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Pro Call Center Jobs in Arizona (NOW HIRING)

... center. Excellent opportunity to join a supportive faculty team involved in medical education ... Paid excess call * Multispecialty Laser and Aesthetic Program: Leadership opportunities for ...

Technician I P/T

Phoenix, AZ · On-site

$19.50 - $26.75/hr

... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance ...

Diocese of Tucson Pastoral Center / Tucson, AZ Position Summary: The Digital Media Specialist tells ... Live in a manner worthy of the call you have received." (Eph. 4:1) Essential Duties and ...

Technician I P/T

Phoenix, AZ · On-site

$19.50 - $26.75/hr

... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Troubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance ...

... center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of ... If in the Pro Department, focus on external accounts and outside sales and services * Monitor ...

Travel Cath Lab Technologist

Phoenix, AZ · On-site

$2.3K - $3.0K/wk

Call required 8-12 days per month * Holiday rotation required * May cover Endo and CVOR * 30-minute ... Make a real difference as a traveling healthcare pro at facilities nationwide that need your ...

Showing results 21-38

Pro Call Center information

What is the difference between Pro Call Center vs Customer Service Representative?

AspectPro Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, often in a team settingOffice or remote, interacting directly with customers
Industry UsageCommon in telecommunication, tech, and service sectorsWidespread across retail, banking, and service industries
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing product info

The Pro Call Center role typically involves handling high call volumes in a team environment, often with specialized training. Customer Service Representatives focus on direct customer interaction, resolving issues, and providing support. While both roles require strong communication skills and similar credentials, the Pro Call Center emphasizes efficiency and technical support, whereas Customer Service Representatives prioritize personalized service.

Which call center pays the most?

Pro call centers that handle high-value clients or specialized industries tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Compensation can also vary based on experience, performance, and whether the position is in a supervisory or managerial capacity. Generally, call centers in finance, technology, or healthcare sectors offer the highest wages for customer service roles.

What cities in Arizona are hiring for Pro Call Center jobs?

Cities in Arizona with the most Pro Call Center job openings:

Outside Sales Professional

Tucson, AZ • On-site

Genuine Parts Company
Retail • 10K+ employees

Full-time

Re-posted 15 days ago


Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

219th of 430 rated retail wholesalers


Job description

Job Summary
If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.
Responsibilities
  • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
  • Promote the entire line of NAPA products and programs to Wholesale Customers
  • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
  • Identify specific needs of customers and align solutions with NAPA's offerings
  • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
  • Engage customers and keep them connected through all of NAPA's eSales programs
  • Perform educational seminars, clinics and presentations on NAPA product lines and services
  • Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Qualifications
  • Prior experience in a Retail store or outside sales
  • 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
  • Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
  • Capability to present information in group meetings
  • Valid driver license with no more than 2 moving violations in the last 4 years required

Preferred Qualifications
  • Bachelor's Degree
  • Background in the Automotive Industry

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment
  • Valid Driver's License
  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
  • Clear speaking and attentive listening skills
  • Set expectations, meet commitments, track results, and manage accountability
  • Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

What Genuine Parts Company employees say

Pay

Benefits

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