Probation Case Manager Jobs in Georgetown, TX (NOW HIRING)

Salary: $55,577.60 - $68,099.20 Annually
Location : 2515 South Congress Avenue, Austin, TX
Job Type: Full Time
Job Number: 26-10856
Department: Juvenile Probation
Opening Date: 08/24/2026
Closing Date: 9/7/2026 11:59 PM Central
Job Summary
Provides direct supervision and treatment intervention of juvenile clients assigned to a residential treatment program. Maintains security, control and guidance of detained juvenile clients in order to facilitate treatment, prevent harm and provide for their safety during all daily activities. Recommends and implements available treatment plans and corrective disciplinary strategies. Documents client behavior for use within the juvenile justice system. Trains staff and functions as a working lead over other juvenile detention positions.
Distinguishing Characteristics:
This is the fifth in a series of five juvenile residential treatment-related job classifications within the Court Services job family. This classification provides supervision to clients who have been placed in the juvenile residential facility by the court system. Duties performed are of the most complex nature and type. This classification typically functions as a working lead over the activities of other juvenile residential treatment positions in addition to the normal range of duties. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.
Duties and Responsibilities

• Provides direct supervision of all client daily activities. Maintains accountability of all clients and equipment and ensures that the environment is safe, clean and secure.
• Assesses juveniles, develops and implements available treatment plans, corrective disciplinary strategies and effective treatment intervention programs. Ensures that clients are aware of and understand their responsibilities and appropriate behavior.
• Conducts cognitive skill groups and teamwork activities. Models competency in direct care principles for less experienced staff.
• Documents clients' behavior and enters into department computer information system. Develops strategies for case management.
• Functions as a working lead over other juvenile residential positions. Trains, assigns and reviews work of employees.
• Provides individual and crisis intervention counseling, as required.
• Ensures environment is safe and clean. Maintains order and discipline.
• Physically restrains aggressive clients using approved protocols, as required.
• Transports clients to other facilities, as required.
• Serves on committees and participates in special projects.
• Maintains communication with other staff to ensure continuity of care.
• Assists in investigating incidents involving clients.
• Performs other job-related duties as assigned.

Minimum Requirements
Education and Experience:
Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND three (3) years experience in social services, criminal justice or a directly related field;
Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.
Certification as a Juvenile Probation Officer and Detention Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint technique).
Valid Texas Driver's License.
Physical Exam, Drug Test, Alcohol Test, Psychological Exam
Knowledge, Skills, and Abilities:
Knowledge of:

• Supervisory principles, practices and techniques.
• Policies, practices, procedures and legal terminology related to court system.
• Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.
• Standard practices in area of assignment.
• Psychological concepts of good behavior, social adjustment and emotional stability.
• Standard counseling techniques.
• Safety and security techniques and standards.
• Physical restraint techniques to control aggressive behavior.
• First aid techniques.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Knowledge of and adherence to HIPAA and other federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Training, supervising and reviewing the work of others.
• Monitoring and responding to client behavior.
• Problem-solving and decision-making.
• Interviewing clients.
• Both verbal and written communication.

Ability to:

• Work efficiently both independently and as part of a team.
• Reason and make judgments and decisions.
• Work effectively and courteously under stressful circumstances.
• Deal effectively with mentally disturbed, hostile and aggressive individuals.
• Manage time well, perform multiple tasks and organize diverse activities.
• Conduct investigations and report results clearly, accurately and impartially.
• Perform in a stressful environment while maintaining a professional manner.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.

Work Environment & Other Information
Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to stressful environment and client and customer contact for extended periods of time.
Work Hours: 6:00 AM to 2:00 PM, 2:00 PM to 10:00 PM, 10:00 PM to 6:00 AM (Must be able to work all three shifts as needed.)
Works some holidays, nights and weekends
Department: Juvenile Probation
Location: 2515 S Congress Ave, Austin, TX 78704
Criminal, Driving, Education, and Employment Background Checks Required.
For updates or questions on this position, contact: Alana Terry-Ramos at
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2026 Travis County Benefit Guide
In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.
Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.
Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.
Direct Deposit
Employees may sign up for direct bank deposit.
Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.
Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.
Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.
Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.
Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.
The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.
Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.
On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.
Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.
Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:
January - March
3 personal holidays
April - June
2 personal holidays
July - September
1 personal holiday
October - December
None
New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.
Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.
Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.
Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.
Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:
0 to 5 years
4.0 hours per pay period
6 to 10 years
4.5 hours per pay period
11 to 15 years
5.0 hours per pay period
16 to 20 years
5.5 hours per pay period
21 plus years
6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
01
Do you have a Bachelor's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field or at least 3 years' experience in social services, criminal justice or a directly related field?

• Yes
• No

02
Are you able to work the shifts of : 6:00 AM to 2:00 PM, 2:00 PM to 10:00 PM, 10:00 PM to 6:00 AM (Must be able to work all three shifts as needed.)?

• Yes
• No

Required Question