Problem Resolution Technician Jobs in Missouri (NOW HIRING)

Come join our outstanding Team as a Maintenance Technician 2 at the Stonewater Cove Resort, a luxurious 38-unit property on Table Rock Lake in the beautiful hills of the Missouri Ozarks! Our property is located on nearly 500 acres of hills, forest and lakefront. It is the perfect location for outdoor adventures with zip-lines, ATV trails, fishing, and boating available. You'll be working alongside approximately 60 fellow Team Members who are dedicated to providing memorable vacation experiences to our Owners and Guests- we can't wait for you to join us!
What will I be doing?
You would maintain the guestrooms, public spaces, and back of the house areas. Your primary focus would be on guest relations and problem resolution, ensuring an attractive and well-maintained property. You would work well with customers and staff members and perform tasks to the highest standards.

• Painting, stucco, texturing, drywall, staining, and knockdown.
• Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning. Change Filters
• Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks.
• Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client happiness; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.
• Accurate documentation in English is necessary for maintaining logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.
• Troubleshoot and repair home appliances

What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Valid Driver's License
• Minimum of 2 years' experience in facilities maintenance
• Able to climb stairs and work on ladders up to 40 feet. Can push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, and reach overhead.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 3-5 years or more of related experience

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Responsibilities
What will I be doing?
You would maintain the guestrooms, public spaces, and back of the house areas. Your primary focus would be on guest relations and problem resolution, ensuring an attractive and well-maintained property. You would work well with customers and staff members and perform tasks to the highest standards.

• Painting, stucco, texturing, drywall, staining, and knockdown.
• Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning. Change Filters
• Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks.
• Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client happiness; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.
• Accurate documentation in English is necessary for maintaining logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.
• Troubleshoot and repair home appliances

Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Valid Driver's License
• Minimum of 2 years' experience in facilities maintenance
• Able to climb stairs and work on ladders up to 40 feet. Can push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, and reach overhead.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 3-5 years or more of related experience

About Us
What makes Hilton Grand Vacations unique?
There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together.
Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.
About the Team
Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you'll be making people's day every day. Whether you're creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests.