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Problem Resolution Manager Jobs in Utah (NOW HIRING)

Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client ...

Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow ups to help requests. * Develop help sheets and FAQ lists for end users. Reinforce SLAs to manage end-user ...

AVP Banking Manager

Ogden, UT · On-site

$125 - $150/hr

Oversee day-to-day deposit operations to ensure accuracy, compliance, and high service standards in account opening, maintenance, and problem resolution * Manage the onboarding process for new ...

Oversee day-to-day deposit operations to ensure accuracy, compliance, and high service standards in account opening, maintenance, and problem resolution * Manage the onboarding process for new ...

Risk Management & Problem Resolution: Identifies execution risks, technical challenges, and resource gaps early. Leads resolution strategies with engineering, vendors, and leadership. Demonstrates ...

AVP Banking Manager

Ogden, UT · On-site

$100 - $125/hr

Oversee day-to-day deposit operations to ensure accuracy, compliance, and high service standards in account opening, maintenance, and problem resolution * Manage the onboarding process for new ...

Experience in financial accounting, personnel supervision, and problem resolution is advantageous ... General Manager. HMC is an equal opportunity employer. All applicants will be considered for ...

Decision-making, problem resolution and creative problem-solving skills High school education or equivalent. Prior sales experience (preferred, not required) Prior management experience Additional ...

... problem resolution and creative problem-solving skills • High school education or equivalent. • Prior sales experience (preferred, not required) • Prior management experience Additional ...

Showing results 21-40

Assistant Manager

South Jordan, UT • On-site

Planet Fitness - UT Pilzer Group
Health and Personal Care Stores • 501 - 1,000 employees

$18/hr

Full-time

PTO

Posted 8 days ago


Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

45th of 64 rated gym and leisure clubs


Job description

Benefits:
  • Fixed Schedule
  • Black Card Membership
  • Paid time off
  • Wellness resources

Job Summary
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Essential Duties and Responsibilities
  • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.
     
    • Assist in scheduling and supervising staff.
  •  
    • Member service oversight - Ensuring staff is providing a superior customer experience at all times.
  •  
    • Assist in resolving or escalating employee issues or concerns.
  •  
  • Involved in all front desk related activities including:
     
    • Answer phones in a friendly manner and assist callers with a variety of questions.
  •  
    • Check members into the system.
  •  
    • New member sign-up.
  •  
    • Take prospective members on tours.
  •  
    • Facilitate all member requests, issues and questions.
  •  
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.
Qualifications/Requirements
  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 year of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.


What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US