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Problem Solver Jobs in Michigan (NOW HIRING)

Stellantis

Problem Management Analyst

Auburn Hills, MI · On-site

The Customer Operations team within the Global Operations & Customer Support organization is seeking a highly customer-obsessed, results-driven problem solver to ensure the timely and effective ...

Keylent Inc

Mainframe Developer

Dearborn, MI

$45.25 - $58/hr

Empowered, Friendly, Technically Competent, Responsible, Analytical, Team Player, Problem Solver * Should be independent and empowered * Excellent communication and problem solving skills * VERY ...

Keller Interiors

Be Seen First

Flooring Installation Manager

Grand Rapids, MI · On-site

$50K - $55K/yr

Job Summary Are you a problem-solver with leadership skills and a passion for customer service? Join our dynamic Grand Rapids, MI team as an Installation Manager ! In this role, you'll be the ...

VP Management

General Manager

Dundee, MI

This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and ...

VP Management

General Manager

Dundee, MI

This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and ...

VP Management

General Manager

Dundee, MI · On-site

This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and ...

Tech Tammina LLC

Full Stack Developer

Okemos, MI · On-site

The ideal candidate should have at least 5 years of experience, as a problem solver with excellent analytical reasoning and critical thinking skills. * The candidate should also be a forward thinker ...

Tech Tammina LLC

Full Stack Java Developer

Okemos, MI · On-site

$47.50 - $61.25/hr

The ideal candidate should have at least 5 years of experience, as a problem solver with excellent analytical reasoning and critical thinking skills. * The candidate should also be a forward thinker ...

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Problem Solver information

See Michigan salary details

$13.1K

$210.3K

$337.3K

How much do problem solver jobs pay per year?

As of Jun 3, 2026, the average yearly pay for problem solver in Michigan is $210,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $174,300.00 and $261,500.00 per year, depending on experience, location, and employer.

What is a Problem Solver job?

A Problem Solver is responsible for identifying issues, analyzing them, and developing effective solutions. This role requires critical thinking, creativity, and strong decision-making skills. Problem Solvers may work in various industries, helping businesses improve efficiency and resolve challenges. Their tasks often include troubleshooting, brainstorming innovative approaches, and working with teams to implement solutions.

What are the key skills and qualifications needed to thrive in the Problem Solver position, and why are they important?

To excel as a Problem Solver, you need strong analytical thinking, critical reasoning, and the ability to quickly understand and address complex issues, typically supported by a relevant degree or hands-on experience in troubleshooting or process improvement. Familiarity with data analysis tools, root cause analysis methodologies, and project management systems is valuable in this role. Exceptional communication, creative thinking, and perseverance are key soft skills that set top Problem Solvers apart. These skills are essential for effectively identifying issues, collaborating with cross-functional teams, and delivering timely, practical solutions.

What kinds of challenges can a Problem Solver expect to face on a daily basis?

Problem Solvers frequently encounter complex issues that require quick thinking, innovative approaches, and in-depth analysis. You may be expected to juggle multiple problems simultaneously, collaborate with various departments, and prioritize tasks based on urgency and business impact. The role often involves breaking down unfamiliar or ambiguous challenges into manageable steps, researching potential solutions, and communicating recommendations to stakeholders. This dynamic environment is ideal for proactive professionals who enjoy variety and continuous learning while making tangible improvements to business processes.
More about Problem Solver jobs
What are the most commonly searched types of Problem Solver jobs in Michigan? The most popular types of Problem Solver jobs in Michigan are:
What are popular job titles related to Problem Solver jobs in Michigan? For Problem Solver jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Problem Solver jobs in Michigan look for? The top searched job categories for Problem Solver jobs in Michigan are:
Problem Solver jobs near you
Infographic showing various Problem Solver job openings in Michigan as of May 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $210,312 per year, or $101.1 per hour.
Problem Management Analyst

Problem Management Analyst

Stellantis

Auburn Hills, MI • On-site

Full-time

Posted 7 days ago

Stellantis rating

7.4

Company rating: 7.4 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

17th of 44 rated automakers

Job description

The Customer Operations team within the Global Operations & Customer Support organization is seeking a highly customer-obsessed, results-driven problem solver to ensure the timely and effective resolution of connected services customer issues. The ideal candidate will possess a strong understanding of the connected services ecosystem, including products, platforms, and their impact on the end-to-end automotive experience. This role requires a passion for tackling complex challenges, collaborating closely with cross-functional teams, and engaging in in-depth technical discussions with engineering teams to identify and implement innovative solutions. If you thrive in a fast-paced environment, enjoy solving impactful problems, and are motivated by delivering exceptional customer experiences, this opportunity is an excellent fit for you.
Key responsibilities include:
  • Analyze, triage, assign, escalate, and resolve both off-board and on-board issues across connected services programs through close cross-functional collaboration.
  • Lead daily incident review meetings with the operations team to ensure accurate prioritization and proper assignment to the appropriate resolver groups.
  • Own recurring off-board and on-board issues through the Problem Management process, including creating and maintaining problem records in Jira, performing impact analysis, defining priority based on business and customer impact, engaging the appropriate engineering teams, driving root-cause analysis, and coordinating implementation of corrective actions.
  • Escalate high-impact issues through internal governance forums, including the Control Tower, to ensure visibility, alignment, and timely resolution.
  • Support the review and approval process for Technical Service Bulletins (TSBs), Rapid Service Updates (RSUs), and Customer Satisfaction Notices (CSNs).
  • Provide clear, timely communication of problem status, risks, and mitigation plans to leadership and key stakeholders.
  • Track and support new software updates and releases, including FOTA and AOTA campaigns, as well as IVM initiatives, ensuring operational readiness.
  • Collaborate with internal and external stakeholders-including product, business, marketing, and development teams-to support new launches and address escalations effectively.
  • Respond to unexpected system and network outages by rapidly engaging the appropriate technical teams to drive resolution and minimize customer impact.
  • Be a customer advocate in Release Control Board and Launch Gating meetings, ensuring operational considerations and customer experience are prioritized.

Basic Qualifications:
  • A Bachelor's degree in engineering, Information Systems, Computer Science or related field
  • A minimum of 5 years of overall experience
  • Excellent ability to understand and communicate technical issues
  • Strong sense of urgency and dedication to customer experience - Occasional support to outages and time sensitive assignments during off hours or weekends
  • Excellent communication, organizational, and interpersonal skills
  • Proficient in MS-Office, Service-Now, Jira, PowerBI

Preferred Qualifications:
  • A minimum of 2 years of experience working on an Automotive Connected Services Program
  • Knowledgeable in Connected Vehicle Backend Systems, Modem Provisioning and Security Certificates, Apple CarPlay, Android Auto, Connected Services features including remote operations, vehicle information, alerts, emergency services, FOTA, MOTA, In-Vehicle Wi-Fi, Vehicle systems and architecture

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