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Pro Associate Jobs in Illinois (NOW HIRING)

Troon

Pro Shop Attendant

Calumet City, IL · On-site

$15/hr

River Oaks Golf Course is excited to announce the exceptional career opportunity of Pro Shop ... associate in this position may be asked to perform from time to time.

Troon Golf

Pro Shop Attendant

Calumet City, IL · On-site

$15 - $16/hr

River Oaks Golf Course is excited to announce the exceptional career opportunity of Pro Shop ... associate in this position may be asked to perform from time to time. Equal Opportunity Employer ...

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Pro Associate information

What is a Pro Associate?

A Pro Associate is typically an entry- or mid-level professional who provides support and expertise within a specific department or field, such as sales, customer service, or technical support. The role often involves assisting senior staff, handling client interactions, and contributing to the team's projects and goals. Pro Associates may also be responsible for administrative tasks, data analysis, or process improvement initiatives, depending on the industry. The position can serve as a stepping stone to more advanced roles within an organization.

How does a Pro Associate typically collaborate with other departments to support client needs?

As a Pro Associate, you'll often work closely with teams such as sales, customer service, and operations to ensure clients receive comprehensive support. Collaboration may involve coordinating project timelines, relaying client feedback, and troubleshooting issues that require input from multiple departments. Effective communication and strong organizational skills are essential, as you'll act as a bridge between clients and internal teams to deliver solutions efficiently. This cross-functional teamwork provides valuable exposure to various areas of the business, helping you develop a broad skillset.

What are the key skills and qualifications needed to thrive as a Pro Associate, and why are they important?

To excel as a Pro Associate, you need strong customer service skills, product knowledge, and preferably experience in retail or sales environments. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes certifications in sales or customer relations are valuable. Standout candidates demonstrate excellent communication, problem-solving abilities, and a proactive approach to assisting clients. These skills ensure efficient service delivery, build customer loyalty, and support overall business growth.

What is the difference between Pro Associate vs Pro Analyst?

AspectPro AssociatePro Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsBachelor's degree often preferred; certifications may enhance prospects
Work EnvironmentEntry-level, team-oriented, client-facingAnalytical, research-focused, often in office settings
Employer & Industry UsageFinancial services, consulting, insuranceFinancial analysis, consulting, investment firms

The Pro Associate role typically involves entry-level tasks with a focus on client interaction and basic analysis, while the Pro Analyst often requires more analytical skills and a higher level of education. Both roles are common in finance and consulting industries, but the Analyst position generally involves more complex data analysis and reporting responsibilities.

What cities in Illinois are hiring for Pro Associate jobs?

Cities in Illinois with the most Pro Associate job openings:

Infographic showing various Pro Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 55% Full Time, 38% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Relations Associate

Bolingbrook, IL • On-site

Bass Pro Shops
Retail • 10K+ employees
Learn more about Bass Pro Shopsexternal

$15 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Bass Pro Shops rating

6.4

Company rating: 6.4 out of 10

Based on 441 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs
    • making product recommendations based off this analysis
    • promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $15.00 - $17.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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