Process Advisor Jobs in Plantation, FL (NOW HIRING)

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Position Summary:

The College of Social Work & Criminal Justice at Florida Atlantic University is seeking an Academic Advisor III in Boca Raton, FL.

The Academic Advisor III serves as a dedicated partner in student success, providing holistic academic advising and guidance to students throughout their educational journey. Through proactive outreach, degree planning, graduation support, and collaboration with university partners, this role helps students navigate academic requirements, achieve their educational goals, and persist to graduation. The position also supports recruitment, retention, and student engagement initiatives while contributing to a welcoming and student-centered advising environment.

*The primary work location for this position is the Boca Raton campus. This role will also require travel to-and work at-Davie campus.

Summary of Responsibilities:

• Serve as an academic advisor in providing academic advising and program guidance to CDSI students.
• Assist all CDSI students on the Broward Campuses through the academic process from initial contact to graduation.
• Assist students with exploring and gathering information on University and College policies, procedures and degree requirements.
• Direct to the appropriate University office for assistance with concerns that do not fall within the purview of the CAC.
• Maintain the college academic files for students in relevant college degree programs.
• Serves as liaison with the Veterans office and be primary advisor for all active-duty military or veterans.
• Reinforce and support student degree progress, academic success, and retention, in alignment with the strategic priorities of the college and its ongoing commitment to student success.
• Help create and sustain a positive environment in which all students have access to high-quality advising.
• Serve as an academic advisor to all Social Work and Criminal Justice (SW-CJ) students through the academic process from initial contact to graduation.
• Assist students with exploring and gathering information on University and College policies, procedures, and degree requirements.
• Serve as liaison to the BSW field practicum education team,confirm thatBSW majorsare eligible and meet the criteriato apply forthepracticumcourse (SOW4510), monitor progress in spreadsheet, enter permission for students to register for SOW4510.
• Process applications for degree and conduct graduation checks.
• Manageonlinequeue for change of majors,orminors by approving or denying requests.
• Serve as liaisonto the Veterans office and be primary advisor for all active-duty military or veterans.
• Maintain up-to-date knowledge about the College's programs and requirements.
• Advise students about the courses and requirements for degree programs.
• Inform students about possible consequences of academic decisions (e.g., adding, dropping, withdrawing, changing major, repeated attempts).
• Educate students about course planning and registration processes.
• Make appropriate referrals to students perceived as at-risk and act as an advocate for student success.
• Monitor student academic plans to provide timely, proactive outreach to ensure degree progression and timely graduation.
• Direct students to the appropriate university office for assistance with concerns that do not fall within the purview of SW-CJ Advising Services.
• Support Advising Services with student programming and special events.
• Participate in student recruitment and orientation presentations.
• Maintain college academic files for students in relevant college degree programs.
• Recognize the importance of key performance indicators and work competently with available software and technology to facilitate timely and data-driven advising.
• Work collaboratively with multiple units across the university.
• Perform other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employeesPublic Service Loan Forgiveness (PSLF)program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
  

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Master's degree from an accredited institution in an appropriate area of specialization and three years of appropriate experience required.
Preferred Qualifications/Skills:
Appreciative Advisor Certification is strongly preferred.

Salary:

$62,000 annually.
Exempt Administrative, Managerial, Professional (AMP)

College or Department:

College of Social Work & Criminal Justice: Advising Services Operations

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, with four days scheduled from 8 a.m. - 5 p.m. and one designated day each week from 9:30 a.m. - 6 p.m.
*The primary work location for this position is the Boca Raton campus. This role will also require travel to-and work at-Davie campus.

Application Deadline:

2026-08-19

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.