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Case Manager,

Transitional Housing Program

Position Summary

Under the general supervision of the LifeSpring Program Manager, provides intensive case management and independent living skills development to foster youth and probation youth transitioning into independent living. Assist youth in developing skills, obtaining employment, pursuing educational goals, and developing life plans that will support independence.

Services are provided in a client-centered, trauma-informed, and culturally sensitive manner that is consistent with Lifeline's philosophy and mission to build self-sufficiency. Possess knowledge and expertise in relationship to transitional age youth, specifically former foster youth, and the specific issues surrounding this population and demonstrate excellent engagement skills.

Provide skill development opportunities for youth including life skills training, meditation, economic literacy, transportation assistance, public benefits advocacy, financial assistance, and tenancy training. Provide supportive services to parenting youth including individualized housing, assistance securing childcare, education and support, maternity/paternity provisions, and specialized services for children.

Provides linkage to services within the community to support transition to independence as well as aftercare, including but not limited to, mental health services, educational (college or post-secondary training) and employment support, etc. Provide crisis management and safety planning to the youth in the program.

Case management will have a therapeutic component and evidenced based practices should be utilized. Participation in county collaborative meetings to identify service gaps, barriers, and successes in order to create best practices, policies, procedures, and protocols. Provide training and outreach and identify and seek partnerships with other agencies and organizations for collaboration.

Qualifications

• BA in social work or related field required
• Masters and BBS registered intern preferred.
• A minimum of 3 years relevant experience require
• Experience working with teens and/or young adults including transitional age youth, specifically former foster and probation youth preferred.

Specific Activities

Duties include but are not limited to:

• Utilize engagement strategies to build rapport, identify strengths and barriers to participant self-sufficiency, and empower youth to achieve goals and permanent independence.
• Provide intensive case management services designed to build and support participants' relationships with family and community with an emphasis on permanent connection
• Utilize evidenced based practices to engage youth in participation of services that are client-centered, culturally appropriate, trauma-informed, in order to improve the short/long-term health, safety, and well-being of youth.
• Utilize evidence based practices as the modality for crisis management and safety planning, as well as individual and group sessions.
• Provide coordination of care with other mental health professionals, primary care providers, and other supportive services.
• Coordinate and engage youth in activities in the community to stimulate alternative interests, improve emotional and physical wellbeing, foster leadership development, enhance self-esteem, and support personal growth and satisfaction.
• Provide support, advocacy, life skills, referrals, crisis intervention, and employment readiness
• Carry a caseload of youth as required by funding source and provide responsive services in the office, home, and/or community setting.
• Provide outreach and marketing to prospective participants and community partners
• Work closely with Housing Specialist to screen and interview prospective participants
• Assist youth in obtaining documentation, housing, education and legal services, etc.
• Assess appropriate applicants and co-create an individualized case plan, monitoring the case plan and providing assistance as needed.
• Process assistance requests for participants as needed, including but not limited to, taking residents
• Maintain accurate, timely documentation for each client including tracking short and long term client progress in Efforts to Outcomes (ETO), as required by contra
• Assist in program development and resource identification, maintaining linkages with community, educational, and employment resources.
• Collaborate with County ILS workers, ILS contractors, social workers, probation officers, and other required parties in development and delivery of service plans.
• Participate in multi-disciplinary teams, serving as an expert on matters related to behavioral health.
• Attend and participate in program meetings, group supervision, retreats, committees, trainings, and other collaborative activities as necess
• Maintain confidentiality and privacy standards of participants' protected health information and other applicable information in accordance with HIPAA.
• Uphold LifeSpring program compliance and contractual standards through direct monitoring of participants.
• Ability to work independently and use sound judgment in decision making.
• Complete all other duties as assigned.

Schedule/ Compensation

• FT/ nonexempt position
• Mon-Fri 8 hours a day may include evenings and weekends.
• Evening and weekend on call shifts
• MA or BA+5- [$21.00 - $26.64 ] MA+BBS [ $26.64 - $30.00] Salary will commensurate with experience and education. Differential pay offered for bilingual skills. EEO.

Additional Requirement

• Must have a valid driver's license and reliable transportation with a good driving record.
• Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed).
• Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing.

About the Company

North County Lifeline, Inc. is a non-profit human services organization that offers a wide range of services to the people of San Diego County. Our mission is to build self-reliance among youth, individuals and families through problem solving, skill-building and accessible community-based services.

Come be part of a team who CAR2Es! At North County Lifeline, you will find people who are Connected to the communities we serve, Authentic, and Resourceful. We are Responsive to the needs of our clients and Engaged in our mission to build self-reliance among youth, adults, and families. Equal Opportunity Employer.

Equal Employment Opportunity Statement

North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team.

Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual.

We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above.

Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting hotline.

By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees.

REQ: HOY

As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and Child Abuse Index to identify any history that may impact your suitability for employment, particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screenings are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.