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Problem Resolution Clerk Jobs in California (NOW HIRING)

Westamerica Bank

Central Services Clerk

Fairfield, CA · On-site

$16.90 - $18.98/hr

Perform additional job responsibilities as required and assist with customer inquiries and problem resolution in above in all tasks. MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO ...

Westamerica Bank

Central Services Clerk

Fairfield, CA · On-site

$16.90 - $18.98/hr

Perform additional job responsibilities as required and assist with customer inquiries and problem resolution in above in all tasks. MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO ...

WESTAMERICA BANK

Central Services Clerk

Fairfield, CA · On-site

$16.90 - $18.98/hr

Perform additional job responsibilities as required and assist with customer inquiries and problem resolution in above in all tasks. MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO ...

Partners Professional

Graveyard OS&D Clerk

Pomona, CA · On-site

$18 - $21/hr

... resolution. * Assist in consolidating shipments by verifying piece counts, weights, and product ... Problem-solving mindset with the ability to investigate and resolve discrepancies quickly.

Dwyer Instruments, Inc.

** Stockroom Clerk

San Marcos, CA · On-site

$16.50 - $20/hr

Problem Solving & Support * Identify and report inventory discrepancies, shortages, or workload ... Identify and elevate quality concerns for timely resolution. Communication * Communicate clearly ...

Thclinic

Desk Clerk Program Manager

San Francisco, CA · On-site

$80 - $100/hr

* Oversee the Desk Clerk program in accordance with THC policies and directives. This will include ... problem-solving skills. * Must have experience in conflict resolution. * Must have demonstrated ...

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Central Services Clerk

Fairfield, CA • On-site

Westamerica Bank
Commercial Banking • 501 - 1,000 employees
Learn more about Westamerica Bankexternal

$16.90 - $18.98/hr

Full-time

Re-posted 23 days ago

Westamerica Bank rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

99th of 176 rated banks

Job description

Description:

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.


Weekly Hours: 40


Job Summary: Entry-level position. Under immediate supervision: Performs overall processing functions for returned deposited items, posting rejects, and ACH returns efficiently and accurately. Provides superior customer service to branches and departments. Must be able to work in a team environment. Ability to manage multiple desk assignments while keeping well organized to meet deadline.


Essential Functions: Performing Functions

  1. Returned Deposited Items: Research and process returned checks on automated systems. Balance GLs and bancontrols.
  2. Posting Rejects: Research and determined distribution of items using correct account numbers and tran-codes. Maintain knowledge of ACH rules and regulations. Review instructions upon receipt, verifying accuracy and completeness.
  3. Data Entry/Reconciliation: Accurately entering information into relevant systems. Balancing general ledgers and bancontrols.
  4. Quality Control/Compliance: Ensuring all processes adhere to established policies and procedures. Adhering to all relevant regulations and security standards.
  5. Other: Perform additional job responsibilities as required and assist with customer inquiries and problem resolution in above in all tasks.

MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:

General clerical experience to include PC and general office equipment, 10-key, copier and fax machine. Must be detail oriented, reliable, flexible, and be able to meet established deadlines. Excellent analytical, research, organizational, interpersonal communication and customer service skills required.


PHYSICAL DEMANDS:

  • Sits for long periods keying or retrieving data using PC keyboard.
  • Ability to lift, push, and pull 25 pounds.
  • Must be mobile enough to move between and around work area.

Mental Demands:

  • Pay attention to details to ensure required information is accurately recorded in system.
  • Ability to follow established policy and procedure to meet department goals.

EQUIPMENT USED TO PERFORMED FUNCTIONS:

  • PC, 10-Key adding machine, copier, fax machine, telephone.

DECISION MAKING:

  • Identify and notify supervisor of potential problems/delays in processing daily work.




EOE

Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

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