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Problem Resolution Associate Jobs in Tallahassee, FL

... external problem resolution * drawing and specification production * customer and vendor ... Technical or associate's degree from an accredited institution * Minimum 5 years' experience ...

Sales Associate - Chico's

Tallahassee, FL ยท On-site

$13.25 - $18/hr

Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ... Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental ...

Sales Associate - Chico's

Tallahassee, FL

$12.75 - $17.25/hr

... Ensures prompt resolution of customer concerns. โ€ข Ensures a fast and efficient register ... problem solving. โ€ข Seeks personal developmental opportunities and readily solicits feedback.

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Problem Resolution Associate information

See Tallahassee, FL salary details

$9

$17

$22

How much do problem resolution associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for problem resolution associate in Tallahassee, FL is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.62 per hour, depending on experience, location, and employer.

What are Problem Resolution Associates?

Problem Resolution Associates are professionals who specialize in addressing and resolving customer or client issues, complaints, or concerns within an organization. They act as a liaison between customers and internal departments to ensure that problems are identified, investigated, and resolved efficiently. Their responsibilities often include documenting cases, analyzing root causes, and following up to ensure customer satisfaction. Strong communication, problem-solving, and interpersonal skills are essential for this role. This position is common in industries such as customer service, finance, and insurance.

What are the key skills and qualifications needed to thrive as a Problem Resolution Associate, and why are they important?

To thrive as a Problem Resolution Associate, you need strong analytical abilities, attention to detail, and typically a background in customer service or a related field. Familiarity with CRM software, case management systems, and basic office applications is often required. Outstanding communication, patience, and conflict-resolution skills help you excel in handling challenging situations. These competencies are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining company reputation.

What are the main challenges a Problem Resolution Associate typically faces in their day-to-day work?

Problem Resolution Associates often encounter challenges such as managing high volumes of customer inquiries, resolving complex issues efficiently, and maintaining a positive attitude under pressure. They must balance empathy with company policies while ensuring timely and accurate solutions for clients. Additionally, they frequently collaborate with other departments to resolve escalated problems, requiring strong communication and multitasking skills. Overcoming these challenges helps associates develop resilience and valuable experience for future advancement.
What cities near Tallahassee, FL are hiring for Problem Resolution Associate jobs? Cities near Tallahassee, FL with the most Problem Resolution Associate job openings:
Outside Sales Representative - AMR / AMI (Meter)

Outside Sales Representative - AMR / AMI (Meter)

SUPPLY.com

Tallahassee, FL โ€ข On-site

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Job Description:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Water is at the core of our business and integral to our sustainability vision. Ferguson has a unique opportunity to meaningfully contribute to a sustainable future for water. We provide products and services that encourage the adoption of sustainable and efficient solutions, aiming to address water issues in communities across North America. This is how we believe you can help Ferguson make a meaningful impact on present and future generations.

We are seeking a dynamic and results-driven Outside Sales Associate to join our team, specializing in selling water meters and smart water solutions to municipal and commercial clients across Southern Georgia.

The ideal candidate will have a passion for building strong customer relationships, uncovering client needs, and driving sales growth in a competitive, technical market. This role offers the opportunity to contribute to sustainable water management by delivering innovative metering and smart water technology solutions tailored to our clients' needs.

This is a field-based sales role supporting utility customers in providing innovative software solutions to monitoring and reporting their water system. This position can be based anywhere within the territory. A fuel card, auto allowance, travel and expense card, company cell phone & laptop will be provided.

Responsibilities
  • Develop and maintain relationships with vendors and an assigned customer base, while working with other branch associates to ensure happiness with our products and services, from the order to the delivery and beyond.

  • Identifies and actively pursues new business opportunities to expand the current customer base by working with management in developing sales strategies and new account targeting.

  • Perform various duties including product quotation and problem resolution.

  • Analyzes competition in territory, devise sales strategy, and communicate sales strategy to management.

  • Continually improve sales skills and product knowledge to promote a professional image in the field.

  • Documents all sales activity performed in our internal Customer Relationship Management tool (Salesforce) for ongoing evaluation of the new business pipeline and measurement of sales closure results.

Qualifications

  • 2+ years industry related sales experience is preferred

  • Strong technical background and experience in water and / or wastewater industry preferred.

  • A successful associate will be results oriented, self-motivated, able to complete tasks in a timely manner, build relationships and enjoy a team environment

  • Excellent communication, time management and organizational skills

  • Problem solving, leadership and listening skills

  • General digital literacy

  • Self-Motivator, ability to multi-task and learn quickly

This is a base plus commission eligible role, with no cap on your commission. The estimated total compensation range, based on performance and experience, is $120,000 - $150,000+.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information