a week without a degree?

A Process Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, or certain skilled trades like electricians or commercial drivers, especially with experience and certifications. These jobs often require specialized skills, on-the-job training, or licensing but do not necessarily require a college degree. Earning $4,000 a week usually involves seniority, commission, or overtime in such fields.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What is a processing associate?

A processing associate is a professional responsible for handling and verifying data, documents, or transactions within a company's operational processes. They often use specific software tools, follow standard procedures, and ensure accuracy and efficiency in their tasks. This role typically requires attention to detail and organizational skills.

How much do process associates make in the US?

Process associates in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.
What are the most commonly searched types of Process jobs in Germantown, MD? The most popular types of Process jobs in Germantown, MD are:
What job categories do people searching Process Associate jobs in Germantown, MD look for? The top searched job categories for Process Associate jobs in Germantown, MD are:
What cities near Germantown, MD are hiring for Process Associate jobs? Cities near Germantown, MD with the most Process Associate job openings:
Process Associate jobs near you
Principal Associate, Product Operations & Process Management - AML Next Gen Investigator Platforms

Principal Associate, Product Operations & Process Management - AML Next Gen Investigator Platforms

Capital One

Mclean, VA

Full-time

Re-posted 27 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

76th of 149 rated banks

Job description

Principal Associate, Product Operations & Process Management - AML Next Gen Investigator Platforms

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo and driving sustainable customer experiences through technology. In Enterprise Risk Management (ERM), we ensure this innovation is built on a foundation of excellence.

Product Operations plays a vital role in the Next Gen Investigation Ecosystem. We don't just watch from the sidelines; we document, monitor, and control the critical processes that allow our products to thrive. We are the bridge between bold intent and execution, ensuring our platforms are "Well Managed" for our businesses, our customers, and our stakeholders.

As a Principal Process Associate in Product Operations, you will support the Anti-Money Laundering (AML) Investigator Platforms team as a primary liaison between Product, Operations, Technology, and our risk partners. You will uniquely blend process execution, change management, and stakeholder partnership to ensure our investigative tools operate at peak efficiency.

We are seeking a Process Specialist-someone who can navigate complex regulatory landscapes while maintaining an obsessive focus on the "Voice of the Customer."

The Ideal Candidate:

  • A Master of Balancing Priorities: You thrive in high-energy, fast-paced environments. You can seamlessly manage multiple initiatives and diverse stakeholders simultaneously, ensuring every "Well Managed" goal is met without sacrificing quality.

  • Driven Toward Execution: You display strong initiative and the ability to drive and motivate partners toward common goals. You don't just identify a problem; you support the solution from triage to resolution.

  • Technologically Adept & Adaptable: You are a forward-thinker who is quick to adapt to dynamic Agile environments. You are intellectually curious, asking the right questions to challenge conventional thinking and improve the status quo.

  • An Influential Partner: You can effectively communicate and influence partners across multiple functional areas, translating technical needs into business outcomes.

  • A Master of Synthesis: You can develop, edit, and deliver presentations that distill complex insights into actionable change management strategies.

Specific responsibilities and skill set required include, but are not limited to:

Process Governance & Coordination

  • Drive Improvements: Monitor and report on process health; contribute to the planning of redesign initiatives to eliminate friction.

  • Control Support: Establish and manage process controls and maintain formal development/management documentation to ensure a continuous "Well Managed" state.

  • Access Management: Own and execute Access Management processes, certification, and ongoing user access requests.

  • Policy Maintenance: Support the maintenance of policies and standards that govern the Next Gen ecosystem.

Product Operations & Execution

  • The "Front Door": Act as the primary intake for user issues. Manage support channels, triage topics, and collaborate with Product and Tech to drive rapid resolutions.

  • Go-To-Market Support: Partner with business customers on user communications and go-to-market plans, ensuring smooth feature adoption.

  • Quality Assurance: support User Acceptance Testing (UAT) efforts for product feature delivery.

  • Risk Liaison: Support audit and exam requests, partnering with Product and Technology to provide timely and accurate evidence to the Second/Third Line.

Insights & Partnership

  • Voice of the Customer: Collect and organize qualitative and quantitative data to provide transparency to senior leadership regarding user needs and platform performance.

  • Regulatory Support: Navigate regulatory requirements to ensure all product delivery and process improvements remain compliant.

  • Collaborative Outcomes: Partner with Product, Technology, and stakeholders to achieve desired outcomes by clarifying needs and providing appropriate solutions.

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 3 years of experience in Financial Services.

  • At least 3 years of experience in Process Management.

  • At least 3 years of experience working on cross-functional projects and programs.

  • At least 2 years of experience in Risk Management.

  • At least 2 years of experience in Project Management.

Preferred Qualifications:

  • 4+ years of Financial Services and Process Management experience.

  • 3+ years of experience with Root Cause Analysis or Process Improvement.

  • 1+ years of experience working in an Agile environment.

  • Professional certification in Agile, Lean, Six Sigma, or PMP.

  • Business Process Management (BPM) certification or equivalent professional experience.

  • Proficient in Google Workspace (e.g., Draw.io, Google Slides, and Google Sheets).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $108,900 - $124,300 for Principal Process Manager


Richmond, VA: $98,900 - $112,900 for Principal Process Manager










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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