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Pro Audio Specialist Jobs (NOW HIRING)

bav

Government & Education Account Manager

Manhattan, NY · On-site

B&H is a globally recognized leader in the photo, video, and pro audio industries. We serve a broad ... Collaborate with internal teams including product specialists, customer service, and logistics to ...

VVater

Multimedia Production Specialist

Austin, TX · On-site

VVater is seeking a highly skilled and versatile Multimedia Production Specialist to join our ... Cut Pro, DaVinci Resolve). * Experience operating video cameras, drones, and audio equipment.

VVater

Multimedia Production Specialist

Austin, TX · On-site

VVater is seeking a highly skilled and versatile Multimedia Production Specialist to join our ... Cut Pro, DaVinci Resolve). * Experience operating video cameras, drones, and audio equipment.

VVater

Multimedia Production Specialist

Austin, TX · On-site

VVater is seeking a highly skilled and versatile Multimedia Production Specialist to join our ... Cut Pro, DaVinci Resolve). * Experience operating video cameras, drones, and audio equipment.

ActionLink

Retail Specialist - Roland

Manhattan, NY · On-site

$24/hr

... Specialist to help bring it to life. As a global leader in electronic musical instruments and ... pro audio/video solutions. * Translate technical features into real life benefits, helping ...

ActionLink

Retail Specialist - Roland

Manhattan, NY · On-site

$24/hr

... Specialist to help bring it to life. As a global leader in electronic musical instruments and ... pro audio/video solutions. * Translate technical features into real life benefits, helping ...

ActionLink

Retail Specialist - Roland

Chelsea, NY · On-site

$24/hr

... Specialist to help bring it to life. As a global leader in electronic musical instruments and ... pro audio/video solutions. * Translate technical features into real life benefits, helping ...

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Pro Audio Specialist information

See salary details

$30K

$59.4K

$112.5K

How much do pro audio specialist jobs pay per year?

As of Sep 8, 2026, the average yearly pay for pro audio specialist in the United States is $59,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a pro audio specialist?

A Pro Audio Specialist is a professional who is highly knowledgeable about professional audio equipment, including microphones, mixers, speakers, recording devices, and other related technology. They provide expert advice, technical support, and product recommendations to customers in settings such as music stores, live event venues, studios, and broadcast environments. Their role often involves troubleshooting audio issues, educating clients on equipment usage, and staying up-to-date with the latest advancements in audio technology. Pro Audio Specialists may also assist in designing and setting up audio systems for various applications.

What are the key skills and qualifications needed to thrive as a pro audio specialist?

To thrive as a Pro Audio Specialist, you need a deep understanding of audio engineering principles, signal flow, and acoustic theory, often supported by relevant certifications or a degree in audio production. Proficiency with digital audio workstations (DAWs), audio mixing consoles, microphones, and other recording and live sound equipment is crucial. Strong problem-solving abilities, attention to detail, and effective communication make candidates stand out, especially when collaborating with artists or production teams. These skills ensure high-quality sound production, efficient issue resolution, and successful execution of audio projects in studio or live environments.

How does a pro audio specialist typically collaborate with other departments during large-scale events or installations?

A Pro Audio Specialist often works closely with event coordinators, lighting technicians, video engineers, and venue managers to ensure seamless audio integration. Collaboration involves participating in planning meetings, conducting site surveys, and coordinating setup schedules to avoid technical conflicts. During events or installations, the specialist may troubleshoot issues in real-time and communicate with other teams to adapt to changing requirements, ensuring the highest audio quality and a smooth overall production.

What is the difference between Pro Audio Specialist vs Audio Engineer?

AspectPro Audio SpecialistAudio Engineer
CredentialsTechnical certifications, manufacturer trainingDegree in audio engineering or related field
Work EnvironmentRetail stores, live sound setups, equipment installationRecording studios, live events, broadcast
Industry UsageSales, technical support, equipment setupSound recording, mixing, editing

Pro Audio Specialists focus on sales, technical support, and equipment setup within retail or live environments, often requiring technical certifications. Audio Engineers typically have formal education and work on sound recording, mixing, and editing in studios or live venues. While both roles involve audio technology, their primary functions and work settings differ.

More about Pro Audio Specialist jobs

Who are the top companies hiring for Pro Audio Specialist jobs?

