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Problem Solving Engineer Jobs (NOW HIRING)

Copeland

Sound and Vibration Engineer

Sidney, OH · On-site

We are seeking a highly motivated, result oriented, problem-solving engineer to contribute to our growth and continued innovation. As Sound and Vibration Engineer, YOU WILL: * Work in an agile and ...

SOLANA FOUNDATION

React Native Engineer

Manhattan, NY · On-site

A fast-moving, problem-solving engineer who thrives in an environment where speed and impact matter * High-agency and ownership-driven, capable of leading features end-to-end with minimal guidance

Copeland LP

NY · On-site

We are seeking a highly motivated, result oriented, problem-solving engineer to contribute to our growth and continued innovation. As Sound and Vibration Engineer, YOU WILL: * Work in an agile and ...

Copeland

Sound and Vibration Engineer

Sidney, OH

We are seeking a highly motivated, result oriented, problem-solving engineer to contribute to our growth and continued innovation. As Sound and Vibration Engineer,YOU WILL: * Work in an agile and ...

Copeland

Sound and Vibration Engineer

Sidney, OH · On-site

We are seeking a highly motivated, result oriented, problem-solving engineer to contribute to our growth and continued innovation.As Sound and Vibration Engineer, YOU WILL:Work in an agile and lean ...

Slate Auto

Senior Engineer, Problem Solver

Troy, MI · On-site

$123K - $185K/yr

... teams (Engineering, Suppliers, Manufacturing, Warranty Teams, etc.) to root cause and develop ... Lead and Coach teams in the resolution of problems (Structured Problem Solving - Six Sigma (DMAIC ...

Slate Auto

Senior Engineer, Problem Solver

Troy, MI · On-site

$123K - $185K/yr

... teams (Engineering, Suppliers, Manufacturing, Warranty Teams, etc.) to root cause and develop ... Lead and Coach teams in the resolution of problems (Structured Problem Solving - Six Sigma (DMAIC ...

Recar

Senior Engineer, Problem Solver

Troy, MI · On-site

$123K - $185K/yr

... teams (Engineering, Suppliers, Manufacturing, Warranty Teams, etc.) to root cause and develop ... Lead and Coach teams in the resolution of problems (Structured Problem Solving - Six Sigma (DMAIC ...

Livefront

AI Solutions Engineer

Who you are You're a thoughtful, creative problem-solving engineer who thrives at the intersection of cutting-edge technology and real-world impact. With deep experience in AI, LLMs, RAG-based ...

Livefront

AI Solutions Engineer

Who you are You're a thoughtful, creative problem-solving engineer who thrives at the intersection of cutting-edge technology and real-world impact. With deep experience in AI, LLMs, RAG-based ...

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Problem Solving Engineer information

What is problem solving in engineering?

Problem solving in engineering involves identifying technical challenges, analyzing possible solutions, and developing effective methods to address issues using tools like CAD, simulation, and testing. It requires critical thinking, technical knowledge, and often collaboration to design practical and efficient solutions. Engineers apply systematic approaches to ensure reliability, safety, and performance in their projects.

What are popular job titles related to Problem Solving Engineer jobs?

For Problem Solving Engineer jobs, the most frequently searched job titles are:

Infographic showing various Problem Solving Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Customer Support Specialist

San Diego, CA • On-site

Art of Problem Solving
E-Learning • 201 - 500 employees
Learn more about Art of Problem Solvingexternal

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

As a Customer Support Specialist for AoPS Textbooks and Online Services (Online, BA, and VC), you will help provide an exceptional customer experience for students and parents across our online product offerings. Please note weekend work schedule: Thursday - Monday (weekends required, mid-week days off).

The Customer Support Specialist will:

  • Respond promptly and accurately to “Tier 1” (General) customer inquiries through multiple channels including email, our online message boards, and phone.
  • Process “Tier 1” (General) operational tasks, such as order/enrollment changes, homework extensions, and registration forms.
  • Escalate “Tier 2” (Advanced/Technical), “Tier 3” (Supervisor), Academic Success, and other applicable inquiries to the appropriate person/inbox.
  • Develop and maintain a thorough understanding of all AoPS products (Online, BA, and VC).
  • Assist in moderating communication platforms such as class message boards, the AoPS Community, and AoPS Wiki to maintain a safe and productive environment for AoPS users.
  • Acknowledge and escalate customer complaints and feedback to appropriate teams/parties, as needed.
  • Communicate needed updates to public knowledge base or internal policies/procedures to Knowledge Management.
  • Interact with multiple departments within the company when needed to resolve a customer request, such as the Operations, School Staff, Curriculum, Warehouse, and Finance teams.

The ideal candidate has:

  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Customer service experience
  • Motivated problem solver
  • Ability to organize and prioritize a varied workload
  • Ability to use multiple online platforms / computer applications in tandem
  • Background in the education field with experience in mathematics, science, and/or programming a plus, but not required
  • Must be able to work weekends

Why Join AoPS:

This is a hybrid full-time position based at our headquarters in San Diego, CA. The hiring range for this position is $57k - $67k. Here are some things you can look forward to:

  • Impact: The opportunity to provide high-quality support for students and families as they train to become the great problem solvers of the next generation.
  • Flexibility: Casual work environment with a hybrid work week
  • Benefits: Multiple options for Medical, Dental and Vision plans  
  • Future Planning: 401K with company match
  • Quality of Life: PTO Plan and supportive leadership that gives you the work-life balance you deserve
  • Ease of Transition: Relocation bonus (if currently located outside of San Diego)

Background Check: 

Please note that employment is contingent on the successful completion of a background check.

Work Authorization:

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B. 

About AoPS:

Art of Problem Solving (AoPS) is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, we have trained hundreds of thousands of the country’s top students, including nearly all the members of the US International Math Olympiad team, through our online school, in-person academies, textbooks, and online learning systems. While our primary focus has been math for most of our history, through the years we have expanded our unique problem solving curriculum into more subjects, such as language arts, science, and computer science.

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