The top employers for Pro Audio Specialist jobs are:

What job categories do people searching Pro Audio Specialist jobs look for?

The top searched job categories for Pro Audio Specialist jobs are:

Pro Audio Specialist jobs near you
Infographic showing various Pro Audio Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $59,408 per year, or $28.6 per hour.

Technical Support Specialist - Professional Audio

Keenfinity

Burnsville, MN • On-site

$28.33 - $33.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Company Description
The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing. With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound.
At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology - we secure, connect, and amplify the moments that matter in life.
Next to our passion for technology we're very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future - boldly, customer-focused and with a strong team spirit.
Job Description
Electro-Voice Dynacord is seeking a customer-focused Technical Support Specialist to provide frontline technical support for professional audio products across the Americas. This position serves as the first point of contact for customers seeking technical assistance and is responsible for diagnosing issues, resolving common problems, documenting support cases, and escalating complex issues to advanced support teams when necessary. Successful candidates will combine strong technical troubleshooting skills with exceptional customer service capabilities and a commitment to delivering a positive customer experience.
Key Responsibilities
Customer Support
  • Provide phone, email, and chat support for Electro-Voice and Dynacord products.
  • Serve as the primary technical point of contact for customers throughout the Americas.
  • Deliver professional, empathetic, and technically accurate customer assistance.
  • Assist customers with product configuration, setup, operation, and troubleshooting.

Case Management
  • Create and maintain support cases in Service Cloud.
  • Document all customer interactions and technical findings.
  • Ensure accurate and complete case records.
  • Manage support cases through resolution or escalation.

Technical Troubleshooting
  • Diagnose user errors, configuration issues, and potential product failures.
  • Resolve common and recurring technical issues.
  • Determine when escalation to Growth Technical Support is required.
  • Initiate RMAs when technically justified.

Knowledge Management
  • Identify recurring issues and support trends.
  • Create new knowledge base articles when gaps are identified.
  • Improve existing documentation based on customer interactions.
  • Contribute to continuous improvement of support processes.

Collaboration
  • Work closely with Growth Technical Support and Engineering teams.
  • Participate in product and technical training.
  • Support internal testing and validation activities as needed.
  • Assist with development of customer-facing documentation.

Qualifications
Required Qualifications
  • Associate's degree, technical certification, or equivalent experience.
  • Knowledge of loudspeakers, amplifiers, DSP platforms, networking, and audio signal flow is required.
  • Minimum 2-5 years of technical support, field support, or customer support experience.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to explain technical concepts to customers of varying skill levels.
  • Experience using CRM or case management systems.
  • Demonstrated customer service skills with the ability to remain professional, empathetic, and solution-focused when supporting customers.
  • Experience supporting professional audio systems.

Preferred Qualifications
  • CTS certification
  • Experience with Electro-Voice, Dynacord, Sonicue, IRIS-Net, or similar platforms.
  • Familiarity with Dante, AV networking, and audio system configuration.
  • Experience creating technical documentation or knowledge base articles.
  • Professional proficiency in Spanish, French, or Portuguese is considered a strong advantage.
  • Experience supporting customers across multiple countries, languages, and cultures.

Additional Requirements
  • Ability to work on staggered schedules supporting 7:00 a.m. - 7:00 p.m. Central Time coverage.
  • Ability to work from Burnsville, Minnesota.
  • Occasional travel for training, product launches, or industry events.

Technical Support Specialist (Bilingual)
One of the two positions should additionally require:
  • Professional proficiency in both English and Spanish.
  • Ability to provide phone, email, and chat support in both languages.
  • Ability to translate customer requirements and technical solutions accurately.
  • Support for customers throughout the Americas as needed.

Additional Information
The U.S. hourly rate for this full-time position is from $28.33-$33.65 per hour. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.
In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans-including medical, dental, vision, disability, and life insurance-as well as the company's 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group's paid time off and sick leave programs in accordance with applicable policies.
  • Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
  • Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
  • All of your information will be kept confidential according to EEO guidelines.

At Keenfinity we don't just build innovative solutions - we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we're committed to growing, learning, and celebrating success as one team. Everyone is welcome here - we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.
Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.
#Electro-Voice Dynacord
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